Operations Article Features

Bryan Christiansen's picture
Bryan Christiansen
Root cause analysis is not a singular way to an answer. It is a conceptual framework for investigating the true reasons behind the events we observe. Many frameworks are available to execute RCA that...
Ryan E. Day's picture
Ryan E. Day
Just like its predecessors, this fourth industrial revolution (dubbed Industry 4.0 in 2011) is all about increasing productivity. Unlike the first three revolutions, today’s pivotal technologies hold...
Bruce Hamilton's picture
Bruce Hamilton
This time of year the abundant ads for junk removal and cheap storage units remind us that it’s time for spring cleaning, an annual pastime that has perhaps been bolstered by the need to unlock extra...
Ryan E. Day's picture
Ryan E. Day
Writing a press release is easy. Writing a great press release takes some thought. And great press releases can draw more potential customers into your sphere of influence. Fortunately, writing great...
Bryan Christiansen's picture
Bryan Christiansen
Root cause analysis (RCA) is the process of finding the basic underlying cause for an effect we observe or experience. In the context of failure analysis, RCA is used for finding the root cause of...
Knowledge at Wharton's picture
Knowledge at Wharton
Technology firms are the drivers of disruption across industries, but things will play out differently for automobiles, according to John Paul MacDuffie, Wharton management professor and director of...
Jim Benson's picture
Jim Benson
We want to grow as professionals. We want our products to be better, our know-how to be deeper, our impact to be known and recognized. This is impossible without continuous improvement. I have met...
Donald J. Wheeler's picture
Donald J. Wheeler
In my article, “Tightened 100% Inspection” (Quality Digest, March 29, 2021), we found that the excess costs associated with tightened specification limits are generally prohibitive. Here we...
Henrich Greve's picture
Henrich Greve
In March 2001, publishing executive Ann Godoff—then in her third year as president, publisher, and editor-in-chief of Random House Trade Publishing Group (RHTPG)—was the subject of a gushing profile...
Jim Benson's picture
Jim Benson
In lean there is mura, the waste of unevenness. It’s probably the most important, but also most overlooked, in the waste theater. For knowledge work, unevenness primarily interrupts flow. It’s when...
Harish Jose's picture
Harish Jose
Today I’m looking at the ideas inspired by mirror neurons. Mirror neurons are a class of neurons that activate when someone engages in an activity, or when they observe the same activity being...
Bob Holmes's picture
Bob Holmes
This story was originally published by Knowable Magazine. Most of us won’t soon forget that disconcerting moment last spring when grocery store shelves were suddenly bare where the flour, pasta, and...
Knowledge at Wharton's picture
Knowledge at Wharton
The future of work is hybrid. In the post-pandemic world, many companies will embrace the lessons learned from more than a year of telecommuting and not fully return to the office. Instead, Wharton...
Del Williams's picture
Del Williams
On conveyor systems in the food processing industry, some powdered and bulk solid materials such as grains, sugar, and creamer are ignition-sensitive in specific concentrations, particularly when...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Quality professionals no longer focus solely on product or service quality. Today, the quality function is involved in almost every aspect of a company, from customer interactions and compliance...
Mike Figliuolo's picture
Mike Figliuolo
A consistent and regularly scheduled prioritization process helps eliminate distractions and can focus your efforts on the most meaningful projects. Some processes are formal, while others are simply...
Eryn Brown's picture
Eryn Brown
This story was originally published by Knowable Magazine. Last spring, things looked grim for Dora Herrera. Revenues at her family’s 45-year-old restaurant business, Yuca’s, had plummeted within a...
Matt Fieldman's picture
Matt Fieldman
What is America Works, and why is it important to the future of American manufacturing? The American manufacturing industry is at a crossroads, facing growing competition from foreign countries...
Ryan E. Day's picture
Ryan E. Day
One of the technologies driving Industry 4.0 is artificial intelligence (AI), and AI is enabling massive change in manufacturing. It is also revolutionizing the smart manufacturing supply chain as...
Manfred Kets de Vries's picture
Manfred Kets de Vries
Serge faced a conundrum. One of his business partners was in a legal dispute with Serge’s father, Charlie, and asked for his help. Serge knew that his father was prone to suing everyone who crossed...