Quality Features

Scott Berkun's picture
Scott Berkun
Are engineers more creative than designers? Both answers (“Yes they are!” and, “No they are not!”) are naïve. It’s foolish to compare massive groups of people against each other, especially around a...
Mike Richman's picture
Mike Richman
Happy New Year one and all! For our first QDL of 2019, we were pleased to present some thought-provoking content on the benefits of compromise, the dangers of rhetorical trickery, and the meaning of...
Wes Kao's picture
Wes Kao
If you’re a leader, you got to where you are because you think strategically and are killer at execution. You simply can’t get far without being good at both. Now that you’re in charge of people,...
Harish Jose's picture
Harish Jose
One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight. Here, I am looking at the principle, “Chekhov’s...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
We tied up last year in a neat little bow, talking about how stories define ourselves and our work; waste is waste, no matter your political leanings; and putting numbers from the news in context. “...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
A few years ago I wrote about a Facebook exchange between two friends of mine that upset me because one of my friends resorted to name-calling instead of addressing the other friend’s arguments. In...
Jim Benson's picture
Jim Benson
It’s no wonder people are scared of process. When we have a large project or goal, we assume that the process to complete that work must be equally large. That is daunting. We’d rather just do...
Annette Franz's picture
Annette Franz
I still love to hold and read physical books (as opposed to audible or Kindle). I don’t know how many books I added to my library this year, but it was a lot. I thought I’d share some good ones that...
Bretta Kelly's picture
Bretta Kelly
Back in January 2009, I wrote an article for Quality Digest titled “ISO 9001 Documentation Is Like a Box of Chocolates.” Here we are, almost 10 years later, all of the ISO 9001 and related standards...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
I tend to be a holiday slacker, but this year I’m really sitting it out. No fingering handmade crafts at pop-up fairs, no high-calorie marathons with my oven, not even a sprig of holly on my door. I’...
Anthony D. Burns's picture
Anthony D. Burns
The control chart is at the heart of the very definition of quality. It is central to building, maintaining, and predicting quality into the future. However, control charts today, more often than not...
Matt Krupnick's picture
Matt Krupnick
When graduate student Atis Degro got an email about a George Mason University course in resilience last year, he had to look up what that meant. He was also curious about the credential being...
Ryan E. Day's picture
Ryan E. Day
Psychology is an important element in organizational excellence for managers. In particular, the ability to face one’s fears, develop resilience, and adapt to change fosters success for a manager as...
Mike Richman's picture
Mike Richman
An industry, and even more so any individual company, is only as strong as its pipeline of incoming talent. This week on QDL we looked at this topic from a few different angles. Here’s what we...
William A. Levinson's picture
William A. Levinson
The U.S. government’s Fourth National Climate Assessment warns that climate change “creates new risks and exacerbates existing vulnerabilities in communities across the United States, presenting...
David Currie's picture
David Currie
This is part three of a three-part series. Read about good metrics in part one and bad metrics in part two. Have you ever had occasion to dread a metric reviewed month after month, where the metric...
Quality Digest's picture
Quality Digest
Annalise Suzuki, director of technology and engagement at software provider Elysium Inc., spoke to Quality Digest about the importance of model-based definitions (MBD) for data quality, validation,...
Steven Barrett's picture
Steven Barrett
Since their invention more than 100 years ago, airplanes have been moved through the air by the spinning surfaces of propellers or turbines. But watching science fiction movies like the Star Wars,...
Kelsey Rzepecki's picture
Kelsey Rzepecki
As the global economy grows, it’s more necessary than ever to stay on top of efficiency. Keep up with increasing production demands by implementing a continuous improvement method to streamline the...
Jack Dunigan's picture
Jack Dunigan
The scene is a Russian chemical weapons facility. James Bond, 007, and his partner, Alec Treveleyan, 006, are on a mission of sabotage. As they enter the warehouse armed with explosives, senses on...