Lean

Many organizations have decided to automate their quality management system (QMS) or upgrade their currently automated QMS. Quality management tends to involve significant numbers of documents, which automated systems are especially efficient at creating, accessing, tracking, updating, and…

When an issue arises, it’s important to take quick action. Whether that means launching a software patch, pulling a batch, or halting the use of a reagent, it’s critical to tackle the immediate problem.

But just as critical as “How do we fix this?” is “How do we make sure this…

Many organizations list continuous improvement (CI) as a priority, but it often fails to take root in day-to-day work. It appears as a workshop or a one-off initiative, then fades without lasting change. If the goal is long-term performance and sustainable growth, CI can’t be incidental or…

Capturing real-time data in all areas of the business is vital for maintaining long-term success. When manufacturers conduct business with separate systems, data end up in silos, and information can’t flow in an efficient manner. This prevents smooth coordination of data between people and…

A recent company meeting revealed what management called a “handoff problem.” The sales team would close deals, then toss them over the wall to the service team, which would promptly fumble the relationship because they didn’t understand what had been promised or why the customer bought in the…

In manufacturing, the term connected worker has quickly gone from emerging concept to executive mandate. As companies grapple with turnover, skill gaps, and increasing complexity, the urgency to modernize frontline work has never been clearer.

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