Operations Features

Matt Martin's picture
Matt Martin
Morale has dipped during Covid-19. We’re separated from our friends, families, and colleagues but busier than ever. The majority of workers are reporting higher stress, greater anxiety, and emotional...
Knowledge at Wharton's picture
Knowledge at Wharton
Real-world, face-to-face communication—complete with eye contact, body language, and other important sources of information—is a rarity in business today, and the potential for failing to convey an...
Craig Tomita's picture
Craig Tomita
Are the days of standard industrial robots numbered? Absolutely not. In part one of this series, we looked at the unique attribute of cobots. In this article, we’ll see how industrial robots do what...
Bryan Christiansen's picture
Bryan Christiansen
Safety managers have a multitude of safety strategies to protect the health and safety of their workforce. Guidelines for personal protective equipment (PPE), lockout/tagout (LOTO) programs, fire...
Sébastien Breteau's picture
Sébastien Breteau
As commercialization strategies evolve amid Covid-19, and supply chains continue to trend toward diversification, the only way for businesses to control their destiny is to double down on quality...
Robert Sanders's picture
Robert Sanders
The U.S. Department of Defense and more than 80 companies, universities, states, and research institutes will invest at least $275 million during the next seven years to scale up the microbial...
Amitava Chattopadhyay's picture
Amitava Chattopadhyay
For conventional, profit-seeking companies, moving into social impact carries huge contradictions. An ad hoc, small-scale initiative is an inexpensive way to do a bit of good and receive a nice warm...
Eric Whitley's picture
Eric Whitley
Any company that decides to enter the mattress business is no doubt entranced by one undeniable fact: Everybody needs one. Those companies that start producing and selling mattresses also quickly...
Gleb Tsipursky's picture
Gleb Tsipursky
Does the phrase “garbage in—garbage out” (GIGO) ring a bell? That’s the idea that if you use flawed, low-quality information to inform your decisions and actions, you’ll end up with a rubbish outcome...
Jon Speer's picture
Jon Speer
The medical device industry is one that requires preparation. Unlike less regulated industries, there’s an expectation in the industry around the possibility that an inspector or auditor can show up...
Steve McCarthy's picture
Steve McCarthy
The ideal of proactive quality has been the holy grail of chief quality officers in the life sciences industry for at least five years, but few, if any, have realized the vision. Industry has since...
Craig Tomita's picture
Craig Tomita
One of the most significant developments of potential interest to small and medium-sized manufacturers in the area of industrial robots is the introduction about 10 years or so ago of a subset of...
Victor Piedrafita's picture
Victor Piedrafita
During the last decade, we’ve witnessed the emergence of sustainability issues among the most important business concerns in a firm’s supply chain. An increasing number of firms have reexamined their...
Sue Via's picture
Sue Via
Research has shown that during economic uncertainty, companies that find a balance between reducing resources to survive and investing in key areas for growth will fare better through the recession...
Erik Fogelman's picture
Erik Fogelman
With the increasing power of digital technology, the idea of a connected manufacturing system that can sense, analyze, and respond will soon be a reality. This idea—called “intelligent edge”—combines...
John Keogh's picture
John Keogh
Almost all businesses involved in the food supply chain have experienced effects ranging from a mild shock to severe disruptions during the Covid-19 pandemic, and further disruptions may be ahead...
Ryan E. Day's picture
Ryan E. Day
Few phrases have more power to stir excited conversation than “American-made quality.” It’s been touted and trashed. It’s been a major cause for concern with offshoring and reshoring. Global...
Jason Davis's picture
Jason Davis
In 2017, Indonesian state-owned giant Pertamina had two ambitious strategic objectives: Transition from oil and gas to a more diverse portfolio, including renewables; and entrench itself deeper in...
Suneel Kumar's picture
Suneel Kumar
Remote auditing (RA) has become a norm during the Covid-19 pandemic. Remote auditing is one of the audit methods prescribed in ISO 19011:2018—“Guidelines for Auditing Management Systems.” Although RA...
Corey Brown's picture
Corey Brown
Amid the Covid-19 pandemic, 3M has been integral in maintaining domestic and international supplies of essential personal protective equipment (PPE). These production and supply-chain challenges...