Taran March @ Quality Digest’s picture

By: Taran March @ Quality Digest

Susan Fowler’s picture

By: Susan Fowler

The CEO rejected my proposal by explaining, “Susan, your problem is you keep creating nine-ton elephants for two-ton cages.”

Joel Smith’s picture

By: Joel Smith

Mike Figliuolo’s picture

By: Mike Figliuolo

During times of excessive work and crisis, something has to give. Sometimes brutal prioritization is the only way to make it through challenging times with your sanity intact.

It happens to all of us. The universe, in its infinite wisdom, determines this month, of all months, is the month to test your mettle.

It was a busy month to start with. Multiple big project deadlines, a few social events, tax season, and some home repairs, all topped off with a few trips to other cities.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

Technology is amazing. It’s amazing that I own a smartphone with more power than a 10-year-old laptop. It’s amazing that we have self-driving cars or smart appliances that tell you when you need to go shopping, ideas considered science fiction 20 years ago. It’s even amazing that you are reading this article on your smartphone... on the internet—an invention that isn’t even 40 years old and is arguably the driver for most of the technology advances we have seen since its development.

Alaina Love’s picture

By: Alaina Love

It’s usually a prescient sign that it’s not going to be a great meeting when two women walk into your office and one is trembling while the other is on the verge of tears.

Gwendolyn Galsworth’s picture

By: Gwendolyn Galsworth

There is an enemy in your company, and it’s invisible. You can’t see it because it literally is not there. Yet its impact is massive on every level of the enterprise, from boardroom to marketing to operations to the field staff. And the only way we have even the smallest chance of destroying it is by focusing on what it causes... its footprint.

Can you name it?

Joel Smith’s picture

By: Joel Smith

In part one of “Gauging Gage,” I looked at how adequate a sampling of 10 parts is for a gage repeatability and reproducibility (GR&R) study and provided some advice based on the results.

Davis Balestracci’s picture

By: Davis Balestracci

Don’t tell me you’re not tempted to look when you spot a magazine cover saying, “How does your state rank in [trendy topic du jour]?” Many of these alleged analyses rank groups on several factors, then compare the groups’ sum totals of their respective ranks to make conclusions.

Miguel Noguerol’s picture

By: Miguel Noguerol

The restaurant industry confronts many of the leadership challenges that other industries, corporate leaders, and entrepreneurs face. Chefs and chef-owners play a significant leadership role in their organizations through a variety of operational and social processes. Among these leaders, only an elite group of chefs achieves the recognition to be best-in-class, by operating with excellence, innovation, and delivering exceptional customer experiences.

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