Management Features

Kanoe Namahoe's picture
Kanoe Namahoe
‘Effective communication is more a journey than a destination,” says Gary Mills, co-founder and chief operations officer at Pinnacle Performance, a communications-skills training company in Chicago...
Ryan E. Day's picture
Ryan E. Day
Factory and industrial inspections are the backbones of robust quality assurance programs. Inspection is also an integral part of machine system installation and maintenance, as well as in-situ...
Mike Figliuolo's picture
Mike Figliuolo
Legislative and regulatory changes can cause massive upheaval for your strategic plan. Elections happen all the time. New rules and regulations are proposed, implemented, or repealed on a daily basis...
Jeff Dewar's picture
Jeff Dewar
‘There’s nothing we can do about it.” In a customer service situation, those words are equivalent to “buzz off” (or worse). Here’s what customer service managers, from healthcare to...
Mark Miller's picture
Mark Miller
Recently, General Electric—the last remaining member of the Dow Jones Industrial Average’s original 1896 index—was removed from the world’s most prestigious equity benchmark. News of the...
Quy Huy's picture
Quy Huy
Innovation is the No. 1 priority of today’s CEOs. They correctly perceive that the fast-turning treadmill of disruption topples organizations that stand still. The only sure-fire way to stay on top...
Steven Brand's picture
Steven Brand
While manufacturers have traditionally been hesitant to invest in their operations due to cost, a recent National Association of Manufacturers (NAM) survey of more than 500 manufacturers reveals that...
Harry Hertz's picture
Harry Hertz
I recently read a blog post by Mary Jo Asmus titled “Eight Unexpected Ways to Continue to Develop Yourself As a Leader.“ Some ways were more obvious (to me) than others, and I will quickly summarize...
AssurX's picture
AssurX
Proposed in 2012 and now in effect, the general data protection regulation (GDPR) is the newest landmark of data protection legislation. GDPR compliance legislation is designed to better...
John R. Stoker's picture
John R. Stoker
I have had the opportunity to coach a number of different leaders. Sometimes I’m asked to observe how a leader interacts with team members and then provide him with feedback about the effect of his...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Often in coaching, managers work on changing their behaviors. But there’s another area you need to pay attention to also—other’s perceptions of you. Otherwise you can end up in a situation where...
Marc Le Menestrel's picture
Marc Le Menestrel
Let’s say a store has been selling large snow shovels for $15. The morning after a major snowstorm, the store raises its price to $20. Is this acceptable? A large majority of business people in my...
Jeffrey Phillips's picture
Jeffrey Phillips
Ihave been thinking a lot lately about innovation and how we may have emphasized one component at the expense of another. Here I’m talking about something that should appear obvious—the focus of...
Nikon Metrology Inc.'s picture
Nikon Metrology Inc.
A recent interview with Tadashi Nakayama, Nikon’s corporate vice president, provides insight into the strategy of the firm’s Industrial Metrology Business Unit, of which he is deputy general manager...
Vijay Eswaran's picture
Vijay Eswaran
Leadership is not about telling people what to do. A true leader is one who knows how to serve. Servant leadership means different things to different people, but the philosophy closest to my...
Craig Knight's picture
Craig Knight
When I am too hot at work, I like to open a window, retrieve an ice lolly from the kitchen, and kick off my shoes. But for many people, this is not an option. Finding the right temperature can make a...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
The world of work shares a single basic transaction, used millions of times a day: translating vital information into human behavior. But operationalizing this formula is not that simple. Workplace...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
If asked whether you guard your company’s secrets, most of us would say, “Well, of course I do.” But I’m guessing that if you are a remote worker, or do any work while on the road, you are blithely...
Jane Stull's picture
Jane Stull
As companies seek to gain efficiencies in the workplace, provide choice for employees, and attract and retain talent, strategies involving agile working and free-address have gained traction. When...
Thomas R. Cutler's picture
Thomas R. Cutler
Although automation has been successful in replacing repetitive, simple tasks, the human workforce still plays a critical role in manufacturing. Even the most sophisticated and automated...