Quality Features

Gleb Tsipursky's picture
Gleb Tsipursky
Should quality professionals be worried about the new Covid strains originating in the United Kingdom, South Africa, and elsewhere, and recently identified in the United States? Authorities have...
Annette Franz's picture
Annette Franz
I’ll keep today’s article simple—and fun. Bob Farrell, founder of Farrell’s Ice Cream Parlors, shared the secret to a great customer experience in 1973 (yes, almost 50 years ago!), when he...
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ASQ
The leading global association for quality professionals, ASQ, announces that Ann Jordan has been confirmed as the society’s CEO, effective immediately. Jordan has served as interim CEO since January...
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Loretta Marie Perera
Recently, the team at 4C Creative Cad CAM Consultants in Emmen, Netherlands, was given a unique task: How to get a vintage Harley Davidson motorcycle back on the road again. What was fun about this...
Kate Saenko's picture
Kate Saenko
Last month, Google forced out a prominent AI ethics researcher after she voiced frustration with the company for making her withdraw a research paper. The paper pointed out the risks of language-...
James J. Kline's picture
James J. Kline
Ever since the International Organization for Standardization (ISO) included risk-based thinking in ISO 9001:2015, an idea has arisen among some in the quality profession that quality managers can...
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NordVPN Teams
According to Gartner, 99 percent of the vulnerabilities exploited in 2020 have been ones known about by security and IT professionals at the time of the incident. However, taking care of them is...
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NVision Inc.
NVision’s engineering services are helping managers of coal-fired power plants converting to natural gas to determine more quickly where to install updated instrumentation necessary to retrofit...
Douglas Allen's picture
Douglas Allen
Any number derived from real observation is made up of three components. The first of these is the intended signal, the “perfect” value from the object being observed. The second is error (or noise)...
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Alena Komaromi
When your own inbox is overflowing with unread messages, it may not seem like the best tactic, but with the right approach, email can be a powerful negotiation tool, not least in the B2B realm....
Donald J. Wheeler's picture
Donald J. Wheeler
In part one we found the baseline portion of an XmR chart to be the best technique for identifying potential outliers among four tests with variable overall alpha levels. In this part we will look at...
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Manufacturing USA
The future of advanced manufacturing in the United States is being built at innovative facilities that enable experimentation in process and product development. The people and organizations at these...
Rachel Gordon's picture
Rachel Gordon
First published Dec. 7, 2020, on MIT Computer Science & Artificial Intelligence Lab (CSAIL) news. In a classic experiment on human social intelligence by Warneken and Tomasello, an 18-month-old...
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Lawrence Livermore National Laboratory
A team of Lawrence Livermore National Laboratory (LLNL) scientists has simulated the droplet-ejection process in an emerging metal 3D-printing technique called “liquid metal jetting” (LMJ), a...
Bryan Christiansen's picture
Bryan Christiansen
A manufacturing facility can’t operate without a maintenance team. Frankly, most businesses can’t. In one way or another, we all rely on different machines and infrastructure to deliver our products...
Matthew Hutson's picture
Matthew Hutson
This story was originally published by Knowable Magazine. When Stefanie Tellex was 10 or 12, around 1990, she learned to program. Her great-aunt had given her instructional books, and she would type...
David Chandler's picture
David Chandler
Advanced metal alloys are essential in key parts of modern life, from cars to satellites, from construction materials to electronics. But creating new alloys for specific uses, with optimized...
Kate Zabriskie's picture
Kate Zabriskie
Do any of these sound familiar? “The lawn service had to go. I used them for more than 15 years, and by the last season, my lawn looked terrible. The spring seeding didn’t take, nutsedge and...
Richard Harpster's picture
Richard Harpster
As someone who has helped companies in a wide variety of industries for the last 30 years solve many problems using risk-based thinking, I cannot think of an issue that I have worked on that is more...
Corey Brown's picture
Corey Brown
The ongoing global Covid-19 pandemic has forced companies of all types to rapidly update policies and procedures governing how they share information in response to a world that is constantly...