Quality Features

Mary Ann Pacelli's picture
Mary Ann Pacelli
On the surface, the manufacturing industry’s “good news, bad news” scenario appears to lean toward the good. The 2016 Global Manufacturing Competitiveness Index projects that by 2020, the United...
Davis Balestracci's picture
Davis Balestracci
I have reached one of those life landmarks (receiving my Medicare card) and have been reflecting back... a lot. I will remain every bit as passionate about improvement and don’t think I will ever...
Steve McKee's picture
Steve McKee
Back in the day, when the battery died in my Datsun 210 hatchback, all I needed was a steep hill or a couple of friends willing to give me a push It’s a metaphor that comes back to me each time...
Michelle LaBrosse's picture
Michelle LaBrosse
A wonderful thing about humanity: most people love to learn. Think about how much fun it is when you have a question, and you are able to succeed in finding the answer through your own efforts...
Kelly Graves's picture
Kelly Graves
In general, people hate confrontation and will do just about anything to distance themselves from it, but a manager owes it to her employees to overcome this fear and address problems directly and...
Michael Lee Stallard's picture
Michael Lee Stallard
Costco Wholesale moved in front of Google to earn the title of America’s best large employer this year. To determine America’s best employer each year, Statista and Forbes survey 30,000 workers at...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
A reputable B2B company recently received feedback indicating widespread customer concern it was not helping its customers remain on the cutting edge of their own industries. The company was so...
Benjamin Jones's picture
Benjamin Jones
What does hailing a ride with Uber have to do with 19th-century geometry and Einstein’s theory of relativity? Quite a bit, it turns out. Uber and other location-based mobile applications rely on...
Mary Drotar's picture
Mary Drotar
A recent article in MIT Sloan Management Review, “Using Scenario Planning to Reshape Strategy,” indicated a resurgence of scenario planning that initially gained recognition during the 1960s and ’...
Olympus's picture
Olympus
Sponsored Content Coatings play an essential role in the product development cycle, whether for corrosion resistance, protection against moisture intrusion, or simply to beautify a product. Since...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Sept. 8, 2017, episode of QDL examined a different way to conduct clinical trials, discussed fixing problems before they occur, and in the aftermath of Hurricane Harvey looked at resources for...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
There’s nothing like a splash of cold water to wake you up. Imagine what a 33-trillion-gallon splash would do. Maybe 24 hours of wind at 185 miles per hour would sweep you onto your feet....
Arun Hariharan's picture
Arun Hariharan
In the last week of August 2017, two extreme weather events occurred on opposite sides of the world. Hurricane Harvey brought record-breaking rain and catastrophic flooding to Houston, Texas,...
Greg Hutchins's picture
Greg Hutchins
I live in the Northwest of the United States. We are now the small business and startup mecca of the country. Why? San Francisco and Silicon Valley are too expensive. So, folks are moving in droves...
Greg Anderson's picture
Greg Anderson
In part one of this series, I described the Centers for Medicare and Medicaid Services (CMS) Innovation Center and its mission to test innovative payment and delivery models, and to implement the...
Eston Martz's picture
Eston Martz
The Six Sigma quality improvement methodology has lasted for decades because it gets results. Companies in every country around the world, and in every industry, have used this logical, step-by-...
DNV GL's picture
DNV GL
Sponsored Content A new report by Jupiter Research says $8 trillion will be the price tag—within the next five years—of cyber attacks against businesses around the world. Hacks and other forms of...
Donald J. Wheeler's picture
Donald J. Wheeler
Sometimes we use a chart for individual values and a moving range (an XmR chart) to assess the homogeneity of a finite data set. Since this is an "off-label" use for the XmR chart, we first...
Eston Martz's picture
Eston Martz
Six Sigma is a quality improvement method that businesses have used for decades—because it gets results. A Six Sigma project follows a clearly defined series of steps, and companies in every...
Stephen Chick's picture
Stephen Chick
Value has found a place at the heart of healthcare innovation. For money-conscious governments and other actors in the system, it’s not enough that a new treatment be beneficial and safe. It also...