Operations Features

Mike Richman's picture
Mike Richman
During this past Friday’s episode of QDL, we presented two great interviews, both revolving around standards and certification, plus a piece about analytics, and a lively off-script about the...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
The six core questions you see below are a window to help us understand why we struggle at work. Why? Because the answers to them are missing! The remedy is to first notice that—to notice the...
Georgia Tech News Center's picture
Georgia Tech News Center
It’s small enough to fit inside a shoebox, yet this robot on four wheels has a big mission: keeping factories and other large facilities safe from hackers. Meet the HoneyBot. Developed by a team...
Dan Jacob's picture
Dan Jacob
Developing profitable, timely, high-quality products is more important today than ever before. Visibility of in-use product performance has never been higher, while competitive pressures continue to...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
After my recent extended illness, I was surprisingly shocked to reemerge into organizational life in its broadest terms. Frequently, I engaged in the organizational lives of my students, my friends,...
Minitab Inc.'s picture
Minitab Inc.
Anticipating challenges is always a daunting task for continuous improvement professionals. Unforeseen inefficiencies in process or defects in product development can throw timelines and associated...
Naphtali Hoff's picture
Naphtali Hoff
It happens to all of us, and often at the most inopportune times. We know that we have work to do—a job to complete, a new project to launch, some loose ends to tie up—but we just feel stuck in place...
William A. Levinson's picture
William A. Levinson
Inspection is a mandatory but nonvalue-adding activity, and our objective is to do as little as possible, provided that we continue to fulfill the customer’s requirements. The zero acceptance number...
Chad Kymal's picture
Chad Kymal
ISO 45001 is the much-anticipated, first ISO-based international occupational health and safety (OH&S) standard. The International Organization for Standardization (ISO) has tried twice and...
David Baker's picture
David Baker
Project management is a misunderstood profession that has often been equated with herding cats. Much of this confusion comes from the fact that project management isn’t a single discipline, but...
Ryan Mandell's picture
Ryan Mandell
Analytics have now permeated into all levels of any company’s organizational hierarchy, creating exciting new opportunities but also some interesting challenges. Not all businesses are equipped...
Bonnie Stone's picture
Bonnie Stone
Dramatic cost savings. Lead time and inventory reductions. Improved transactional processes. Although lean has its roots in manufacturing, nearly every industry and type of organization around the...
Karl Kleinkauf's picture
Karl Kleinkauf
If you’ve been thinking about software as a service (SaaS) for your quality management system (QMS) and trying to justify the “why,” here’s a quick case supporting SaaS. Although not for everyone,...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In our March 30, 2018, episode of QDL, we discuss the gig economy, metrology training, and psychobabble (you know who I mean). “Are You (and Your Company) Ready for the Gig Economy?” More and...
Craig Ross's picture
Craig Ross
It was painful to watch. The client I was providing coaching to was trying to lead a cross-functional meeting. She wasn’t having much success, and her experience isn’t that unusual. In similar...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
The rutted road to Quality Digest’s office is a pretty good example of highway health across the country. Running to the city’s shuttered airport, it’s riddled with potholes and cracks that flourish...
Asimina Kiourti's picture
Asimina Kiourti
Archaeology reveals that humans started wearing clothes some 170,000 years ago, very close to the second-to-last ice age. Even now, though, most modern humans wear clothes that are only barely...
Benjamin Kessler's picture
Benjamin Kessler
The rise of the independent worker is arguably the biggest change to hit the global labor market in decades. Well more than 30 percent of the United States workforce reportedly lack “real jobs”...
Scot Larsen's picture
Scot Larsen
The Pareto principle, also known as the 80/20 rule, tells us that 20 percent of inputs are responsible for 80 percent of results. Even when it’s not an exact 80/20 split, the idea that a few...
Debashis Sarkar's picture
Debashis Sarkar
The cheating at Kobe Steel shook not just Japan but the entire manufacturing world. As Kobe Steel CEO Hiroya Kawasaki revealed, about 500 companies had received its falsely certified products,...