In an earlier blog, I introduced you to Arnie Weimerskirch, a former vice president of corporate quality at Honeywell and the former chair of the Baldrige Judges Panel. I recently had lunch with him and learned how he got involved with the Baldrige Program and how it influenced his career. I think it’s a story worth sharing (with his permission).

Ensuring that automotive components meet the highest quality standards is critical to vehicle safety and performance. Metals and protective coatings used in automotive manufacturing must withstand extreme conditions such as mechanical stresses, corrosion, and wear during a vehicle’s lifespan. Here, Prerna Sudera at Thermo Fisher Scientific explores how scanning electron microscopy techniques…

Nobody likes change. I know if you do anything that changes my routine in the morning, my whole day is whacked. We all hate change. Heck, most of us hate getting change at the grocery store because of all those coins.

As a leader, though, your job is to get others to want to change.

Getting other leaders to be open to change is hard. You have to help them understand what’…