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Shock to the System: Reviving Decision-Making in a VUCA World
Maartje van Krieken
Your market is shifting, your competitor just pulled ahead, and the one person who could execute the next move has resigned. You can’t get more data fast enough, yet the window to act is closing. In today’s volatile, uncertain, complex, and ambiguous (VUCA) world, this is the moment that defines…
Buy, Boost, or Build?
Kristin Burnham
Organizations are eager to benefit from generative artificial intelligence. But in the rush to deploy AI to meet business goals, some companies jump in without fully weighing whether it’s best to buy an existing model, purchase a model and enhance it with their own data, or build a custom AI…
4 Ways to Manage Supply Chain Disruptions Before They Happen
Global Shop Solutions
Small to midsize manufacturers are facing mounting pressure from unpredictable supply chain disruptions. From fluctuating customer demand to reshoring operations and diversifying suppliers, maintaining efficiency and protecting cash flow have never been more critical. Global instability, shifting…
Strategy Deployment for the 21st Century
Bruce Hamilton
In October 1989, my company hosted Total Improvement Process Week, one of the most productive experiences of my career. Our consultant was Ryuji Fukuda, a Deming Prize winner and author of Managerial Engineering (Productivity Inc., 1983), a book I still value for its emphasis on management’s role…
How to Persevere When Facing a Work Grind
Mike Figliuolo
It’s called “work” for a reason. Most days we’re able to “work” through it and find enjoyment in what we do. But occasionally we’re faced with a grind that saps our strength and threatens to derail us. Fortunately, there are simple techniques for working through that grind. I love writing this…
Why Women Are Avoiding Jobs at ‘Flat’ Workplaces
Seb Murray
Promoting a “flat hierarchy” with fewer layers of managers might sound modern and progressive. It promises agility, equality, and empowerment. Yet, a new study co-authored by Wharton management professor Saerom (Ronnie) Lee suggests that while flat organizations may appeal to some candidates, they…
Rethinking Purpose: When Organizations Stop Having and People Start Being
Harish Jose
In this article I’m looking at the notion of organizational purposes in light of cybernetic constructivism. The ideas here are inspired by giants like Stafford Beer, Spencer Brown, Ralph Stacey, Werner Ulrich, Russell Ackoff, and Erik Hollnagel. The corporate world seems to be obsessed with…
Blue Collar AI
Chris Chuang
The plant manager’s day started perfectly. The production schedule was optimized, the teams were aligned, and the shift was running smoothly. Then, a critical pump on Line 3 failed. The floor supervisor tried to radio for maintenance, but his call dropped in the plant’s notorious dead zone. By the…
Quality Leaders as Change Leaders
Akhilesh Gulati
Quality initiatives rarely fail because of bad tools. They fail because people don’t adopt them. Organizations spend months mapping processes, running kaizen events, or documenting corrective actions, only to watch the improvements unravel when employees quietly return to the “old way.” Leaders…
Massive Magnets Are on the Move
Brookhaven National Laboratory
Plan a route, grab some snacks, and fuel up. Engineers and scientists have been sending massive magnets from U.S. Department of Energy (DOE) national labs on cross-country road trips. Magnets are at the heart of many scientific instruments at the DOE’s Brookhaven National Laboratory. They aren’t…
Portable Manual Metrology in an Increasingly Automated World
Anthony Vianna
There’s a lot of talk about automation these days, not just in manufacturing circles but also the news in general. As the demands of modern manufacturing grow more complex, and manufacturing industries continue their digital transformation—with automation playing an ever-expanding role—where does…
AI-Ready Manufacturing: Data, Quality, and the Digital Future
Quality Digest, Jason Chester
Today, manufacturing is largely shaped by supply chain volatility, complex labor dynamics, and—like most global industries—the rise of AI. Adopting AI technologies on the shop floor can help manufacturers minimize operational costs, mitigate risk, and optimize processes, which drives efficiency and…
Exascale Simulations Underpin Quake-Resistant Infrastructure Design
Oak Ridge National Laboratory
Simulations still can’t predict precisely when an earthquake will happen. Still, with the incredible processing power of modern exascale supercomputers, they can now predict how they will happen and how much damage they will likely cause.  Imagine a colossal earthquake strikes the California coast…
Lessons From GAMP 5
Walter Nowocin
Software selection, implementation, and ongoing maintenance are critical stages in the life cycle of biomedical software systems such as asset and calibration management platforms. Yet few industry resources provide detailed, practical guidance for managing these processes effectively. One notable…
The Growth Equation
Annie Wilson, Professor Ryan Hamilton
Nano Tools for Leaders, a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management, are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
Stress: A Productivity Killer Hiding in Plain Sight
Frank King
At Ramirez & Co., a midsize business with decades of wins, leadership thought its biggest challenges were competitors, technology, and the market. Close, but no cigar. The real problem was stress, the silent drain that doesn’t show up on a Gantt chart but still wrecks your timeline. Deadlines…
Tiny Fans on the Feet of Water Bugs Could Lead to Energy Efficient Mini Robots
Enterprise Innovation Institute at Georgia Tech
A new study explains how tiny water bugs use fan-like propellers to zip across streams at speeds up to 120 body lengths per second. The researchers then created a similar fan structure and used it to propel and maneuver an insect-sized robot. “Scientists thought the bugs used their muscles to…
Inside the Gen AI Workshops Sparking a Paradigm Shift
Gleb Tsipursky
Imagine a bustling conference room where employees aren’t just listening to lectures but actively experimenting with cutting-edge tools, tackling real-world challenges and discovering new ways to revolutionize their workflows. That’s the transformative power of workshops focused on generative AI (…
A Quick Boost to Leadership Efficiency and Effectiveness
Mike Figliuolo
It’s hard to balance all the demands that are placed upon you as a leader. Many of us default to dysfunctional ways of spending our time and energy. If you know what the common mistakes are and take a more deliberate approach to investing your time and energy, you’ll get better results from your…
Preparing Your Quality System for AI-Enabled Asset Management
Judy Fainor
What if your quality system could detect and initiate corrective actions for equipment deviations before they affect product quality? It’s a compelling vision—and one that’s becoming increasingly achievable through AI-enabled automation. But let’s be clear: We’re not there yet. What we do have is…
Is AI Pushing Us to Break the Talent Pipeline?
Cornelia C. Walther
Sarah, a marketing director at a Fortune 500 company, recently celebrated her team’s 40% productivity increase after implementing AI-powered content generation tools. Her seasoned copywriters now produce campaigns in hours rather than days, while AI handles routine social media posts and email…
Aligning Security and Quality Priorities in the ICT Sector
Mike Regan
In July 2024, CrowdStrike rolled out a software update that crashed more than 8 million Windows systems worldwide. The faulty release disrupted hospitals, grounded flights, halted banking operations, and affected government services. Comparable to a major cyberattack, the incident caused more than…
From Avoidance to Action
Kate Zabriskie
 Most of us have been there. A deadline whooshes by, a teammate consistently shows up late to meetings, or someone just isn’t pulling their weight. And what do we often do? We avoid the conversation, hoping the problem will magically resolve itself. Spoiler: It never does. Dodging these…
The Waste in Work’s Clothing
Bruce Hamilton
In my Labor Day article, “Celebrating Our Frontline Scapegoats,” I observed that of the seven wastes, the one most people recognize is defects. This is understandable: Workers are often blamed for defect-causing situations over which they have little or no control. This article continues that Labor…
Effective Operations Hack: Live Satellite Images With Global Coverage
Kateryna Sergieieva
Organizations today face a problem that’s both simple and enormous: They operate in a world that moves faster than the systems used to track it. Shipping bottlenecks appear overnight, suppliers run into trouble without warning, and crops or energy grids can shift dramatically in just a few days. In…

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