Operations Features

Lola Butcher's picture
Lola Butcher
This story was originally published by Knowable Magazine. In February 2020, the month before Covid-19 hit Boston, Partners Healthcare, the huge health system that includes Massachusetts General...
Greg Hutchins's picture
Greg Hutchins
My recent epiphany was that the lens for all work and even for everyday living during the next few years will be risk-based. Why do I make this case? In January 2020, my company was selected to...
Tom Taormina's picture
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based...
Elizabeth Tippett's picture
Elizabeth Tippett
If you’re among the tens of millions of people returning to work or preparing to do so after months sheltering in place, you may be worried it will put you and your family at increased risk of...
Douglas S. Thomas's picture
Douglas S. Thomas
The cyber world is relatively new, and unlike other types of assets, cyber-assets are potentially accessible to criminals in far-off locations. This distance provides the criminal with significant...
Ted Theyerl's picture
Ted Theyerl
‘Forward!” It’s the state motto of Wisconsin, where I work to help manufacturing companies improve their operations and processes. It’s one simple word that holds a lot of meaning and relevance. It’s...
Bruce Hamilton's picture
Bruce Hamilton
For the last four months, GBMP has, of necessity, pivoted to predominantly virtual consulting, training, and coaching. Now, as the economy begins to reopen, I’d like to share with you two lessons...
Ann Clark's picture
Ann Clark
Reshoring is the trend of bringing manufacturing from overseas back to its local origin—to here, the United States. The tariffs on Chinese, Canadian, and European imports were levied both to level...
Jim Benson's picture
Jim Benson
You feel like you need to prioritize. That is a cry for help. And prioritization isn’t the help you need. At this point, any act of prioritizing is a small bandage on a very large wound. You can, and...
Anonymous's picture
Farhana Ahmad
When Intelex developed its return-to-work program, we decided the best approach would be a phased one. Similar to the concept of continuous deployment, breaking down the plan to allow individuals to...
Celia Paulsen's picture
Celia Paulsen
Artificial intelligence (AI)-powered robots, 3D printing, the internet of things (IoT)... there’s a whole world of advanced manufacturing technology and innovation just waiting for small and medium-...
Davis Balestracci's picture
Davis Balestracci
“With data from an epidemic there is no question of whether a change has occurred. Change is everywhere. The question is whether we are getting better or worse. So while the process behavior chart...
NIST's picture
NIST
Scientists at the National Institute of Standards and Technology (NIST) and the Massachusetts Institute of Technology (MIT) have demonstrated a potentially new way to make switches inside a computer’...
Angelo Scangas's picture
Angelo Scangas
A manufacturer’s ability to maintain high-quality products and regulatory compliance depends largely on its suppliers’ own quality-related activities. Supplier audits can be an important tool...
Knowledge at Wharton's picture
Knowledge at Wharton
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April,...
Gleb Tsipursky's picture
Gleb Tsipursky
As a vast number of companies rush to reopen, they’re falling into the trap of “getting back to normal.” They don’t realize that we’re heading into a period of waves of restrictions, due to many...
Jeffrey Phillips's picture
Jeffrey Phillips
Throughout human history we’ve constantly sought out tools and capital to make us more productive. From the formation of basic tools to assist in farming to real cultivation and shaping of the...
Adam Bahret's picture
Adam Bahret
‘What’s the MTBF of a human?” A bit of a strange question I ask in my Reliability 101 course. Why ask such a weird question? I’ll tell you why. Because MTBF is the worst, most confusing, crappy...
Donald J. Wheeler's picture
Donald J. Wheeler
In May 2019, James Beagle and I published an article that contained tables for the analysis of mean moving ranges or ANOMmR (pronounced a-nom-m-r). By request of those using this technique, I...
Martin J. Smith's picture
Martin J. Smith
Robert Siegel has peered into the post-Covid-19 future and concluded that anyone hoping for a quick recovery is likely to be disappointed. Which means a great many businesses will fail. “We can say...