Quality Features

Mike Richman's picture
Mike Richman
In part one of this article, we discussed the origins of the United States and China, and how their relationship began to emerge. Many people might point to the United States as the ultimate example...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products. Driven by the growing middle class,...
Ken Voytek's picture
Ken Voytek
Without manufacturing, the room where you make dinner would be rather stark and barren. There’d be no pots, no pans, no stoves, no spatulas, no appliances—big or small. There’d be no way to prepare...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed,...
Mike Richman's picture
Mike Richman
In June of 1950, W. Edwards Deming began offering training to the Japanese Union of Scientists and Engineers (JUSE) on the precepts of statistical process control. At almost exactly the same time,...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
In May 2015, Chinese Premier Li Keqiang and his cabinet issued a strategic industrial plan; its title translates to “Made in China 2025.” The plan took more than two and a half years to draft and...
Jennifer Lauren Lee's picture
Jennifer Lauren Lee
Researchers at the National Institute of Standards and Technology (NIST) have been developing a novel way of measuring laser power. Their device, called the Radiation Pressure Power Meter (RPPM),...
William A. Levinson's picture
William A. Levinson
A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis. This suggests...
Beatrice Weder di Mauro's picture
Beatrice Weder di Mauro
As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom. Today, it is...
Steve McKee's picture
Steve McKee
Hasbro recently reported a double-digit decline in revenue and a big internal overhaul. That followed Mattel’s news that it will be hiring its fourth CEO in as many years as it...
Tim Lozier's picture
Tim Lozier
Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents,...
Maria Guadalupe's picture
Maria Guadalupe
Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever...
Mike Richman's picture
Mike Richman
There are many subjects that we cover regularly here at Quality Digest. Chief among these are standards (ISO 9001 or IATF 16949, for example) methodologies (such as lean, Baldrige, or Six Sigma), and...
Mike Figliuolo's picture
Mike Figliuolo
You think you’re well on the way toward building and leading a high-performing team. You’ve got a clear vision and mission, and a nice set of prioritized initiatives. You have all the right people....
Mohammad Jalali's picture
Mohammad Jalali
Like any large company, a modern hospital has hundreds, even thousands, of workers using countless computers, smartphones, and other electronic devices that are vulnerable to security breaches, data...
Bill Petti's picture
Bill Petti
You have plenty of trended data on employee performance. You have a cutting-edge dashboard and seamless reporting capabilities. This makes you data-driven, right? Not quite. Optimizing your...
Mike Richman's picture
Mike Richman
During the May 18, 2018, episode of QDL, we had a terrific conversation with Gary Confalone of the Coordinate Metrology Society, and also considered the importance of mindfulness and good manners in...
Mike Richman's picture
Mike Richman
There are many ways that we lose attention on tasks at hand. From nosy and noisy colleagues to extraneous emails and meetings to burdensome and often pointless short-term projects, even the most...
Tom Middleton's picture
Tom Middleton
Markets and manufacturing practices continue to evolve, and companies now outsource to an increasing number of global manufacturing and supply partners. As companies have pursued this broadened...
Matthew E. May's picture
Matthew E. May
Process improvers the world over rally around root cause analysis as if it were the holy grail of all things organizational. But is it? Understanding the root cause of a problem certainly makes...