Operations Features

Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products. Driven by the growing middle class,...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed,...
William A. Levinson's picture
William A. Levinson
A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis. This suggests...
Beatrice Weder di Mauro's picture
Beatrice Weder di Mauro
As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom. Today, it is...
Tim Lozier's picture
Tim Lozier
Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents,...
Maria Guadalupe's picture
Maria Guadalupe
Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever...
Mike Figliuolo's picture
Mike Figliuolo
You think you’re well on the way toward building and leading a high-performing team. You’ve got a clear vision and mission, and a nice set of prioritized initiatives. You have all the right people....
Bill Petti's picture
Bill Petti
You have plenty of trended data on employee performance. You have a cutting-edge dashboard and seamless reporting capabilities. This makes you data-driven, right? Not quite. Optimizing your...
Mike Richman's picture
Mike Richman
There are many ways that we lose attention on tasks at hand. From nosy and noisy colleagues to extraneous emails and meetings to burdensome and often pointless short-term projects, even the most...
Tom Middleton's picture
Tom Middleton
Markets and manufacturing practices continue to evolve, and companies now outsource to an increasing number of global manufacturing and supply partners. As companies have pursued this broadened...
Matthew E. May's picture
Matthew E. May
Process improvers the world over rally around root cause analysis as if it were the holy grail of all things organizational. But is it? Understanding the root cause of a problem certainly makes...
Doug Surrett's picture
Doug Surrett
The importance of supply chain solutions relative to a company’s efforts to maintain and improve quality are almost impossible to underplay. When enacting quality improvement programs, any company...
MIT Sloan School of Management's picture
MIT Sloan School of Management
Traditional corporate hierarchies tend to rely on static design. There’s the CEO at the top, followed by directors and managers. Red tape and inefficient processes can bog down decisions. ...
Knowledge at Wharton's picture
Knowledge at Wharton
Volatile markets, challenging consumer demands, and the technological disruptions resulting from digitization and Industry 4.0 are producing unprecedented rates of change. In response, companies have...
Ryan E. Day's picture
Ryan E. Day
You run a manufacturing business, so you know how it goes. The cost of doing business and manufacturing product never decreases. You know that your revenue must increase just to keep up. You also...
Bruce Hamilton's picture
Bruce Hamilton
Last month I joined Eric Buhrens, CEO at Lean Enterprise Institute (LEI), to host a leadership team from Tel Aviv’s Sourasky Medical Center. They were on a study mission to many of Boston’s fine...
Paul Foster's picture
Paul Foster
Equipment downtime gets expensive fast in automotive and aerospace manufacturing, a risk many companies try to mitigate by storing spare parts onsite. A machine breaks down, haul out the parts, and...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Supply chains’ last-mile delivery has become the new Pony Express. Like that famous but short-lived courier service, the global supply chain is focused on completing the final segment between...
Grant Nadell's picture
Grant Nadell
Boeing is demanding its suppliers reduce their prices by 10 percent, according to a February 2018 article published in Bloomberg Businessweek. It’s a hard pill for many to swallow, given...
Ryan E. Day's picture
Ryan E. Day
Unily is a leading digital workplace platform designed by BrightStarr to improve engagement, productivity, and efficiency for global enterprises. Unily is also a SaaS solution. That is, it’s served...