Quality Features

Optical Gaging Products OGP's picture
Optical Gaging Products OGP
The RGM Watch Co. was founded by American watchmaker Roland G. Murphy. His career and interest in horology (the art or science of timekeeping devices) began as a teenager while working part-time for...
Knowledge at Wharton's picture
Knowledge at Wharton
The future of work is hybrid. In the post-pandemic world, many companies will embrace the lessons learned from more than a year of telecommuting and not fully return to the office. Instead, Wharton...
Del Williams's picture
Del Williams
On conveyor systems in the food processing industry, some powdered and bulk solid materials such as grains, sugar, and creamer are ignition-sensitive in specific concentrations, particularly when...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Quality professionals no longer focus solely on product or service quality. Today, the quality function is involved in almost every aspect of a company, from customer interactions and compliance...
Kate Zabriskie's picture
Kate Zabriskie
From time to time, everyone misses a deadline, forgets an obligation, or fails to meet a commitment. We’re human, and it happens. For most of us, failure is followed by an immediate effort to right...
Joseph Near's picture
Joseph Near
It’s not so simple to deploy a practical system that satisfies differential privacy. Our example in the last post was a simple Python program that adds Laplace noise to a function computed over the...
Mike Figliuolo's picture
Mike Figliuolo
A consistent and regularly scheduled prioritization process helps eliminate distractions and can focus your efforts on the most meaningful projects. Some processes are formal, while others are simply...
Eryn Brown's picture
Eryn Brown
This story was originally published by Knowable Magazine. Last spring, things looked grim for Dora Herrera. Revenues at her family’s 45-year-old restaurant business, Yuca’s, had plummeted within a...
John Toon's picture
John Toon
Using X-ray tomography, a research team has observed the internal evolution of the materials inside solid-state lithium batteries as they were charged and discharged. Detailed 3D information from the...
Michael Mallen's picture
Michael Mallen
The concept of cost of quality (COQ) has been around for decades, but applying it to business is difficult. The adage “quality is free” (coined by Philip B. Cosby in his book by the same title) does...
Sharona Hoffman's picture
Sharona Hoffman
Artificial intelligence holds great promise for improving human health by helping doctors make accurate diagnoses and treatment decisions. It can also lead to discrimination that can harm minorities...
Matt Fieldman's picture
Matt Fieldman
What is America Works, and why is it important to the future of American manufacturing? The American manufacturing industry is at a crossroads, facing growing competition from foreign countries...
Ryan E. Day's picture
Ryan E. Day
One of the technologies driving Industry 4.0 is artificial intelligence (AI), and AI is enabling massive change in manufacturing. It is also revolutionizing the smart manufacturing supply chain as...
Michael P. Powell's picture
Michael P. Powell
The promise of advanced manufacturing technologies—also known as smart factories or Industry 4.0—is that by networking our machines, computers, sensors, and systems, we will (among other things)...
Scott Heide's picture
Scott Heide
During the last several decades, the ability to manufacture customized products for customers has become increasingly attractive to a growing number of companies. However, customization has led to...
Dave Klumpe's picture
Dave Klumpe
Recent surveys point to increasing frustration and, frankly, exhaustion among nurses across the country. Although attending to patients during the pandemic has exacerbated the challenges of the...
Manfred Kets de Vries's picture
Manfred Kets de Vries
Serge faced a conundrum. One of his business partners was in a legal dispute with Serge’s father, Charlie, and asked for his help. Serge knew that his father was prone to suing everyone who crossed...
Marcus Woo's picture
Marcus Woo
This story was originally published by Knowable Magazine. You may have heard the outlandish claim: Bill Gates is using the Covid-19 vaccine to implant microchips in everyone so he can track where...
Liz Uram's picture
Liz Uram
When Mary started with the company, she was enthusiastic, energetic, and consistently the top salesperson on the team. She got along well with her co-workers and was known for her superior customer...
Corey Brown's picture
Corey Brown
Understanding the distinction between document management and knowledge management is vital to operational excellence. While the terms can sometimes be used interchangeably, understanding their...