Quality Insider Features

Del Williams's picture
Del Williams
To enable raw water for use as cooling water, industrial facilities such as power, processing, and manufacturing plants prefilter raw water from rivers, lakes, gulfs, and coastlines to remove organic...
Clare Naden's picture
Clare Naden
We all know that like attracts like, but when it comes to the workplace, differences can be a very good thing. Numerous studies have shown that workplace diversity and inclusion can drive innovation...
Sara Harrison's picture
Sara Harrison
If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital. Over 17 seasons, the show’s eponymous heroine, Meredith Grey, ascends from a lowly...
Bryan Christiansen's picture
Bryan Christiansen
Many techniques can be used to find the root causes of asset failures and other important events we want to analyze. Fault tree analysis is one of those techniques, and it is being utilized by many...
Harry Hertz's picture
Harry Hertz
Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new Baldrige Award recipients. The most...
Nate Burke's picture
Nate Burke
In recent years, the focus and surge in e-commerce has been undeniable. There has been clear evidence of how a lack of online consideration can ultimately result in a brand’s demise, with Debenhams...
Borka Hajdin's picture
Borka Hajdin
It is safe to say that we can drop the word “digital” from digital marketing and just call it marketing. Because we are now officially living in a digital world. In 2020, worldwide online...
Del Williams's picture
Del Williams
To meet increasingly strict compliance standards, such as the Food Safety Modernization Act (FSMA) and Global Food Safety Initiative (GFSI), food processors now regularly use adenosine triphosphate (...
Joseph Near's picture
Joseph Near
In previous articles we have explored what differential privacy is, how it works, and how to answer questions about data in ways that protect privacy. All of the algorithms we’ve discussed have been...
Gleb Tsipursky's picture
Gleb Tsipursky
Quality professionals are often told that “failing to plan is planning to fail.” You might be surprised to learn that this phrase is a misleading myth at best and actively dangerous at worst. Making...
Knowledge at Wharton's picture
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why...
Nate Burke's picture
Nate Burke
It has been more than a year since retailers were forced to temporarily shut their doors or put in place restrictions to limit the in-store experience. Now, as we return to some semblance of...
Isaac Maw's picture
Isaac Maw
In 2017, in response to a Boston Dynamics video, billionaire Elon Musk infamously tweeted, “This is nothing. In a few years, that bot will move so fast you’ll need a strobe light to see it. Sweet...
NIST's picture
NIST
Aresearch team has found that a method commonly used to skirt one of metal 3D printing’s biggest problems may be far from a silver bullet. For manufacturers, 3D printing, or additive manufacturing,...
Lee Seok Hwai's picture
Lee Seok Hwai
As a young man of 20 in his first job at a state-owned enterprise in China, Guoli Chen found senior management fascinating, but not in a good way. His boss’s boss did very little—unless one counts...
Adam J. Fleisher's picture
Adam J. Fleisher
In an essay titled “The end of artefacts,” Nobel laureate and National Institute of Standards and Technology (NIST) fellow William D. Phillips details how scientists came to realize the original...
Ryan E. Day's picture
Ryan E. Day
Automation in the fresh produce sector is standard fare these days. What may not be so standard are the containers that get the produce from farm to market. The quality of produce containers has a...
Ryan McKenna's picture
Ryan McKenna
To date, this series focused on relatively simple data analyses, such as learning one summary statistic about our data at a time. In reality, we’re often interested in a slightly more sophisticated...
Arron Angle's picture
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
We live in an era of statue removal. Meanwhile the largest mountain carving in the world is under construction in the Black Hills of South Dakota just 17 miles from Mount Rushmore. The final carving...