Operations Article Features

Gleb Tsipursky's picture
Gleb Tsipursky
‘I would bet 10 percent or more of our remote staff, especially programmers, are working two remote jobs! We need to stop this before it escalates and get everyone back to the office.” Thus spoke...
Rupa Mahanti's picture
Rupa Mahanti
Data are an enterprise asset, and data governance (DG) is about establishing policies, processes, rules, standards, and controls around data to improve the quality of data and ensure data security...
Etienne Nichols's picture
Etienne Nichols
On Dec. 9, 2022, the U.S. Food and Drug Administration (FDA) issued a new draft guidance, “Content of Human Factors Information in Medical Device Marketing Submissions,” that provides recommendations...
ISO's picture
ISO
The world of work connects employers, workers, governments, and regulators, but it has fundamentally changed since 2019. The upheaval caused by the pandemic, energy crisis, war, and the green...
Aaron Krol's picture
Aaron Krol
As plastic pollution continues to mount, with growing risks to ecosystems and wildlife, manufacturers are beginning to make ambitious commitments to keep new plastics out of the environment. A...
Kate Zabriskie's picture
Kate Zabriskie
‘They’re hit or miss: Sometimes the service is marvelous. Other times it’s simply meh. I’m afraid to recommend the place because I can’t trust them to deliver.” “Maybe I’m just boring, but I don’t...
Bryan Christiansen's picture
Bryan Christiansen
According to “The 2022 State of Employee Safety Report,” 79 percent of employees say they’re concerned about their health and safety at work. Workplace safety policies along with various technologies...
Michael Platt's picture
Michael Platt
It’s a perfect storm. Just as senior leaders have become overwhelmed with demands and crises too numerous and powerful for any one person, a new study from Korn Ferry and Harvard finds that the...
Tom Taormina's picture
Tom Taormina
The quality profession has been evolving since the Industrial Revolution. I’ve lived part of this journey since the 1970s and have experienced its effect. ASQ and other organizations have continually...
Chip Reavley's picture
Chip Reavley
The business challenges of the past few years—labor shortages, supply chain disruptions, and inflation—have accelerated the long-term trend toward automated packaging operations.  All types of...
Anonymous's picture
When MasterControl hosted the Masters Summit 2022 in Salt Lake City, Quality Digest CEO Jeff Dewar was one of the panelists. That gave him a chance to catch up with Jon Beckstrand, CEO of...
Etienne Nichols's picture
Etienne Nichols
In a highly regulated industry like medical technology, manufacturing processes must undergo either process verification or process validation to ensure they’re consistently producing the correct...
Gleb Tsipursky's picture
Gleb Tsipursky
Shortly before the layoffs at Salesforce, Marc Benioff, co-founder and co-CEO of Salesforce, sent a companywide Slack message complaining about the low productivity of recent hires made during the...
Julie Davis's picture
Julie Davis
If you feel like there are fewer workers to be found these days, rest assured—you are correct. A decrease in the rate of births, declining since the 1970s, coupled with decreasing labor market...
Harry Hertz's picture
Harry Hertz
It all started with my bathroom sink. I noticed that it was draining slowly, and that I could pull out the pop-up stopper. It was no longer attached to the lever that raised and lowered it. A look...
Rick Gould's picture
Rick Gould
The World Economic Forum’s annual meeting last month saw the launch of new guidance to support the logistics industry on its journey to net-zero emissions. Davos attendees got a first glimpse into...
Gleb Tsipursky's picture
Gleb Tsipursky
Disney’s CEO Bob Iger demanded on Jan. 9, 2023, that all employees return to the office for at least four days a week because “in a creative business like ours, nothing can replace the ability to...
Gorur N. Sridhar's picture
Gorur N. Sridhar
Obsessive-compulsive disorder (OCD) is an anxiety condition characterized by intrusive thoughts that produce uneasiness, apprehension, fear, or worry (collectively termed obsessions), along with...
Lisa Apolinski's picture
Lisa Apolinski
A not-so-surprising fact, according to HubSpot: 65 percent of consumers state that the experience they encounter on a website is a “very important” factor in recommending a brand. If that statistic’s...
Adam Zewe's picture
Adam Zewe
When deep-learning models are deployed in the real world—perhaps to detect financial fraud from credit card activity or identify cancer in medical images—they are often able to outperform humans....