Quality Insider Features

William A. Levinson's picture
William A. Levinson
Ryan Day1 describes how the rise of independent auto dealers is a “gray swan” event for the automobile industry. This was not only bound to happen, as observed by the author, but also long overdue....
Bryan Christiansen's picture
Bryan Christiansen
Top management often struggles to approve large sums required for annual maintenance because the expense is seen as a necessary evil. As a result, if a business encounters short-term financial...
Anthony Tarantino's picture
Anthony Tarantino
In 2007, Nassim Taleb described black swans as highly improbable events that had dramatic or even catastrophic effects on markets and economies. Until recently, it seemed that such events were indeed...
NIST's picture
NIST
Researchers at the National Institute of Standards and Technology (NIST) have discovered a potential source of error when using acoustic waves to measure the properties of fluids such as blood. Their...
Bhaskar Ramakrishnan's picture
Bhaskar Ramakrishnan
To ensure vehicular and pedestrian safety, it’s imperative that brake discs are of superior quality to enable safe braking distances, which is a key metric. Any imperfections on a brake disc can...
Susan Robertson's picture
Susan Robertson
Every year in the spring, Amy B., a buyer for a large retail chain store, hosts an Easter egg-decorating, team-building party, where she and a bunch of her suppliers spend an entire afternoon...
ISO's picture
ISO
After lengthy wrangling, the 2021 COP26 climate summit ended with 197 parties agreeing to the new Glasgow Climate Pact. It will get countries to strengthen their CO2 emissions-cutting targets for...
Del Williams's picture
Del Williams
From design to prototyping to manufacturing and scaling up, manufacturing is fraught with risk. Machining of critical parts may not be on the front burner until well into a product’s development....
Ben Bensaou's picture
Ben Bensaou
Not every CEO can be the next Steve Jobs, constantly conjuring up game-changing new ideas and revolutionary products. But what all CEOs and senior leaders can be are champions for innovation within...
New Vista's picture
New Vista
‘I just want to avoid spinning gauges all day.” We hear this from manufacturing professionals all over the world. We were discussing this recently with a manufacturer in Wisconsin that machines large...
Edmund Andrews's picture
Edmund Andrews
Seems everybody has a horror story about health insurance: Kafkaesque debates with robotic agents about what is and isn’t covered. Huge bills from a doctor you didn’t know was “out of network.”...
Ethan Drower's picture
Ethan Drower
Launching a service-based business is so appealing to entrepreneurs because these businesses are the easiest to start with no capital. Any person can launch one simply by creating a website outlining...
Bill Kalmar's picture
Bill Kalmar
For years, when I was the director of the Michigan Quality Council during Gov. John Engler’s administration, we reviewed businesses across the state and looked for world-class service. What we found...
Kara Baskin's picture
Kara Baskin
Which companies deploy machine intelligence (MI) and data analytics successfully for manufacturing and operations? Why are those leading adopters so far ahead—and what can others learn from them?...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
Recently I was interviewed by Rocky Buckley, a strategic business coach and creator of the Power Persona Project. We discussed an aspect of success that I wish I could give to everyone: the concept...
Bryan Christiansen's picture
Bryan Christiansen
Even though it is notoriously resistant to change, the maintenance industry is not immune to the advances in maintenance automation. Things like data collection and analysis, inventory management,...
Theodoros Evgeniou's picture
Theodoros Evgeniou
Technology has always been a double-edged sword. While it’s been a major force for progress, it has also been abused and caused harm. From water power to Fordism, history shows that technology is...
Wade Schroeder's picture
Wade Schroeder
On May 12, 2021, President Biden signed the Executive Order on Improving the Nation’s Cybersecurity. Among other items in the order was a requirement that every vendor that supplies the federal...
Donald J. Wheeler's picture
Donald J. Wheeler
Acceptance sampling uses the observed properties of a sample drawn from a lot or batch to make a decision about whether to accept or reject that lot or batch. Although the textbooks are full of...
Bruce Hamilton's picture
Bruce Hamilton
The level of excitement was high in our machine shop as we drew closer to our goal of less than 9-minute changeovers on the BNC lathe. (See Part One of this story for how we got there.) Setup...