Management Features

Alexa Sussman's picture
Alexa Sussman
Sponsored Content There are so many processes that make up quality management. It’s easy to get overwhelmed by the choices or put focus on processes that aren’t essential. However, there are some...
Lolly Daskal's picture
Lolly Daskal
Have you ever worked with a boss who made everything so urgent that you never knew what was truly important? If so, you probably haven’t forgotten how frustrating it is to be unable to prioritize...
Steven Brand's picture
Steven Brand
Smart manufacturing trends in 2017 indicate that a radical transformation in the manufacturing sector is taking place. In a report by global market research firm BCC Research, the global market for...
Kelly Graves's picture
Kelly Graves
In my career as a business consultant, I’ve helped dozens of companies surface quality issues, develop managers as well as employees, build better trust and communication, transition ownership from...
Jorge A. Correa's picture
Jorge A. Correa
Sponsored Content To be competitive on both a national and a global level, organizations must adopt a forward-thinking approach in developing their management strategies. One of the foundations of...
Kevin Meyer's picture
Kevin Meyer
A mindful leader has awakened to his true meaning, purpose, and values. Hopefully, those values align with a strong sense of integrity, character, passion, and people-centered leadership. The...
Tim Lozier's picture
Tim Lozier
Enterprise software solutions have become commonplace, and in many organizations, quality management systems (QMS) are a strategic priority. This article will cover five things that you can...
Mike Richman's picture
Mike Richman
During last Friday’s episode of QDL, we examined the potential of quality thinking to improve outcomes for people’s health, manufacturing, and workplace efficiency. Let’s take a look: “World...
Ian Woodward's picture
Ian Woodward
High altitudes hold a special place in the history of human achievement. We remember Sir Edmund Hillary and Nepalese sherpa Tenzing Norgay as the first climbers to reach the summit of Mount Everest...
Mike Richman's picture
Mike Richman
Look around, and you’ll find several great quotes about the act of organizing and preparation. Five-star general and U.S. President Dwight D. Eisenhower said, “Plans are useless, but planning is...
Genevieve Shaker's picture
Genevieve Shaker
Has your boss ever asked you to donate to the United Way? Has a co-worker approached you about giving to the Red Cross? Does your employer encourage giving to nonprofits, or does it match your...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
We are fast approaching the time when companies realize and are ready to accept the astonishing power of empowering people, and the remarkable changes that can result. Yes, people as a...
Knowledge at Wharton's picture
Knowledge at Wharton
The mere mention of keeping up with overflowing email, constant meetings, and time-sucking conference calls makes many of us groan and roll our eyes. How did we all get so busy? A major culprit is...
Tonianne DeMaria's picture
Tonianne DeMaria
Lean says: Manage flow. Your brain says: My work isn’t linear. My day is filled with interruptions, and so I don’t have the “luxury” of flow. What’s at play here: functional fixedness. If there...
Jon Speer's picture
Jon Speer
What exactly is a risk-based quality management system (QMS)? This is a timely topic to get into. In 2016, ISO 13485—“Medical devices”—“Quality management systems” was updated, and one of the key...
Minter Dial's picture
Minter Dial
The onslaught of disruptive technologies has resulted in business and operating models being turned upside-down. This requires a shift in mindset. Invariably, change is difficult. We are all...
Annette Franz's picture
Annette Franz
When you think of the phrase “inside-out” relative to the customer experience, you probably cringe. This is not a phrase that customer experience professionals take lightly. “Inside-out” means...
Eric Stoop's picture
Eric Stoop
According to Harvard Business Review, less than half of employees say their organization exhibits a culture of quality. And while the benefits of a quality culture are huge—think hundreds of...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
It’s quite frustrating to be not heard when you speak up, and unfortunately, it’s more common than you might think. Speaking up in a group setting is one of the biggest challenges many people...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Nov. 17, 2017, episode of QDL looked at factories controlled by large-volume 3D metrology, the value (or not) of four-year degrees, and creepy Christmas. “Developing the Light-Controlled...