Operations Features

Mike Richman's picture
Mike Richman
On the Apr. 20 episode of QDL, we brought you interviews on manufacturing’s digital transformation and the primacy of photogrammetry for large-volume, close-tolerance metrology, plus news about...
Scott Berkun's picture
Scott Berkun
The great surprise for people with good ideas is the gap between how an idea feels in their minds and how it feels when they try to put the idea to work. When a good idea comes together, it feels...
Sal Lucido's picture
Sal Lucido
Policies and procedures tell your employees, partners, vendors, and customers how your system operates. With changing regulations and expectations, a static library is not enough. Policies are...
Jeffrey Phillips's picture
Jeffrey Phillips
I have been thinking a lot about why innovation fails. Not about why supposedly innovative new products fail, because there are multiple reasons for that. A product could be too early or too late in...
Steven Brand's picture
Steven Brand
By 2025, nearly 25 percent of the U.S. population is expected to be 60 years of age or older. With this demographic preparing to exit the workforce and enter retirement, what can be done to...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Too much of a good thing brings out its downside. Ever had too much team time? It makes you long for a solo vacation on a desert island. One of the best portrayals of “too much of a good thing” was...
Marin Hedin's picture
Marin Hedin
Limiting first-year medical residents to 16-hour work shifts, compared to “flexing” them to allow for some longer shifts, generally makes residents more satisfied with their training and work-life...
Ryan E. Day's picture
Ryan E. Day
Invented in 1987 and commercially available since 1991, laser trackers have long been a mainstay of the aerospace industry. Automotive manufacturers have also adopted laser trackers for quality...
Jack Dunigan's picture
Jack Dunigan
This is the next secret in our series, “The Secrets to Success You Don’t Know That You Already Know ” at The Practical Leader. Here we’re going to talk about Secret No. 4: Don’t Set Goals. You’ve...
Shawn Faircloth's picture
Shawn Faircloth
The cost of ineffective corrective action can be astronomical when you consider the monetary and reputational impact of delayed problem-solving. On a small scale, repeat problems—even minor errors—...
Richard Harpster's picture
Richard Harpster
The AIAG-VDA FMEA Handbook committee and everyone who responded to the request for comment on the proposed AIAG-VDA failure mode and effects analysis (FMEA) manual must be applauded for their efforts...
Martin J. Smith's picture
Martin J. Smith
If you want to make sure your new Whirlpool refrigerator really is meeting the efficiency standards of Energy Star compliance, as the manufacturer claims, is it better to test that claim by relying...
Frank Defesche's picture
Frank Defesche
Your company leadership team just issued a corporate goal (aka mandate) of reducing defects to fewer than five per million units made. This goal is coupled with a need to reduce manufacturing costs...
Mike Richman's picture
Mike Richman
During this past Friday’s episode of QDL, we presented two great interviews, both revolving around standards and certification, plus a piece about analytics, and a lively off-script about the...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
The six core questions you see below are a window to help us understand why we struggle at work. Why? Because the answers to them are missing! The remedy is to first notice that—to notice the...
Georgia Tech News Center's picture
Georgia Tech News Center
It’s small enough to fit inside a shoebox, yet this robot on four wheels has a big mission: keeping factories and other large facilities safe from hackers. Meet the HoneyBot. Developed by a team...
Dan Jacob's picture
Dan Jacob
Developing profitable, timely, high-quality products is more important today than ever before. Visibility of in-use product performance has never been higher, while competitive pressures continue to...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
After my recent extended illness, I was surprisingly shocked to reemerge into organizational life in its broadest terms. Frequently, I engaged in the organizational lives of my students, my friends,...
Minitab Inc.'s picture
Minitab Inc.
Anticipating challenges is always a daunting task for continuous improvement professionals. Unforeseen inefficiencies in process or defects in product development can throw timelines and associated...
Naphtali Hoff's picture
Naphtali Hoff
It happens to all of us, and often at the most inopportune times. We know that we have work to do—a job to complete, a new project to launch, some loose ends to tie up—but we just feel stuck in place...