Operations Features

Eric Stoop's picture
Eric Stoop
In December 1998, NASA launched the Mars Climate Orbiter, a robotic space probe intended as the communications relay for the Mars Polar Lander. By September 1999, the spacecraft had disintegrated...
Jack Phillips's picture
Jack Phillips
According to W. Edwards Deming, “Every system is perfectly designed to achieve exactly the results it gets.” This applies to any quality initiative and any other activity, including learning and...
Ryan E. Day's picture
Ryan E. Day
You run a manufacturing business, so you know how it goes. The cost of doing business and manufacturing product never decreases; it always grows. Merely maintaining your revenue status quo will...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
One thing you can say about that critical commodity called steel: It gets around. Ancient ironware excavated in what is now Turkey has been dated to 1800 B.C. Some 1,200 years later, blacksmiths in...
Mary McAtee's picture
Mary McAtee
True to my profession as an engineer, I am a total geek at heart and proud of it. Spending time in automobile museums always fascinates me. It excites me to see a prescient innovator from the past...
Thomas Kochan's picture
Thomas Kochan
The technologies driving artificial intelligence (AI) are expanding exponentially, leading many technology experts and futurists to predict that machines will soon be doing many of the jobs that...
Austin Thomas's picture
Austin Thomas
Since commercially available 3D printers came out a few years ago, their capabilities have radically expanded. At first, they could only print little things out of plastic, but now people have...
Jim Benson's picture
Jim Benson
Focusing on our most important work (so that we can get it out the door and create value) is hard. It’s harder still when work suddenly picks up, is unfamiliar, or arrives with immediate deadlines...
Steven Brand's picture
Steven Brand
Quality management in manufacturing significantly contributes to a manufacturer's brand and bottom line. However, persistent challenges to quality management continue to trouble small and medium-...
GBMP's picture
GBMP
American Rheinmetall Systems (ARS) LLC, formerly Vingtech, is located in Biddeford, Maine. Established in January 2007, as part of a Norwegian company that had received a supplier contract for the...
Ryan E. Day's picture
Ryan E. Day
Sponsored Content Headquartered in the little Hamlet of Deming, Washington, Canyon Hydro builds hydroelectric systems producing anywhere from 10 kilowatts up to 25 megawatts. In business for more...
William Hang's picture
William Hang
It seems to happen to every company, big or small, newcomer or seasoned expert. You ship a product design off to a manufacturer, and something goes wrong on the manufacturer’s side. The problem...
Joe Bollard's picture
Joe Bollard
As of Sept. 14, 2018, ISO/TS 16949 certificates are longer valid, which means automotive suppliers must certify to the new version, IATF 16949. Transition audits are underway and will continue into...
Christopher Martin's picture
Christopher Martin
It’s said that the first five years of children’s lives are important to their future development and growth. Most of that is spent at home with parents and loved ones, before children are thrust...
Davis Balestracci's picture
Davis Balestracci
I have reached one of those life landmarks (receiving my Medicare card) and have been reflecting back... a lot. I will remain every bit as passionate about improvement and don’t think I will ever...
Steve McKee's picture
Steve McKee
Back in the day, when the battery died in my Datsun 210 hatchback, all I needed was a steep hill or a couple of friends willing to give me a push It’s a metaphor that comes back to me each time...
Kelly Graves's picture
Kelly Graves
In general, people hate confrontation and will do just about anything to distance themselves from it, but a manager owes it to her employees to overcome this fear and address problems directly and...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
A reputable B2B company recently received feedback indicating widespread customer concern it was not helping its customers remain on the cutting edge of their own industries. The company was so...
Mary Drotar's picture
Mary Drotar
A recent article in MIT Sloan Management Review, “Using Scenario Planning to Reshape Strategy,” indicated a resurgence of scenario planning that initially gained recognition during the 1960s and ’...
Olympus's picture
Olympus
Sponsored Content Coatings play an essential role in the product development cycle, whether for corrosion resistance, protection against moisture intrusion, or simply to beautify a product. Since...