Torque wrenches—and the people who use them to build and maintain planes—are unsung heroes of the skies.

Torque wrenches measure the force that causes an object to rotate. Aircraft mechanics use torque wrenches to ensure that bolts and fasteners on planes are correctly tightened. Without them, a plane could come apart in midflight.

But like any measurement tool, torque…

The era of the unlimited, always-on, general-purpose AI agent is ending. Subscriptions weren’t priced for behavior that never sleeps, and a monthly plan burning thousands of dollars in computation was never going to survive the unit economics.

If you’ve tried to get an AI pilot past Phase One, none of this is surprising. The conversations have been about deploying AI where it…

Happy spring! Here’s a story about “Toast Kaizen” that I’ve never told.

In 1998, as general manager at a medium-size manufacturing company, I created the original toast video for my management team. I was trying to get them out of their offices to “go see” not only the factory floor but their own departments. Managers needed this direct observation to understand our continuous…