Quality Features

Jeff Dewar's picture
Jeff Dewar
‘We shouldn’t be calling some jobs essential.” That line got me into a lot of trouble the other day when chatting with friends about how the term “essential worker” degrades the stature of all the “...
Puerto Rico Manufacturing Extension's picture
Puerto Rico Manufacturing Extension
El-Com Systems Corp. is a wholly-owned subsidiary of El-COM Systems Solutions based in California. The local company has been in Puerto Rico since 2016 operating in Caguas. The company is dedicated...
Paul Laughlin's picture
Paul Laughlin
One of the most practical data visualization books for my clients is Storytelling With Data (Wiley, 2015). So, this is a longer-than-usual book review of this modern classic. I say that because it...
Dawn Marie Bailey's picture
Dawn Marie Bailey
In this article series, we explain some of the successful strategies and programs shared by Baldrige Award recipients to highlight categories of the Baldrige Criteria ...
Maria Watson's picture
Maria Watson
The U.S. government has committed hundreds of billions of dollars to help small businesses weather the coronavirus pandemic. But early reports suggested larger companies were gobbling up much of the...
Peter Dizikes's picture
Peter Dizikes
With 20.5 million jobs slashed from U.S. payrolls in April, and a 14.7 percent unemployment rate, the Covid-19 pandemic has created workforce problems unseen since the Great Depression. These...
Vandana Suresh's picture
Vandana Suresh
Plastics are a popular 3D printing material, allowing users to create a variety of objects, from simple toys to custom prosthetic parts. But these printed parts are mechanically weak—a flaw caused by...
Davis Balestracci's picture
Davis Balestracci
What is the Vasa? It was a Swedish warship built in 1628. It was supposed to be the grandest, largest, and most powerful warship of its time. King Gustavus Adolphus himself took a keen personal...
Dave Cook's picture
Dave Cook
We are experiencing the biggest remote-work experiment in history—but many are beginning to imagine life after lockdown. Amid unprecedented global job losses, concerns about transport infrastructure...
John Smits's picture
John Smits
Confusion between the two terms “RADAR” and “LIDAR” is understandable. Their names are nearly synonymous, and the terms are often used interchangeably. The acronyms are RADAR, which stands for RAdio...
Mary Ann Pacelli's picture
Mary Ann Pacelli
Last year’s Manufacturing Day (MFG Day) was an enormous success for U.S. manufacturers looking to engage the next generation of manufacturers. But how can you ensure the spark you kindled...
Raghu Kalé's picture
Raghu Kalé
The mental makeup of the human mind is an enigma. Understanding reality has a bearing in comprehension. As a communications professional, I have grappled with what provokes audiences into believing a...
David Braun's picture
David Braun
No matter how well designed, there are no running shoes that allow runners to keep up with cyclists. The bicycle was a key invention that doubled human-powered speed. But what if a new kind of shoe...
Anne Trafton's picture
Anne Trafton
When MIT announced in March 2020 that most research labs on campus would need to ramp down to help prevent the spread of Covid-19, Canan Dagdeviren’s lab was ready. For the past two years,...
Ryan E. Day's picture
Ryan E. Day
The Covid-19 pandemic is disrupting business across the globe, and supply chains are being stressed to their limits by sudden and drastic increases in online commerce. As organizations strive to...
Jim Benson's picture
Jim Benson
I hear this lament from new practitioners to seasoned veterans: Why isn’t our (insert school of workflow management here) transformation working? Time and again I see coaches focus on the “...
Donald J. Wheeler's picture
Donald J. Wheeler
Setting the process aim is a key element in the short production runs that characterize the lean production of multiple products. Last month in part one we looked at how to use a target-centered XmR...
Steve McKee's picture
Steve McKee
The Philippine Department of Transportation got into a bit of a fix recently for publicly thanking the coronavirus. In an attempt to “provide an enlightening and awakening narrative” that might cause...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Around the world, local agencies and institutions have scrambled to find personal protective equipment (PPE) to protect their essential employees from Covid-19. Not just healthcare workers, but also...
Stanley Chao's picture
Stanley Chao
‘Can you help me source PPEs from China?” asks a caller on the phone. I have received dozens of these inquiries since March from local governments, medical clinics, and mom-and-pop shops after...