Quality Features

Jim Benson's picture
Jim Benson
I was standing in a back room of the Honolulu Museum of Art that was off limits to the public. In this one room, protected from bugs, humidity, and light, was the world’s largest collection of...
Annette Franz's picture
Annette Franz
I write about organizational culture and core values quite often. One of my most recent articles on this topic was about whether employees believe in their companies’ core values. I shared...
Jamie Seo Yeon Song's picture
Jamie Seo Yeon Song
The internet has radically democratized the means of marketing cultural products. Enormous advertising budgets are no longer necessary to get the word out about a new release; companies can connect...
Anthony D. Burns's picture
Anthony D. Burns
Not long ago, we had a client inquire about virtual reality (VR) and quality training. VR and its close relative, augmented reality (AR), are hot technologies right now, not just in entertainment,...
Jody Muelaner's picture
Jody Muelaner
Attribute gauges are a type of measurement instrument or process that gives a binary pass/fail measurement result. Examples of attribute gauges include go/no-go plug gauges, feeler gauges, and many...
Inderjit Arora's picture
Inderjit Arora
Every company uses a system to understand the requirements and inputs of its customers, and then plans to deliver outputs meeting those requirements as a conforming product or service. The...
Jody Muelaner's picture
Jody Muelaner
I’ve written a lot about how to evaluate the uncertainty measurements. My articles have ranged from basic introductions to metrology and uncertainty budgets, to more advanced topics...
Dylan Walsh's picture
Dylan Walsh
In principle, the mountaineer’s work is simple: “To win the game he has first to reach the mountain’s summit,” said George Mallory, who took part in Britain’s first three attempts on Everest during...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
In a previous column (“Why Innovate? To Make Money, of Course!”), I wrote that in order to make money from innovation, you need to find a good problem to solve. I suggested that a good way to find...
Harish Jose's picture
Harish Jose
One of my favorite equations from Factory Physics, by Wallace Hopp and Mark Spearman (Waveland Press, third edition, 2011) is Kingman’s formula, usually represented as “VUT.” The VUT equation...
Jeffrey Hirsch's picture
Jeffrey Hirsch
Science fiction has long imagined a future in which humans constantly interact with robots and intelligent machines. This future is already happening in warehouses and manufacturing businesses. Other...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
More often than not, an effective implementation of operator-led visuality produces a 15- to 30-percent increase in productivity on the cell or departmental level, beginning with the implementation...
Chad Kymal's picture
Chad Kymal
Organizations in the automotive and related industries such as steel, plastics, and semiconductors have been heavily influenced by automotive industry standards and practices like IATF 16949,...
David Midgley's picture
David Midgley
Ask any manager at a large organization why the purchasing department matters, and the first factor he will mention will probably be costs. But cost control, though a core competency, is far from the...
Bruce Hamilton's picture
Bruce Hamilton
Reflecting on Douglas McGregor’s X and Y theories of human motivation, Shigeo Shingo took the position that each of us by nature has a dual tendency: sometimes lazy and self-interested, and other...
Andy Sutton's picture
Andy Sutton
I felt compelled to write my first-ever article following a conversation I was part of on LinkedIn recently. To cut a long story short, I commented on a post that was berating data science ...
Bill Kraus's picture
Bill Kraus
Continuous improvement is generally considered to be a journey in pursuit of perfection and is regularly associated with the concept of lean manufacturing. In early 1990, reflecting on the Toyota...
Rachel Ehrenberg's picture
Rachel Ehrenberg
If you’re lucky, you’ve tasted a perfectly ripe fruit—a sublime peach, perhaps, or a buttery avocado. But odds are most of the fruit you’ve eaten tastes more like wet cardboard. Although plant...
Ryan E. Day's picture
Ryan E. Day
For more than 50 years, Tri-State Plastics has been honing its skills in thermoforming, CNC machining, die cutting, assembly, and fabricating plastic parts for government and military applications. A...
David Mitchell's picture
David Mitchell
Using a novel capability to reason about shape, function, and attachment of unrelated parts, researchers have for the first time successfully trained an intelligent agent to create basic tools by...