Quality Insider Features

Donald J. Wheeler's picture
Donald J. Wheeler
Measurement error is ubiquitous. As a result, over the past 250 years, different areas of science and engineering have come up with many different ways to deal with the problem of measurement...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
When you played cowboys and Indians as a kid, did you want to be the cowboy or the Indian? I wanted to be the Indian. All the ones I saw in comic books had super-cool moccasins and could move around...
James Bossert's picture
James Bossert
When we talk about measurement system analysis (MSA), people tend to focus on attribute agreement analysis because it is usually quicker and easier to do than a gauge repeatability and...
Iffet Turken's picture
Iffet Turken
We need instant adaptability to the new skill sets in the unknown future of work. The Covid-19 pandemic is a prime example of how change is accelerating and requiring us to adapt quickly. We often...
William A. Levinson's picture
William A. Levinson
Measurement systems analysis (MSA) for attributes, or attribute agreement analysis, is a lot like eating broccoli or Brussels sprouts. We must often do things we don't like because they are necessary...
Peter Dizikes's picture
Peter Dizikes
When bringing technologies into the workplace, it pays to be realistic. Often, for instance, bringing new digital technology into an organization does not radically improve a firm’s operations....
Duke University's picture
Duke University
Price discounts and other promotions on consumer goods can boost a product’s sales in the short term, but that same strategy may destroy a brand’s equity, according to research from Carl Mela, a...
Jim Hardeman's picture
Jim Hardeman
Customer complaints about service or food safety, and general quality incidents for delivered products, are bound to happen. It’s how brands use these incidents to further enhance product quality and...
Kate Zabriskie's picture
Kate Zabriskie
Regardless of their intentions, people who micromanage often create an environment of fear, mistrust, and disengagement. The constant oversight, checking in, and nitpicking wears down even the...
Steve McKee's picture
Steve McKee
Have you noticed gas prices going up? Is your company having a hard time finding new employees? Are you paying more (and waiting longer) for parts? The experts say inflation may be upon us. If it isn...
Hexagon Manufacturing Intelligence's picture
Hexagon Manufacturing Intelligence
A 3D-printed replica of Michelangelo’s famous David sculpture, reproduced with the use of scanning technology by Hexagon, was unveiled during a ceremony at the Italy Pavilion at Expo 2020 in...
Eliot Dratch's picture
Eliot Dratch
Owning and operating a top-quality manufacturing business comes with a multitude of challenges. To help outline points of improvement and give your business a road map to success, California...
Dawn Bailey's picture
Dawn Bailey
In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient. From a one-person consulting firm founded in 1979, MESA has grown to support a...
MIT News's picture
MIT News
First published June 7, 2021, on MIT News. It’s no secret that a manufacturer’s ability to maintain and, ideally, increase production capability is the basis for long-run competitive success. But...
Kimberly Merriman's picture
Kimberly Merriman
As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers about remote work. A good...
Anne Trafton's picture
Anne Trafton
First published June 7, 2021, on MIT News. MIT engineers have discovered a new way of generating electricity using tiny carbon particles that can create a current simply by interacting with liquid...
Michael Lee Stallard's picture
Michael Lee Stallard
Astronaut crews living and working in space experience as a matter of course what many of us experienced unexpectedly during the coronavirus pandemic. Consider these similarities. Astronauts are...
Carlos Valdes-Dapena's picture
Carlos Valdes-Dapena
In my work in collaboration and team effectiveness, I am sometimes approached about helping with a “dysfunctional team.” People use the word “dysfunction” liberally and can mean various things by it...
Karla Raines's picture
Karla Raines
Total quality management (TQM) was in vogue during my undergraduate years and early career in industrial engineering. The United States was catching up to the Japanese in manufacturing production as...
Wayland Additive's picture
Wayland Additive
Metal additive manufacturing (AM) is a process with demanding requirements for in-process material management, specifically with regard to the use of powdered metals. The Calibur3 system from Wayland...