Operations Article Features

Steven I. Azizi's picture
Steven I. Azizi
It has been more than five decades since Title VII of the Civil Rights Act of 1964 was enacted to outlaw harassment and discrimination against workers in American workplaces. Unfortunately, workplace...
Anas Hassan's picture
Anas Hassan
Very few businesses today rely on push marketing alone as their strategy to ultimately produce sales. Although the larger picture of inbound marketing is proving itself effective, marketers continue...
Harish Jose's picture
Harish Jose
T he dictum, “purpose of a system is what it does” (POSWID) is famous in cybernetics, attributed to the management cybernetician Stafford Beer. Beer notes: “A good observer will impute the...
Oliver Laasch's picture
Oliver Laasch
It’s been a tough few years for people who own or manage a business. Lockdowns shut down whole industrial sectors worldwide, turning profitable businesses into loss-making ones, while a lot of...
Mike Kotzian's picture
Mike Kotzian
The pandemic both reduced the available workforce and accelerated online sales. Warehouse operations grew and had to handle increased volume with fewer employees. Prior to Covid-19, the answer to...
Knowledge at Wharton's picture
Knowledge at Wharton
More than a half-million healthcare workers in the United States have quit their jobs in recent months, driven to the breaking point by the Covid-19 pandemic. But greater use of technology could help...
Richard S. Hawkes's picture
Richard S. Hawkes
Adapted from Navigate the Swirl by Richard Hawkes, CEO of Growth River How many meetings have you been in that caused you to ask yourself, “Why am I here? What am I doing? What’s the purpose of this...
Bruce Hamilton's picture
Bruce Hamilton
In 1985, about the time I was discovering there was a better way to produce products, The Natural, a film about an aging baseball player with extraordinary talent, was garnering multiple Academy...
NIST's picture
NIST
To combat Covid-19 amid supply shortages in 2020, healthcare facilities across the United States resorted to disinfecting personal protective equipment (PPE), such as N95 masks, for reuse with...
Mark Hembree's picture
Mark Hembree
As a late Boomer, I can say my particular age group is better positioned than any to marvel at and bemoan what’s become of journalism and publishing in the last 40 years. Not that I’m a Luddite. The...
Andrew Myers's picture
Andrew Myers
Standard image sensors, like the billion or so already installed in practically every smartphone in use today, capture light intensity and color. Relying on common, off-the-shelf sensor technology—...
Gleb Tsipursky's picture
Gleb Tsipursky
The future of work—of hybrid and fully remote workers—will require upskilling of employees for organizations that wish to succeed in the post-Covid world. Leaders who want to seize a competitive...
Brittney McIver's picture
Brittney McIver
At some point, every medical device company will encounter an issue that requires an internal investigation. Whether it’s due to a nonconformance, complaint, CAPA, or an audit issue, you’ll have to...
Knowledge at Wharton's picture
Knowledge at Wharton
Negotiating a salary increase or a job promotion ranks high on the list of hard conversations to have at work, and it doesn’t get any easier without a plan. “People think, ‘I’m just going to knock...
Bryan Christiansen's picture
Bryan Christiansen
Top management often struggles to approve large sums required for annual maintenance because the expense is seen as a necessary evil. As a result, if a business encounters short-term financial...
Anthony Tarantino's picture
Anthony Tarantino
In 2007, Nassim Taleb described black swans as highly improbable events that had dramatic or even catastrophic effects on markets and economies. Until recently, it seemed that such events were indeed...
Del Williams's picture
Del Williams
From design to prototyping to manufacturing and scaling up, manufacturing is fraught with risk. Machining of critical parts may not be on the front burner until well into a product’s development....
Ben Bensaou's picture
Ben Bensaou
Not every CEO can be the next Steve Jobs, constantly conjuring up game-changing new ideas and revolutionary products. But what all CEOs and senior leaders can be are champions for innovation within...
Edmund Andrews's picture
Edmund Andrews
Seems everybody has a horror story about health insurance: Kafkaesque debates with robotic agents about what is and isn’t covered. Huge bills from a doctor you didn’t know was “out of network.”...
Kara Baskin's picture
Kara Baskin
Which companies deploy machine intelligence (MI) and data analytics successfully for manufacturing and operations? Why are those leading adopters so far ahead—and what can others learn from them?...