The complexity of today’s manufacturing operations and ever-evolving digital disruptions, including the biggest of all, artificial intelligence (AI), require standards that set the pace and keep organizations around the world aligned with what quality looks like. 

ISO 9001 has been the internationally recognized standard for quality management systems (QMS) for about 40 years, with more than one million certificates issued to organizations in 178 countries. It works to establish consistency and standardized processes, improved customer satisfaction, conformity to regulatory requirements, and continual improvement.

 …