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Five Concepts Can Help You Understand Quantum Mechanics and Technology
Tara Fortier
If you’ve heard or read about quantum mechanics, you may have seen it described as “weird.” Even the great Albert Einstein—one of the founders of quantum mechanics—called certain aspects of the theory “spooky.” With its wave-like particles and particle-like waves, quantum mechanics certainly…
The Cure for Constant Remote Work Requests
Gleb Tsipursky
You open your email and your stress level spikes: It’s another request titled “Can I work from home tomorrow?” It’s one of several you received in the last month—a relentless march of requests for remote work that ask for one-off exceptions to your policy. So, what’s the deal? This constant…
Automakers Boost Quality With Servo-Electric Test Systems
Siemens USA
Since the early 1980s, the automotive industry has used hydraulically actuated (servo-hydraulic) test systems to simulate operating speeds and road conditions for testing OEM components and fully assembled vehicles. These systems have helped unlock vast improvements in the quality, safety, and…
Using AI to Digitize and Preserve Legacy Designs and Techniques
Yushiro Kato
Artificial intelligence (AI) is gaining momentum across a vast array of fields. Nearly everyone has tried or actively uses a form of AI, whether for personal or professional purposes. Many are finding benefits of the technology in industries that use large amounts of data that must be analyzed,…
How to Set Better Boundaries at Work
Mike Figliuolo
You are the only one who can protect your time and your interests. You have to establish the “line” you’re not willing to cross or allow others to cross. Whether it’s the number of hours you work, the work you do (and the work others do), or the physical layout of your workspace, there are things…
Robots and AI Are Working Together
Peter Beaucage
Every time you squeeze toothpaste onto your toothbrush, spray perfume on your skin, or swallow a pill, you’re using the result of a carefully crafted recipe made in a lab. These are called formulations. Formulations aren’t just simple mixtures—they’re complex arrangements of ingredients designed…
First, Create Your Graph
Donald J. Wheeler
In last month’s article, “ANOVA and the Process Behavior Chart,” we saw how both techniques use the same basic comparison to answer completely different questions. Here, we’ll look at a case history where both techniques were used. A physical property of a mass-produced item was important to its…
How to Find the Right Balance of Data for Your Industrial AI System
Michael Sharp
Understanding the inner workings of your industrial artificial intelligence (IAI) system is crucial if you want it to add measurable value to your manufacturing operations. Here, we’ll dig into one important aspect of every AI: the inputs, aka your data. Including the right type and the right…
How Quality Drives Profit and Planet Benefits
Matt Tweedy
In global manufacturing, two key goals—intertwined yet distinct—heavily dominate the industry’s agenda: addressing the growing demand for environmentally sustainable practices, and optimizing operational efficiency. With these priorities in mind, companies are seeking multifaceted solutions that…
Where Quality Management, Marketing, and Customer Service Intersect
Alfredo Romero
Many marketing professionals are drawn to their field because they consider themselves more right-brained (creative) than left-brained (analytical). It’s true that success in marketing often requires imagination, creativity, and an emotional appeal to the target audience. In fact, many college…
New Atom-Based Thermometer Measures Temperature More Accurately
NIST
Scientists at the National Institute of Standards and Technology (NIST) have created a new thermometer using atoms boosted to such high energy levels that they are 1,000 times larger than normal. By monitoring how these giant “Rydberg” atoms interact with heat in their environment, researchers can…
Book Review
Is Quality Just a Word We Use?
Steven Garner
In the ever-changing landscape of business management, the concept of quality has undergone significant transformations. What began as a focus on maintaining standards such as ISO 9001 and AS9100 is evolving into a more holistic approach encompassing organizational excellence. Tom Taormina’s book…
Don’t Confuse Ambition With Effective Leadership
Theodore Kinni
There’s an old saw—cribbed from Plato and popularized by Douglas Adams—that those most interested in leading others are least suited to the task. That’s not entirely accurate, yet new research has found a grain of truth in this idea: Many leaders have plenty of ambition to lead, but that’s no…
Hybrid and Remote Team Management
Gleb Tsipursky
The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including performance evaluations. Research has shown the benefits of moving away from large-scale quarterly or annual performance reviews. Instead, successful organizations favor…
The Ins and Outs of Recruiting Ideal Candidates
Cindy Mielke
Businesses today have more options than ever before regarding where and how they recruit new talent. Thanks to new technologies and a general shift in working cultures, organizations can now access a much wider talent pool when hiring full-time remote employees. However, with this added hiring…
Laying the Perfect Wood Floor
Sabine Terrasi
It creates a warm and inviting atmosphere. Its natural grain and color tones have a lively effect and add character to a room. We are talking about classic wood flooring—usually laminate, and optionally with a click system for easy installation. Scheucher Holzindustrie GmbH, from Mettersdorf,…
How Will the Workplace Change in 2025?
Angie Basiouny
Wharton management professor Peter Cappelli is routinely asked to predict the future of work. His expert answer is always the same: “The future looks like the past.” He’s not trying to be cryptic. It’s just that the big changes ushered in by the pandemic five years ago are still unfolding—remote…
Apply Automation
Stephanie Ojeda
The U.S. Food and Drug Administration’s inspections and subsequent actions all come down to product quality. Quality system failures result in noncompliances that FDA inspectors target during their inspections. If there is any doubt that a manufacturer’s product is safe and effective, it is the…
Optimizing Production Efficiency
Akhilesh Gulati
Paul was sitting in his office staring at production numbers from the past quarter. Despite having a great team, strong customer demand, and state-of-the-art equipment, the factory’s performance wasn’t meeting expectations. There was a bottleneck in the assembly line—a critical chokepoint that was…
Designing Tiny Filters to Solve Big Problems
Anne Trafton
For many industrial processes, the typical way to separate gases, liquids, or ions is with heat, using slight differences in boiling points to purify mixtures. These thermal processes account for roughly 10% of the energy use in the United States. MIT chemical engineer Zachary Smith wants to…
AI in Medical Device Manufacturing
Stephanie Ojeda
In April 2018, the U.S. Food and Drug Administration (FDA) approved the first artificial intelligence-powered diagnostic system, a software program used to detect diabetes-related vision loss. Since then, the industry has seen explosive growth of AI in medical device manufacturing, which is…
Staying True to Your Purpose in Life
Mike Figliuolo
For me, the future is all about learning and teaching. Learning new ideas or disciplines fascinates me. Interconnecting those experiences and disciplines and creating new ideas to share with others through teaching is even more exciting. And the more I teach, the more I learn from my class…
Bringing RCA and HOP Together
Brian Hughes
We live in a world where problems aren’t just growing—they’re evolving into ever-more complex challenges. During the 20th century, we pushed the boundaries of innovation, creating complicated systems that demanded structured problem-solving approaches. Techniques like 5 Whys and the Ishikawa…
Surface-Based Sonar System Rapidly Maps Ocean Floor at High Resolution
Ariana Tantillo
On June 18, 2023, the Titan submersible was about 90 minutes into its two-hour descent to the Titanic wreckage at the bottom of the Atlantic Ocean when it lost contact with its support ship. This break in communication set off a frantic search for the tourist submersible and five passengers on…
A to Z of Audits and Inspections
Ayush Soni
Audits and inspections are critical components of industrial safety management. These processes help organizations ensure compliance with legal requirements, identify risks, and improve workplace safety and operational efficiencies. Conducting regular audits and inspections is not just a regulatory…

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