Quality Digest

Today in Quality Digest

Management

How to Measure—and Improve—Labor Productivity

Christian Terwiesch

Customer Care

It’s Simple: Recognize That Customers Are People

John Courtney

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Articles & News

News

ANCA is unveiling a new highly accurate cutting tool at IMTS 2022

New technology will allow customers to grow capacity, improve profit margins and gain efficiencies

Everbridge Certification Measures Organizational Risk Readiness

Demonstrating a commitment to keeping people safe and organizations running

NIST Develops Genetic Material for Validating Monkeypox Tests

Making the new material freely available to testing laboratories and manufacturers worldwide

Accelerate Manufacturing Upskilling and Increase Retention With Tooling U

Virtual reality training curriculum prepares organizations for rapid transformation

Waters Partners With Researchers and Industry to Advance Science of Alternative Proteins

Driving sustainability with scientific research

HEIDENHAIN’s Linear Feedback Optimized for Machine Tools

Meet the latest generation of LC xx6 encoders

Topo to Launch Product Compliance Database

Run compliance checks against products in seconds

A Technique to Improve Both Fairness and Accuracy in Artificial Intelligence

A new approach

Webinar: ‘Automotive SPICE for Cybersecurity’

Aug. 25, 2022, at 3:00 p.m. Eastern

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Features

2022 Revisions to Baldrige Self-Assessment Tools

Dawn Bailey

According to a survey of a broad cross-section of CEOs, the Foundation for the Malcolm Baldrige...

Outdated Assumptions That Undermine Employee Retention

Julie Winkle Giulioni

Despite recent high-profile examples of rescinded offers, it’s still a seller’s employment market...

HR Leaders Struggle to Adapt Organizational Culture to Support a Hybrid Workforce

Gartner

Seventy-six percent of human resource leaders feel that hybrid work challenges employees’...

Five Ways to Deal With Burnout at Work

Claudine Mangen

Work has become an around-the-clock activity, courtesy of the pandemic and technology that makes us...

How to Capture, Document, and Transfer Maintenance Knowledge

Bryan Christiansen

Retirement is inevitable. This is why HR departments exist: To find new workers and replace the...

Food Expiration Dates Don’t Have Much Science Behind Them

Jill Roberts

Florida’s outbreak of listeria has so far led to at least one death, 22 hospitalizations, and an...

Vibration Sensors Are Essential to Maintaining Machine Health

Prashant Kapadia

Workforce scarcity and remote employment made it challenging to maintain industrial machinery...

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