Operations Features

Jonathan O’Hare's picture
Jonathan O’Hare
Closed-loop manufacturing and the digital thread are new buzzwords being thrown around a lot these days, but do we understand their significance? In all manufacturing processes, there are three key...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
Imagine a hotel proposing that the housekeeper put a goldfish in your guest room in a basketball-sized bowl filled with colorful rocks.  All they ask is that you give it a name so you can have...
Nikolaus Correll's picture
Nikolaus Correll
America’s manufacturing heyday is gone, and so are millions of jobs, lost to modernization. Despite what Treasury Secretary Steven Mnuchin might think, the National Bureau of Economic Research and...
Ryan E. Day's picture
Ryan E. Day
I like my job in journalism. I get some interesting invitations from some interesting people. Last Friday my inbox greeted me with “The American Homebrewers Association (AHA) is throwing a rally in...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
The year: 1989. Florida Power & Light had just won the Deming Prize, Japan’s national quality award, and became the first overseas company to do so. There were a lot of high-flown speeches in...
Fred Schenkelberg's picture
Fred Schenkelberg
A conversation the other day involved how or why someone would use the mean of a set of data described by a Weibull distribution. The Weibull distribution is great at describing a dataset that...
Ryan E. Day's picture
Ryan E. Day
Sponsored Content For manufacturers, big parts pose big challenges. How does one measure parts that are in excess of 15 ft and also have complex geometry? Design and inspection are part and parcel...
Gleb Tsipursky's picture
Gleb Tsipursky
Let’s say you’re interviewing a new applicant for a job, and you feel something is off. You can’t quite put your finger on it, but you’re a bit uncomfortable with this person. She says all the...
Greg Cresswell's picture
Greg Cresswell
Occasionally, my colleagues and I will take a step back from the day-to-day and have a more philosophical discussion about the field of ergonomics. Recently, the question was raised, “In the plan-...
Jason Furness's picture
Jason Furness
In a previous column based on our recent book, Manufacturing Money (Amazon Digital, 2015), we explained how to maximize ROI. Here we describe some changes that business owners and managers can make...
Mark Whitworth's picture
Mark Whitworth
Supplier quality assurance (SQA) is the process that ensures a supplier reliably provides goods or services that satisfy the customer’s needs. This process is collaborative to make certain the...
Dawn Marie Bailey's picture
Dawn Marie Bailey
The message for audience members who attended the 29th Annual Quest for Excellence Conference held last week was, “Prepare for an inspiring journey.” This was the advice of keynote presenter Polly...
Lois Kelly's picture
Lois Kelly
It’s discouraging and frustrating to work tirelessly on solving what you think is an important issue and nothing happens. Despite brilliant thinking, smart teammates, and innovative solutions, the...
Bruce Hamilton's picture
Bruce Hamilton
I grew up in a small manufacturing company where nine different languages were spoken. English was the language of managers, office workers, and some of our production employees. Additionally,...
Harish Jose's picture
Harish Jose
In this article, I will be looking at entropy in the manufacturing world. Entropy is generally defined as a measure of disorder. This general definition can sometimes be inadequate. Let’s look at...
Olympus's picture
Olympus
Sponsored Content Restriction of Hazardous Substances (RoHS) regulations help protect the public from the toxicity and pollution associated with consumer products and electronics. Beyond public...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
As manufacturing becomes increasingly oblivious of where one country stops and another begins, the responsibilities of quality managers have extended beyond the safely measurable and into the...
Chad Kymal's picture
Chad Kymal
What is enterprise quality? Simply put, it is a system where there is one quality manual, and a core of common processes, work instructions, and forms and checklists for a multisite environment....
Ryan E. Day's picture
Ryan E. Day
Sponsored Content My wife and I purchased a new car this year. The employee handling the closing paperwork gave a compelling presentation concerning the extended warranty, which we also purchased....
Ruth P. Stevens's picture
Ruth P. Stevens
Everyone is looking to do more with less these days. When you compare the cost of postal mail—about a dollar a piece—to the cost of email —about a penny a piece—any B2B marketer is going to prefer...