Quality Features

Bruce Bolger's picture
Bruce Bolger
HighlightsThe New Focus on People Overview of ISO 9001:2015 Standards and the ISO 10018 Certification How This Microsite Helps Quality Management, Auditors, and Solution Providers Articles...
Kevin Meyer's picture
Kevin Meyer
Ever since I visited Italy more than a decade ago my inner geek has had a fascination with traffic engineering. If you’ve visited Italy, or many similar places, you probably know why. Traffic...
Jack Barkenbus's picture
Jack Barkenbus
Every day about 100 people die in car crashes on U.S. roads. That death toll is a major reason why both Congress and the Trump administration are backing automotive efforts to develop and deploy...
Robert Means's picture
Robert Means
Manufacturing is an industry in flux. Characterized by increasing pressure from global competitors, the impact of new technologies, Industry 4.0, and the “smart factory,” the face of manufacturing...
Kostya Kimlat's picture
Kostya Kimlat
A sale, like a great magic trick, occurs inside the customer’s mind. And it is there where it is replayed, remembered, and redefined continually afterward. Because magicians are masters of...
NIST's picture
NIST
Researchers at the National Institute of Standards and Technology (NIST) have invented a new approach to testing multilayered, 3D computer chips that are now appearing in some of the latest...
Ryan E. Day's picture
Ryan E. Day
When your public motto is “staying on the cutting edge of technology,” you’ve set a bar for yourself. Thomas Paquin set that bar when he founded Laser Specialists Inc. (LSI) in 1986. Paquin’s...
Steven Brand's picture
Steven Brand
The global aerospace and defense (A&D) industry grew by 2.4 percent and generated about $674 billion in 2016, according to a Deloitte 2017 study. California alone was responsible for generating...
Dave Cranmer's picture
Dave Cranmer
Perhaps you are sitting at home now reading this, and at your elbow is a beer glass resting on a coaster. As you watch the logs in your fireplace shift and spark, and smell the distinct smokiness...
Mike Richman's picture
Mike Richman
During last Friday’s episode of Quality Digest Live, we looked at the far-reaching implications of a prospective merger, previewed our latest webinar with DNV, considered the importance of fun at...
Miriam Boudreaux's picture
Miriam Boudreaux
If you are a manufacturing company or a service provider, there is a good chance that you have heard about standards such as ISO 9001. In fact, you may already be certified. But whether you are...
Earl Van As's picture
Earl Van As
Competitive forces are intensifying in the B2B supply chain, increasing customer expectations for service and pricing, and creating more pressure for businesses to maintain an edge. Instead of...
Ames Laboratory's picture
Ames Laboratory
Iver Anderson and Emma White, metallurgists at Ames Laboratory, like to show off two samples of metal powders encapsulated in custom-made hourglasses to visitors. Dull gray, the powders are barely...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Those of us who care about communication accuracy in the workplace—which should be all of us—cringe at the idea of using something like Facebook or Twitter to communicate with co-workers. We look at...
Dave Crenshaw's picture
Dave Crenshaw
According to a poll conducted by Harris and the University of Phoenix, 59 percent of American workers wish they were in a different career. For employees in their 30s, that number is right around...
Stanislav Shekshnia's picture
Stanislav Shekshnia
During the last decade, we studied CEOs of companies that thrive within some of the most challenging business environments on the planet. Though very different in many respects, these CEOs share...
Sharona Hoffman's picture
Sharona Hoffman
CVS operates 9,700 pharmacies and 1,000 MinuteClinics. A decade ago, it also purchased Caremark and now operates CVS/Caremark, a pharmacy benefits manager (PBM), a type of business that administers...
Michael Moldover's picture
Michael Moldover
How tall are you? How old? How much do you weigh? Do you care? Is it important to you that the measurements for height, age, and weight are accurate? What about the measurement of the gasoline that...
Vip Vyas's picture
Vip Vyas
In an era of volcanic Twitter accounts, devastating disruptions, seismic shifts toward de-globalization, and widespread corporate uncertainty, is your organization trapped in fear, or is it...
Ismael Belmarez's picture
Ismael Belmarez
Workplace safety is a vital concern for every organization. According to the U.S. Bureau of Labor Statistics, 2.9 million nonfatal workplace injuries and illnesses were reported by private industry...