Quality Features

Knowledge at Wharton's picture
Knowledge at Wharton
NASA Chief Astronaut Chris Cassidy has lived for months on the International Space Station and has performed six spacewalks. “Imagine hanging out with a glass bubble on your head, one hand on a...
Bob Emiliani's picture
Bob Emiliani
I recently posted a version of the graphic below with the caption: “Not perfect, but close. It’s about right.” The response was overwhelmingly positive. A great majority of people recognized it as...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Are you fatigued and disheartened by the current amount of polarization in the world today? Are you frustrated with leadership that divides instead of unites? Instead of wishing someone would do...
Ann Cleland's picture
Ann Cleland
If your hospital or clinic uses a Windows 7-based version of a Siemens PET/CT or SPECT system, it could be vulnerable to attack by a relatively low-skill hacker, according to a July 26, 2017,...
Patrick Nugent's picture
Patrick Nugent
Sponsored Content A simple fact in manufacturing is that everyone has to measure. However, measurement is not simply about inspection; manufacturers need the right tools to increase quality,...
William A. Levinson's picture
William A. Levinson
Some ISO 9001 users complain that the standard does not improve performance or deliver bottom-line results, while others are delighted by the standard as a framework for effective quality...
Annette Franz's picture
Annette Franz
There’s a problem with journey maps? Well, not with the maps themselves but with how people talk about them. I love attending webinars and reading articles about journey mapping because I’m...
Eric Stoop's picture
Eric Stoop
In December 1998, NASA launched the Mars Climate Orbiter, a robotic space probe intended as the communications relay for the Mars Polar Lander. By September 1999, the spacecraft had disintegrated...
Mike Richman's picture
Mike Richman
Our most recent episode of QDL from Friday, Sept. 29, 2017. featured news, technology, and two great interviews. Let’s have a closer look: “Domestic Cars Fail to Keep Up With International...
Jack Phillips's picture
Jack Phillips
According to W. Edwards Deming, “Every system is perfectly designed to achieve exactly the results it gets.” This applies to any quality initiative and any other activity, including learning and...
Anna Abram's picture
Anna Abram
We’re at a moment of extraordinary opportunity to improve public health. New innovations are giving us fundamentally better ways to address disease. Some of the same technology is providing...
Graham Ross's picture
Graham Ross
Why doesn’t machine translation (MT) work for all languages? There are currently more than 7,000 languages worldwide. If each of those had four dialects, that would be more than 28,000 language...
Ryan E. Day's picture
Ryan E. Day
You run a manufacturing business, so you know how it goes. The cost of doing business and manufacturing product never decreases; it always grows. Merely maintaining your revenue status quo will...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
One thing you can say about that critical commodity called steel: It gets around. Ancient ironware excavated in what is now Turkey has been dated to 1800 B.C. Some 1,200 years later, blacksmiths in...
Tonianne DeMaria's picture
Tonianne DeMaria
While heading to a session at the most recent Lean Transformation Summit, I found myself confronted with signage that posed the following open-ended question: “All problem solvers must....”...
Arun Hariharan's picture
Arun Hariharan
In my October 2013 column, “Standardize to Improve,” I dealt with business process mapping in detail. Business process management systems (BPMS) comprise the entire gamut of documenting process...
Mary McAtee's picture
Mary McAtee
True to my profession as an engineer, I am a total geek at heart and proud of it. Spending time in automobile museums always fascinates me. It excites me to see a prescient innovator from the past...
Beth Colbert's picture
Beth Colbert
When we think of champions of manufacturing today, we tend to think of some of the big companies such as Boeing, Caterpillar, Hewlett-Packard, and IBM. But companies don’t form themselves, and...
Thomas Kochan's picture
Thomas Kochan
The technologies driving artificial intelligence (AI) are expanding exponentially, leading many technology experts and futurists to predict that machines will soon be doing many of the jobs that...
Austin Thomas's picture
Austin Thomas
Since commercially available 3D printers came out a few years ago, their capabilities have radically expanded. At first, they could only print little things out of plastic, but now people have...