Quality Features

Manfred Kets de Vries's picture
Manfred Kets de Vries
Effective organizations rely on teamwork, not least because it facilitates problem solving. Many leaders, however, are ambivalent about teams. They fear overt and covert conflict, uneven...
Edward D. Hess's picture
Edward D. Hess
As the digital age advances and technology takes over more jobs, workers must get better at those “human” skills computers can’t do. They must excel at critical thinking, innovative thinking,...
ASQ's picture
ASQ
You already know that technological advances of the past decade have resulted in a new industrial revolution often referred to as the fourth industrial revolution or Industry 4.0. It’s a revolution...
Katie Myers's picture
Katie Myers
Freight trucks account for 23 percent of U.S. transportation. Transportation is the No. 1 source of greenhouse gas emissions in America. The country’s freight industry is in no position to ignore its...
Jeffrey Phillips's picture
Jeffrey Phillips
I will be writing occasionally for my friends at the Collective, a group focused on autonomy, mobility, and the use of drones. I think this group has an excellent opportunity to create...
Donald J. Wheeler's picture
Donald J. Wheeler
This article tracks the progression of Covid-19 over the past six months on a state-by-state basis and provides a framework for interpreting these curves by including curves for seven other countries...
Thomas R. Cutler's picture
Thomas R. Cutler
About one in two U.S. adults has a musculoskeletal disorder, costing an estimated $213 billion each year in treatment and lost wages, according to a report from the United States Bone and Joint...
Knowledge at Wharton's picture
Knowledge at Wharton
We’ve all been in lines that seem to last forever, especially if we choose our queue at the checkout, and the one next to ours is moving faster. You know the existential dread that comes along with...
James J. Kline's picture
James J. Kline
In today’s coronavirus environment, governments at all levels are under greater fiscal pressure. For instance, Oregon’s governor has told state departments to prepare for a 12-percent reduction in...
Jon Speer's picture
Jon Speer
Imagine you’re a patient going in for any medical procedure. You probably think very little about the risks of the medical device being used on you. Generally, patients trust clinicians’ expertise...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
When I was a kid, I hated Burger King. I hated it because they put sweet pickle relish on their regular hamburgers, and I hated sweet pickle relish. And, they put mayonnaise on The Whopper, and I...
Jennifer Lauren Lee's picture
Jennifer Lauren Lee
While awaiting full access to their labs due to Covid-19 restrictions, scientists at the National Institute of Standards and Technology (NIST) have taken this rare opportunity to report the technical...
Harry Hertz's picture
Harry Hertz
Rest? The new normal will be about activity, you say. Actually, I believe some rest will be necessary. After the frenzy of activity since March 2020 to establish new work patterns and new home life...
Jim Benson's picture
Jim Benson
Untitled Document From Dust Tracks on a Road, by Zora Neale Hurston (J. B. Lippincott, 1942) The quote in the picture from Zora Neale Hurston does not end there; it finishes, “It is a seeking...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
Alice—of Alice's Adventures in Wonderland fame—had a very vivid imagination. Had she been on the job market today, she would have no doubt been sought by Pixar, Google, or Amazon. If you read Lewis...
Stephen M. Hahn's picture
Stephen M. Hahn
Americans may be surprised to learn that many 21st-century medical products are still being manufactured using technologies commonly employed since the middle of the last century. These manufacturing...
Emerson Grey's picture
Emerson Grey
It’s Sunday night, and you decide to make a quick run to the grocery store. You grab five bananas—one for each breakfast of the work week. Then, at home, you immediately throw two of the bananas into...
Ron Cowen's picture
Ron Cowen
NIST physicist Zachary Levine doesn’t cook that often, but when he does, it can easily turn into a science experiment. Two years ago, after he and his wife had endured a week of under-baked cookies...
Kristopher Lee's picture
Kristopher Lee
ASM International is a nonprofit professional society focused on providing scientific, engineering, and technical knowledge to its members and the materials science community. In its education...
Shobhendu Prabhakar's picture
Shobhendu Prabhakar
The “mantra” for continuous improvement is to learn from our mistakes. Not only learn but also take necessary actions and come up with strategies to prevent the recurrence of the same or similar...