Operations Features

Jennifer Sillars's picture
Jennifer Sillars
Policies define expectations and boundaries for behavior, but these expectations frequently go unmet. There are three major triggers for new policy creation or policy amendment: • An adverse event...
NIST's picture
NIST
Story update 7/13/2018: This story was updated with a link to the released version of standard E3125–17. Large-volume 3D laser scanners play an essential role in manufacturing large products (e.g.,...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
We are here, and it is now. Further than that, all human knowledge is moonshine. —H. L. Mencken I ran across the term “moonshine shop” while reading about a kaizen blitz at Ontario-based...
Adam Hickman's picture
Adam Hickman
By nearly every measure, the workplace is rapidly evolving. But this new fluid workplace isn’t just about the work environment. Workplaces are increasingly project-based, and employees today are...
Harish Jose's picture
Harish Jose
I have written about sample size calculations many times before. One of the most common questions a statistician is asked is, “How many samples do I need—is a sample size of 30 appropriate?” The...
Michelle LaBrosse's picture
Michelle LaBrosse
Project managers—and all professionals, really—pursue credentials in their field for a variety of reasons: to advance their knowledge and skills, to build their reputation, to earn a promotion, or to...
Bill Snyder's picture
Bill Snyder
David Petraeus is arguably the best known U.S. general of the post-Vietnam era. He gained fame after leading the surge in Iraq, a controversial buildup of U.S. forces that was credited with a sharp...
Sharon Lurye's picture
Sharon Lurye
Schools are always trying to get their kids interested in pursuing careers in science, technology, engineering, and math (STEM). But that’s hard to do when the students don’t have a solid idea of...
Mike Richman's picture
Mike Richman
Manufacturing is an eternally forward-looking sector. From the First Industrial Revolution about 250 years ago right up until the remarkable advances in connectivity and information analysis that...
M. Mitchell Waldrop's picture
M. Mitchell Waldrop
Part one looked at the innovative possibilities inherent in 3D printing; here we consider some of its shortcomings and the solutions that companies are finding. A few years into this century, the...
Patrick Mork's picture
Patrick Mork
Hiring a chief marketing officer (CMO) can be one of the most important decisions you make as a CEO. The right CMO can build a world-class marketing team that will not only help you acquire more...
M. Mitchell Waldrop's picture
M. Mitchell Waldrop
Since May 2015, in a section of its WorldPort distribution center in Louisville, Kentucky, United Parcel Service (UPS) has been operating a spare parts warehouse with no spare parts. Instead, the...
Jason Furness's picture
Jason Furness
I would like to share with you a tale from the real world. It’s an extract from the book Michael McLean and I wrote, Manufacturing Money (Amazon Digital Services LLC, 2015). It offers an example of...
Steven Brand's picture
Steven Brand
Many consider 2017 the “worst year ever” for data breaches and cyber attacks, largely due to the rise in ransomware, and IT experts predict it’s only going to get worse. According to the Online Trust...
Jon Speer's picture
Jon Speer
We raise the corrective and preventive action (CAPA) topic often because it is still something that companies tend to struggle with and find themselves in hot water over, particularly when it comes...
Capture 3D's picture
Capture 3D
For more than 125 years, GE Appliances (GEA) has been designing and manufacturing a full suite of consumer appliances—including refrigerators, ovens, dishwashers, freezers, washers, dryers, air...
Eryn Brown's picture
Eryn Brown
In ancient times, the story goes, cooks in the city of Sybaris were granted yearlong monopolies for the sale of unique dishes they created. Since then, generations of inventors have relied on patents...
Megan Ray Nichols's picture
Megan Ray Nichols
Manufacturing is in the middle of a new industrial revolution that requires skilled laborers. However, by most reports, many manufacturers lack enough of these well-trained employees, creating a...
Russell Fedun's picture
Russell Fedun
Cogeco’s technical distribution center in Burlington, Ontario, is one of Canada’s drop-off points for internet modem and cable device repair. In 2011, the company’s management carried out a kaizen...
Alison Gillespie's picture
Alison Gillespie
On a recent morning, Rick Lake stopped in the middle of giving a tour of NIST’s machine shop to ponder a part sitting on a shelf. It was about 25 cm long and made of metal coated in a sheen of purple...