Lean
When you go to a medical appointment, does the doctor look at you while you talk? Or are they busy typing everything you say into a computer? If it’s the latter, you may find that will change soon, thanks to artificial intelligence.
Some doctors’ offices are using AI services to…
As AI makes its way into every corner of work, quality management is no exception. That isn’t surprising: Quality teams are buried in documentation, training upkeep, investigations, and reporting, which are exactly the kinds of workflows AI can help streamline.
However, in…
In some organizations, possibility feels like a luxury. Something you talk about at offsite sessions. Something you reference in mission statements. Something you save for after the real work is done.
But in visionary organizations, possibility is the work.
Visionary…
During the last couple of decades working in quality, I’ve lost count of how many times I’ve seen the same pattern play out: A strong launch. Tight focus. Great early results. People doing the right things for the right reasons. Controls are followed. Issues are surfaced quickly. Leaders are…
Modern industrial and infrastructure environments are becoming larger, more complex, and more geographically dispersed. As facilities expand, internal audit teams face increasing pressure to deliver accurate, defensible findings within limited time frames. Traditional audit methods—largely…
The future of flexible work will not be decided by floor plans or badge swipes. It will be decided by who gets to build the tools.
Fresh evidence from a new global survey shows the shift in plain numbers. GoTo and Workplace Intelligence asked 2,500 people across roles and…