Operations Features

Doug Surrett's picture
Doug Surrett
The importance of supply chain solutions relative to a company’s efforts to maintain and improve quality are almost impossible to underplay. When enacting quality improvement programs, any company...
MIT Sloan School of Management's picture
MIT Sloan School of Management
Traditional corporate hierarchies tend to rely on static design. There’s the CEO at the top, followed by directors and managers. Red tape and inefficient processes can bog down decisions. ...
Knowledge at Wharton's picture
Knowledge at Wharton
Volatile markets, challenging consumer demands, and the technological disruptions resulting from digitization and Industry 4.0 are producing unprecedented rates of change. In response, companies have...
Ryan E. Day's picture
Ryan E. Day
You run a manufacturing business, so you know how it goes. The cost of doing business and manufacturing product never decreases. You know that your revenue must increase just to keep up. You also...
Bruce Hamilton's picture
Bruce Hamilton
Last month I joined Eric Buhrens, CEO at Lean Enterprise Institute (LEI), to host a leadership team from Tel Aviv’s Sourasky Medical Center. They were on a study mission to many of Boston’s fine...
Paul Foster's picture
Paul Foster
Equipment downtime gets expensive fast in automotive and aerospace manufacturing, a risk many companies try to mitigate by storing spare parts onsite. A machine breaks down, haul out the parts, and...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Supply chains’ last-mile delivery has become the new Pony Express. Like that famous but short-lived courier service, the global supply chain is focused on completing the final segment between...
Grant Nadell's picture
Grant Nadell
Boeing is demanding its suppliers reduce their prices by 10 percent, according to a February 2018 article published in Bloomberg Businessweek. It’s a hard pill for many to swallow, given...
Ryan E. Day's picture
Ryan E. Day
Unily is a leading digital workplace platform designed by BrightStarr to improve engagement, productivity, and efficiency for global enterprises. Unily is also a SaaS solution. That is, it’s served...
Mark Rosenthal's picture
Mark Rosenthal
A couple of weeks ago I posed the question, “Are you overproducing improvements?” and compared a typical improvement “blitz” with a large monument machine that produces in large batches. I’d like...
Harish Jose's picture
Harish Jose
I have been writing about kaizen a lot recently. It is a simple idea: change for the better. Generally, kaizen stands for small incremental improvements. Here I’m going to look at what is the best...
Fred Schenkelberg's picture
Fred Schenkelberg
Mean time between failures (MTBF) is a symptom of a bigger problem. It’s possibly a lack of interest in reliability (which I doubt is the case). Or it’s a bit of fear of reliability. Many shy away...
Christopher Martin's picture
Christopher Martin
A couple months back I stopped at a local fast-food place for a quick kid’s meal (not for me) after picking up one of my little ones from school. Inside, we were greeted by an employee in an...
Evan McLaughlin's picture
Evan McLaughlin
As the vice president of quality for a $1.5 billion-dollar industrial corporation, Hermann Miskelly is responsible for leading its continuous improvement effort. Now in his 10th year of a lean Six...
Mary Hallock's picture
Mary Hallock
In lean we talk about “seeing the waste” and using visual tools. Many of us who use these terms  have had a lot of training in engineering, manufacturing, and other highly technical areas....
Ruth P. Stevens's picture
Ruth P. Stevens
In business-to-business (B2B) direct marketing, I’m often asked about what kind of response rates to expect about the most productive media channels, the best lists, the best time to conduct a...
Protolabs's picture
Protolabs
Technology giant HP has developed and launched multi-jet fusion (MJF), an industrial-grade 3D printing technology that quickly and accurately produces functional prototypes and end-use parts for a...
Olympus's picture
Olympus
Modern 3D laser confocal scanning microscopes can resolve fine surface-topography detail as minute as a few nanometers, quickly and easily. It is the solution that advanced manufacturing industries...
Jon Speer's picture
Jon Speer
“I wish there was a way for the FDA to give me a heads-up about my stuff, prior to submission….” That sentiment was really the basis behind the U.S. Food and Drug Administration’s (FDA) presubmission...
Mark Rosenthal's picture
Mark Rosenthal
Imagine a factory with a large monument machine. It takes several days to set up. When it does run, it runs very fast, much faster than you can actually use its output. Therefore, you take the excess...