Quality Features

Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Those of us who care about communication accuracy in the workplace—which should be all of us—cringe at the idea of using something like Facebook or Twitter to communicate with co-workers. We look at...
Dave Crenshaw's picture
Dave Crenshaw
According to a poll conducted by Harris and the University of Phoenix, 59 percent of American workers wish they were in a different career. For employees in their 30s, that number is right around...
Stanislav Shekshnia's picture
Stanislav Shekshnia
During the last decade, we studied CEOs of companies that thrive within some of the most challenging business environments on the planet. Though very different in many respects, these CEOs share...
Eric Cooper's picture
Eric Cooper
You’re in the market to build a new house. Would you tell the builder what you’re looking for, or would you just tell him to build “something?” If the latter, what’s the likelihood that the house...
Sharona Hoffman's picture
Sharona Hoffman
CVS operates 9,700 pharmacies and 1,000 MinuteClinics. A decade ago, it also purchased Caremark and now operates CVS/Caremark, a pharmacy benefits manager (PBM), a type of business that administers...
Michael Moldover's picture
Michael Moldover
How tall are you? How old? How much do you weigh? Do you care? Is it important to you that the measurements for height, age, and weight are accurate? What about the measurement of the gasoline that...
Vip Vyas's picture
Vip Vyas
In an era of volcanic Twitter accounts, devastating disruptions, seismic shifts toward de-globalization, and widespread corporate uncertainty, is your organization trapped in fear, or is it...
Ismael Belmarez's picture
Ismael Belmarez
Workplace safety is a vital concern for every organization. According to the U.S. Bureau of Labor Statistics, 2.9 million nonfatal workplace injuries and illnesses were reported by private industry...
Scott Gottlieb's picture
Scott Gottlieb
Twice a year the federal government publishes the Unified Agenda of Federal Regulatory and Deregulatory Actions (Unified Agenda), which provides the American public with insight into regulations...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Jan. 12, 2018, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs. “Impatient With Colleges, Employers Design Their Own...
Carrie Van Daele's picture
Carrie Van Daele
The key to being an explorer lies in what you do with your creative thinking and attitude, which allow you to consider different points of view. Like the explorer, you look for probabilities and...
Michael Huda's picture
Michael Huda
We frequently get calls from customers who can’t figure out why their color measurements vary, even when they’re using maintained devices. Why would a sample read one way one day, then slightly...
Cullen Hilkene's picture
Cullen Hilkene
We’ve turned the corner and arrived in 2018. What will this year hold for 3D printing technology? First, the arrival of extrusion metal printing. Today’s extrusion printers are the most...
Abdesalam Soudi's picture
Abdesalam Soudi
Recently, while on my way to the University of Pittsburgh’s campus, I made a quick “Pittsburgh left”—taking a left turn just as the light turns green—while facing a driverless car. Instead of...
Jennifer V. Miller's picture
Jennifer V. Miller
Are there any positive leadership stories out there anymore? Anyone? Anyone? Sometimes, I feel like Ben Stein’s economics teacher in Ferris Bueller’s Day Off, casting about for any story that sheds...
Jenna Gallegos's picture
Jenna Gallegos
Biology is becoming increasingly digitized. Researchers use computers to analyze DNA, operate lab equipment and store genetic information. But new capabilities also mean new risks, and biologists...
Debashis Sarkar's picture
Debashis Sarkar
We all know the famous quote, “The customer is always right.” It was coined more than a century ago. In the United States, it was popularized by Marshall Field during the early 1900s. In the United...
Steven Brand's picture
Steven Brand
The manufacturing industry in the United States is ripe for a new industrial revolution, and artificial intelligence and robotic automation are set to play a key role in that change. Because...
Richard Harpster's picture
Richard Harpster
The concept of risk-based thinking has been implicit in previous editions of ISO 9001 through requirements planning, review, and improvement. But ISO 9001:2015 requires companies to use risk-based...
Bruce Bolger's picture
Bruce Bolger
Highlights:The New Focus on People Overview of ISO 9001:2015 Standards and the ISO 10018 Certification How This Microsite Helps Quality Management, Auditors, and Solution Providers Articles...