I ’ve been skiing in Vail, Colorado, one of the best skiing areas in the world, for more than 50 years. George Gillett Jr. acquired the resort in 1985. But when I first met him in 1978 and asked him what he does, he said, “I am in customer service.”

Gillett is out of that business now. And though Vail Resorts now owns 42 mountain resorts, it has lost its focus on the customer…

Things are awesome at work until that dreadful day your boss (with whom you have an awesome relationship) tells you, “Hey, I’ve hired a new person who will be reporting to me, and you’ll now report to that person.” Just like that, you’ve officially been layered. And we all know getting layered is only good if we’re talking about cake.

Your head likely swirls at first, wondering…

Have you ever wondered what your medtech company looks like from the point of view of a U.S. Food and Drug Administration investigator? Well, this is your chance to find out.

Greenlight Guru invited Vincent Cafiso, a former FDA investigator, to the Global Medical Device Podcast to share his experiences from three decades of working in medtech. After leaving the FDA, Cafiso…