Quality Features

Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Jan. 12, 2018, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs. “Impatient With Colleges, Employers Design Their Own...
Carrie Van Daele's picture
Carrie Van Daele
The key to being an explorer lies in what you do with your creative thinking and attitude, which allow you to consider different points of view. Like the explorer, you look for probabilities and...
Michael Huda's picture
Michael Huda
We frequently get calls from customers who can’t figure out why their color measurements vary, even when they’re using maintained devices. Why would a sample read one way one day, then slightly...
Cullen Hilkene's picture
Cullen Hilkene
We’ve turned the corner and arrived in 2018. What will this year hold for 3D printing technology? First, the arrival of extrusion metal printing. Today’s extrusion printers are the most...
Abdesalam Soudi's picture
Abdesalam Soudi
Recently, while on my way to the University of Pittsburgh’s campus, I made a quick “Pittsburgh left”—taking a left turn just as the light turns green—while facing a driverless car. Instead of...
Jennifer V. Miller's picture
Jennifer V. Miller
Are there any positive leadership stories out there anymore? Anyone? Anyone? Sometimes, I feel like Ben Stein’s economics teacher in Ferris Bueller’s Day Off, casting about for any story that sheds...
Jenna Gallegos's picture
Jenna Gallegos
Biology is becoming increasingly digitized. Researchers use computers to analyze DNA, operate lab equipment and store genetic information. But new capabilities also mean new risks, and biologists...
Debashis Sarkar's picture
Debashis Sarkar
We all know the famous quote, “The customer is always right.” It was coined more than a century ago. In the United States, it was popularized by Marshall Field during the early 1900s. In the United...
Steven Brand's picture
Steven Brand
The manufacturing industry in the United States is ripe for a new industrial revolution, and artificial intelligence and robotic automation are set to play a key role in that change. Because...
Richard Harpster's picture
Richard Harpster
The concept of risk-based thinking has been implicit in previous editions of ISO 9001 through requirements planning, review, and improvement. But ISO 9001:2015 requires companies to use risk-based...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
I was recently reminded of a fundamental statement about continual improvement. In Out of the Crisis (Cambridge MA: Massachusetts Institute Center for Advanced Engineering, 1986), W. Edwards Deming...
Marlene Chism's picture
Marlene Chism
Many new leaders silently struggle in their leadership role. They avoid difficult conversations about performance because they do not have the confidence or the skill to coach others or facilitate...
Markus Grau's picture
Markus Grau
Industry 4.0, cyber-physical systems, or the internet of things (IoT): the paradigm shift in the production economy is cheerfully progressing under various names. What they all refer to is the...
Mike Richman's picture
Mike Richman
Last Friday’s episode of QDL welcomed the new year with our usual original take on featured editorial content, plus a great Tech Corner. In case you missed it, here’s what we covered: “Most ‘...
Donald J. Wheeler's picture
Donald J. Wheeler
The precision to tolerance ratio is commonly used to characterize the usefulness of a measurement system. While this ratio is appealingly simple, it overstates the damage due to measurement error....
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
I do not at all understand the mystery of grace—only that it meets us where we are but does not leave us where it found us. —Anne Lamott Howard Perdue was the owner, manager, and spiritual leader...
Manfred Kets de Vries's picture
Manfred Kets de Vries
The CEO of Wickrott Corp. was known as a suspicious control freak. Symptomatic of his leadership style were the numerous “internal consultants” hired to keep him informed of the goings-on in the...
Mike Richman's picture
Mike Richman
Many people don’t understand how the theory of evolution works. There is this notion that change somehow just occurs naturally over the course of geological time. What some fail to grasp is that...
Gleb Tsipursky's picture
Gleb Tsipursky
When was the last time a colleague said something so ridiculous that it made your jaw drop? Perhaps a desk mate went into something political, claiming that George Bush is behind 9/11 or that...
Bhargav Mitra's picture
Bhargav Mitra
Google might be in trouble for collecting the personal data of its users, but many companies have a growing incentive to rid their hands of the data that users entrust them with. This is because of...