Quality Features

Chris Fox's picture
Chris Fox
To many, the world of production and manufacturing is a mystery. The general public often simply picks up their goods from the store or orders them online with little thought given to what...
Grant Ramaley's picture
Grant Ramaley
As the 2020 pandemic threatened world health, a large number of unscrupulous companies began generating fake International Organization for Standardization (ISO) quality management system (QMS)...
Drew Calvert's picture
Drew Calvert
For the past decade, policymakers and nongovernmental organizations have pushed for greater transparency in supply chains, with the goal of encouraging more responsible sourcing practices. The Dodd-...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
All my life, I thought leaves departed trees in the fall because they got too old to hang onto the branch and gravity bested their grasp. It does not work that way. Trees literally release their...
MIT News's picture
MIT News
Buildings account for about 40 percent of U.S. energy consumption, and are responsible for one-third of global carbon dioxide emissions. Making buildings more energy-efficient is not only a cost-...
Matthew Bundy's picture
Matthew Bundy
Untitled Document Burning plastic cart carrying a fax machine, a laptop computer, and a three-ring binder. Click here for larger image. Credit: FCD/NIST Several centuries ago, scientists...
Zach Winn's picture
Zach Winn
These days businesses have enough to worry about without thinking about their insurance. Unfortunately, tasks like managing insurance claims and completing annual renewals require a lot of thinking...
Gleb Tsipursky's picture
Gleb Tsipursky
Should quality professionals be worried about the new Covid strains originating in the United Kingdom, South Africa, and elsewhere, and recently identified in the United States? Authorities have...
Annette Franz's picture
Annette Franz
I’ll keep today’s article simple—and fun. Bob Farrell, founder of Farrell’s Ice Cream Parlors, shared the secret to a great customer experience in 1973 (yes, almost 50 years ago!), when he...
ASQ's picture
ASQ
The leading global association for quality professionals, ASQ, announces that Ann Jordan has been confirmed as the society’s CEO, effective immediately. Jordan has served as interim CEO since January...
Loretta Marie Perera's picture
Loretta Marie Perera
Recently, the team at 4C Creative Cad CAM Consultants in Emmen, Netherlands, was given a unique task: How to get a vintage Harley Davidson motorcycle back on the road again. What was fun about this...
Kate Saenko's picture
Kate Saenko
Last month, Google forced out a prominent AI ethics researcher after she voiced frustration with the company for making her withdraw a research paper. The paper pointed out the risks of language-...
James J. Kline's picture
James J. Kline
Ever since the International Organization for Standardization (ISO) included risk-based thinking in ISO 9001:2015, an idea has arisen among some in the quality profession that quality managers can...
NordVPN Teams's picture
NordVPN Teams
According to Gartner, 99 percent of the vulnerabilities exploited in 2020 have been ones known about by security and IT professionals at the time of the incident. However, taking care of them is...
NVision Inc.'s picture
NVision Inc.
NVision’s engineering services are helping managers of coal-fired power plants converting to natural gas to determine more quickly where to install updated instrumentation necessary to retrofit...
Douglas Allen's picture
Douglas Allen
Any number derived from real observation is made up of three components. The first of these is the intended signal, the “perfect” value from the object being observed. The second is error (or noise)...
Alena Komaromi's picture
Alena Komaromi
When your own inbox is overflowing with unread messages, it may not seem like the best tactic, but with the right approach, email can be a powerful negotiation tool, not least in the B2B realm....
Donald J. Wheeler's picture
Donald J. Wheeler
In part one we found the baseline portion of an XmR chart to be the best technique for identifying potential outliers among four tests with variable overall alpha levels. In this part we will look at...
Manufacturing USA's picture
Manufacturing USA
The future of advanced manufacturing in the United States is being built at innovative facilities that enable experimentation in process and product development. The people and organizations at these...
Rachel Gordon's picture
Rachel Gordon
First published Dec. 7, 2020, on MIT Computer Science & Artificial Intelligence Lab (CSAIL) news. In a classic experiment on human social intelligence by Warneken and Tomasello, an 18-month-old...