Quality Features

Gwendolyn Galsworth's picture
Gwendolyn Galsworth
We have been examining motion and moving without working, the footprint of the invisible enemy: missing information. Added up, motion—in all its thousand and perverse forms—can steal 10 percent to 30...
Caroline Rook's picture
Caroline Rook
Toby Gould was both excited and petrified on the morning of Dec. 12, 2018. He and the three other nonprofessional rowers in his team were due to set off from La Gomera in the Canary Islands in a...
NIST's picture
NIST
Ordinarily, you won’t encounter a radiation thermometer until somebody puts one in your ear at the doctor’s office, or you point one at your forehead when you’re feeling feverish. But more...
Barrett Thompson's picture
Barrett Thompson
A hot topic of conversation for many B2B industrial companies is the talent and skills gap due to the generational shift in the workforce from baby boomers to millennials. According to Ben Willmott,...
Sarah Webb's picture
Sarah Webb
What you see in the image below is a lobe of a liver, times two. On the right, a flesh-and-blood one, removed from a transplant donor; and on the left, one created from plastic to represent bile...
Donald J. Wheeler's picture
Donald J. Wheeler
During the past three months James Beagle and I presented columns that made extensive use of analysis of means techniques. Since these techniques may be new to some, this column explains when to use...
Brooke Kuei's picture
Brooke Kuei
A  technique developed by researchers at the Department of Energy’s (DOE) Lawrence Berkeley National Laboratory (Berkeley Lab), in collaboration with Dow and Eindhoven University of Technology...
Harry Hertz's picture
Harry Hertz
This blog, “Blogrige,” is about organizational performance, but first I need to set the stage. One of the most prized commodities in many organizations, including mine, is space. Space is tight....
Stephen Rice's picture
Stephen Rice
As driverless cars become more capable and common, they will change people’s travel habits not only around their own communities but across much larger distances. Our research has revealed just how...
Romesh Saigal's picture
Romesh Saigal
Soon after the Great Recession, the U.S. stock markets plunged—and rebounded within 36 minutes. The Dow Jones Industrial Average dropped more than 9 percent, losing more than 1,000 points before...
Grant Ramaley's picture
Grant Ramaley
Although the “new approach” to regulating medical devices has always given more urgency to higher-risk medical devices, this is not the case for the European Medical Device Regulation (MDR). Class 1...
Jose R. Costa's picture
Jose R. Costa
Few people would deny the crucial role agility plays in helping a person succeed in today’s ever-changing business environment. The best leaders read the shifting marketplace and course-correct to...
Jim Benson's picture
Jim Benson
If I have been on a decades-long drive to make work more flexible, Alton Brown has been on a similar one in the kitchen. There is no shortage of rants on his various shows about “unitaskers”......
Sameer Hasija's picture
Sameer Hasija
One fine morning in 1909, Henry Ford made a surprise announcement during a company meeting. In the future, Ford Motor would stick to a single car model, the Model T, in black only. No other choices,...
Jeffrey Phillips's picture
Jeffrey Phillips
As Malcolm Gladwell and other business writers have found, it is entirely possible to write a compelling article around a rather obvious point, and still hold the reader’s attention. As an example I...
Eddie King's picture
Eddie King
The first message sent by Morse code’s dots and dashes across a long distance traveled from Washington, D.C. to Baltimore on Friday, May 24, 1844—175 years ago. It signaled the first time in human...
Scott A. Hindle's picture
Scott A. Hindle
In everyday language, “in control” and “under control” are synonymous with “in specification.” Requirements have been met. Things are OK. No trouble. “Out of control,” on the other hand, is...
Brian Lagas's picture
Brian Lagas
‘Why are our changeovers taking so long?” If you’ve asked this question on the shop floor, more than likely you were met with blank stares by your employees. Open-ended questions like this are...
Knowledge at Wharton's picture
Knowledge at Wharton
CEOs are stepping forward to confront public policy issues that often extend beyond their core business, in part at the urging of their employees, write Caroline Kaeb and David Scheffer in this...
Jennifer Rosa's picture
Jennifer Rosa
It takes more than a flashy website and clever promotional emails to compete in the manufacturing marketing arena. Chances are, your larger competitors are pitching similar products and services to...