Quality Features

Phanish Puranam's picture
Phanish Puranam
Flying sharks, waterfalls in the lobby, in-house top chefs, and dogs in the workplace. These are just a few tangible examples of experience design reimagining organizations beyond the traditional...
Ryan E. Day's picture
Ryan E. Day
The pressure of global commerce has forced manufacturers to provide higher quality products at lower prices. Investing wisely in industrial inspection solutions has never been more crucial. Quality...
Harry Hertz's picture
Harry Hertz
What are the key attributes and behaviors for a role model, visionary leader? About six years ago, a task force of Baldrige-community senior executives under the leadership of Kathy Herald-...
Daniel Hess's picture
Daniel Hess
We all expect hospitals to be open and operating when we need them, but extreme weather events like hurricanes are a strain on resources and pose significant challenges for hospitals. Closing a...
DNV GL's picture
DNV GL
Workplace safety is a complex issue, addressing everything from rules for operating heavy machinery to guidelines for respecting your fellow employees. For many of these issues we, as a business...
Paul Foster's picture
Paul Foster
When Deloitte wanted to get people excited about employee training, the company decided to adopt a gamification strategy for its online training portal. Using elements like achievement badges,...
Sébastien Breteau's picture
Sébastien Breteau
Whether it be a move forced by the U.S.-China tariff turmoil, or a sourcing strategy long in the works, the exodus from China is a reality for a host of businesses, from small to medium-sized...
Krystle Morrison's picture
Krystle Morrison
From carrying food in from the field, to shipping processed products, to assembling a supermarket display, packaging matters. As a follow-up to our exploration of emerging trends in food packaging,...
Taryn Davis's picture
Taryn Davis
You may have a distant memory of Hernán Cortés, that Spanish conquistador, from your eighth-grade world history class. If you don’t, he was known for conquering the Aztec tribes that controlled what...
Britta Voss's picture
Britta Voss
When you email friends, you don’t have to worry about whether they use Gmail, Outlook, Yahoo, or some other email provider. You just enter their email address, write your message, and hit send. The...
Sharona Hoffman's picture
Sharona Hoffman
A career as a physician has traditionally been considered to be among the best vocations that talented students can pursue. That may no longer be the case. All too many doctors report that they are...
Jon Speer's picture
Jon Speer
Medical device manufacturers must implement and maintain a quality management system to ensure they are producing safe and effective medical devices. Created and maintained by the International...
Søren Block Olsen's picture
Søren Block Olsen
Manufacturers face constant challenges of rising expectations as customers and regulators demand better quality and greater traceability throughout the supply chain. Exacerbating matters are...
Donald J. Wheeler's picture
Donald J. Wheeler
The oldest myth about process behavior charts is the myth that they require “normally distributed data.” If you have ever heard this idea, or if you have ever taught this to others, then you need to...
Bruce Hamilton's picture
Bruce Hamilton
A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of individual heroism does not portend success for lean...
Steve Moore's picture
Steve Moore
Pickleball is arguably the fastest-growing sport in the United States, especially among baby-boomer retirees. This game is similar to tennis, but is played on a smaller court (44 ft × 20 ft) with a...
Jill Barshay's picture
Jill Barshay
When Keenan Robinson started college in 2017, he knew the career he wanted. He’d gone to high school in a small town outside Atlanta. His parents had never finished college, and they always...
Ekim Saribardak's picture
Ekim Saribardak
Transporting cargo over long distances has always been a logistical nightmare, but when the goods are of a delicate nature, the whole operation becomes significantly more challenging. Perishable...
Andrew Edman's picture
Andrew Edman
On factory floors all over the world, 3D printing has quietly moved from a prototyping novelty to an essential tool. Advances in printer technology and material science mean that today’s 3D printed...
Peter Rose's picture
Peter Rose
On May 26, 2020, the new European Union Medical Device Regulation (MDR) will finally take effect. By that date, all Class I manufacturers wishing to continue their trading activities within the EU...