Management Features

Robert Gabsa's picture
Robert Gabsa
In today’s talent market, employees are consumers of the workplace: They are attracted, recruited, and wooed into making employment decisions, similar to how companies market products and services to...
Nick Castellina's picture
Nick Castellina
It is a great time to be a small business in manufacturing. Today’s digital disruption is about ideas, not major capital investments or facilities with sprawling footprints. Although it’s true that...
Guy Courtin's picture
Guy Courtin
The digital age is well underway, and that accounts for every aspect of business. A 2016 Boston Consulting Group (BCG) survey says that companies that digitally transform their supply chains will be...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Do you seesaw back and forth, trying to manage polarities in your life and find the right balance? There are a lot of seesaws you can get caught on: overcommitted—bored, trust too easily—...
Naphtali Hoff's picture
Naphtali Hoff
A story is told about a reporter who was interviewing a successful bank president. He wanted to know the secret of the man’s success. “Two words: right decisions,” the banker told him. “And how do...
Mike Richman's picture
Mike Richman
There’s a big problem for companies within industry these days: the inability to monitor statistical process control (SPC) in real time. This issue manifests itself in several ways, and its effects...
Ryan E. Day's picture
Ryan E. Day
Advanced Integration Technology (AIT) serves the world’s largest and most technologically advanced aerospace OEMs and tier one suppliers, including Boeing, Airbus, Lockheed Martin, Northrop Grumman,...
Jim Benson's picture
Jim Benson
Let’s take a second to emphasize who is important in the following quotes, all by W. Edwards Deming: “If you can’t describe what you are doing as a process, you don’t know what you are doing.” “A bad...
Dick Wooden's picture
Dick Wooden
Iran across the book, Successful Human Relations: Principles and practice in business, in the home, in government (Harpercollins, 1952) while browsing older books about relationship development...
Jim Benson's picture
Jim Benson
Human beings are good at placing roadblocks to success and building plans that can’t be followed. We tend to fall back on our “common sense” or “snap judgement” which often makes us feel like our...
Ira Chaleff's picture
Ira Chaleff
As a leader, which would you rather have from your people: dumb obedience or smart disobedience? Your answer is probably “neither.” You want smart obedience: people creatively solving...
Jeff Dewar's picture
Jeff Dewar
What a week. On April 30, 2018, there were top-level delegations from two disciplines: In Beijing the Chinese hosted a cabinet-level delegation of U.S. trade representatives; and in Seattle, the ASQ...
Ryan E. Day's picture
Ryan E. Day
With the threat of a trade war between China and the United States looming, business relations between Asia and the West have not been this hot a topic since the Japanese Economic Miracle that was...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products. Driven by the growing middle class,...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed,...
William A. Levinson's picture
William A. Levinson
A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis. This suggests...
Beatrice Weder di Mauro's picture
Beatrice Weder di Mauro
As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom. Today, it is...
Steve McKee's picture
Steve McKee
Hasbro recently reported a double-digit decline in revenue and a big internal overhaul. That followed Mattel’s news that it will be hiring its fourth CEO in as many years as it...
Tim Lozier's picture
Tim Lozier
Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents,...
Maria Guadalupe's picture
Maria Guadalupe
Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever...