Quality Features

Stephen McCarthy's picture
Stephen McCarthy
Cost of quality (CoQ) is certainly not a new topic. It was first described in 1956 by American quality control expert Armand V. Feigenbaum in a Harvard Business Review article. As you likely...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
What must it be like to be Elon Musk? Here’s a guy who can successfully launch the world’s most powerful rocket into space, a feat hitherto reserved for nations with decent budgets. Since 2010 his...
Knowledge at Wharton's picture
Knowledge at Wharton
When Tide and other detergent manufacturers developed colorful, convenient pods designed to be tossed into washing machines and dishwashers, they never expected teenagers would try to eat them. But...
Morten Wendelbo's picture
Morten Wendelbo
Flu season in the United States typically peaks in February, but this year’s outbreak is already one of the worst on record. As of Jan. 6, 2018, 20 children have died from the flu, and overall...
George Hall's picture
George Hall
Every year, would-be suitors spend lots on cards, nice trinkets, flowers, and even chocolates, trying to win the attention of their sweetheart or crush. It can be a dangerous game of risk and...
John Bell's picture
John Bell
I have written more than a 100 blog posts about leadership, strategy, and culture. Within that portfolio are several accounts of business reinvention and transformation. Yet it was only a few...
AssurX's picture
AssurX
Recent FDA warning letters indicate that many drug manufacturers do not have their manufacturing in a state of current good manufacturing practices (CGMPs) control. During the first half of 2017,...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Feb. 9, 2018, episode of QDL looked at electronic notes, electronic privacy, smart electronic device, and... wow... have we taken technology too far? “Study Shows Doctors Record Better Notes...
Noah Askin's picture
Noah Askin
Music lovers will likely know Spotify, a music streaming service that has become famous for curating tunes based on its users’ preferences. Back in 2013, Spotify had a personalized news feed called...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
It’s easy enough to make a visual device—or borrow an idea for one from something you saw in a book or at another workplace. Reproducing other people’s ideas (as long as you say thank you) is a...
Jessica Groopman's picture
Jessica Groopman
There’s much ado about blockchain, and still plenty ado about the internet of things (IoT). But are these two technology phenomena complementary? Both suffer from significant barriers such as scale...
Gordon Styles's picture
Gordon Styles
Within the advanced manufacturing industry there will always be a race to reduce speed and cost while maintaining quality. To this end, the industry’s landscape continues to quickly change as new...
Wendy Wood's picture
Wendy Wood
Employers have a stake in their staff’s health. It’s not just a matter of keeping health insurance premiums in check which is a consideration in countries without universal healthcare. It’s also...
Julia Russell's picture
Julia Russell
Retailers and brands convened in New York recently to experience the National Retail Federation’s Retail’s Big Show, and one of the biggest topics on attendees’ minds was technology. From...
Ryan E. Day's picture
Ryan E. Day
As a journalist in the quality improvement field, I try to keep an eye on emerging technology that can help us do things better, faster, and more efficiently. Naturally, the internet of things (IoT...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
All relationships depend on a foundation of trust. There is a direct relationship between employee trust and performance. Customer trust is a key factor in decisions on purchases. And in our...
Bill Kalmar's picture
Bill Kalmar
The other day I observed a person locking his car with a key. When’s the last time you saw that? What with remote lock and unlock and key fobs, keys are a thing of the past.  We have a new...
Elliot Begoun's picture
Elliot Begoun
They are ubiquitous today, those bag-salad kits you find in the produce section of most grocery stores. But they are a recent innovation, one that truly disrupted a category. Since 1995, Taylor...
Michael Armstrong's picture
Michael Armstrong
Patients often wait weeks or months for medical appointments. Canada’s Fraser Institute recently reported that Canadians typically wait 10 weeks to see specialists. Long wait times are one reason...
Laura Small's picture
Laura Small
Before you drag out that dusty old treadmill, how about challenging yourself with something you can live with, some good habits that will dramatically improve your life? Here are some for work that...