Erika James
Patagonia, the sportswear brand, made headlines this summer when its founder and CEO, Yvon Chouinard, announced his intention to effectively give away the multibillion dollar business instead of...
Leeza Garber
In late spring 2022, the U.S. Securities and Exchange Commission (SEC) charged an elite investment adviser for “misstatements and omissions” about environmental, social, and governance (ESG)...
Jeff Dewar
This is the final installment of a five-part series.
We’ve considered two quality organizations. The first, ASQ, has been around since 1946. Founded by none other than W. Edwards Deming, Joseph M....
Gleb Tsipursky
BlackRock CEO Larry Fink claimed in a recent interview with Fox that “we have to get our employees back in the office.” According to him, doing so would result in “rising productivity that will...
Alex Waddell
Emergency medical workers, already at increased risk for burnout compared to other professions, continue to be challenged by the fallout of Covid-19.
Stretched to the breaking point by increased...
Jeff Dewar
This is the fourth installment of a five-part series.
As detailed in our third installment, ASQE is a new legal entity connected to the ASQ we all know and love. It’s a trade organization to which...
Quy Huy
In September 2022, Boeing agreed to pay $200 million for charges that it misled investors about two crashes of its 737 Max aircraft that killed 346 people. The penalty imposed by the U.S....
Matt Fieldman
Customer experience, or “CX,” is all the rage in marketing circles nationally. Customer experience refers to how a customer experiences your company at every point of their buying journey—from...
Gleb Tsipursky
Do bosses trust employees to be productive when working out of the office? Microsoft released a new study in which it found that 85 percent of leaders say the “shift to hybrid work has made it...
Dave Gilson
Like most of us, lawyers think they can be impartial when they rate other people’s work. “They say, ‘Who writes a brief doesn’t matter. A brief is a brief; it stands on its own merit,’” explains Lori...
Jeetu Patel
In recent years, pretty much every assumption about how, where, and when we work has been upended. But I believe we’re still at just the beginning of a revolution in hybrid work.
Today, there’s a...
Michael Okrent
Want a new car? You may have to wait as long as six months, depending on the model you order. Looking for a spicy condiment? Supplies of sriracha hot sauce have been running dangerously low. And if...
Mark Rosenthal
Once again I’m going through old files. Looking back at my notes from 2005, I believe I was thinking about nailing these points to a church door somewhere in the company. That actually isn’t a bad...
Adam Grant
Even before the pandemic, burnout was labeled as an epidemic. It’s the persistent work-related stress that’s exhausting and impairing. In the U.S., more than half of employees feel burned out at...
Jeff Dewar
In this third installment of our five-part series, we talk with Jim Templin, CEO of ASQE.
Yes, you read that right, ASQE. As in ASQ Excellence. It’s an entirely new legal entity connected at the hip...
Isaac Maw
Automation provides opportunities for new, more efficient workflows and better resource use in manufacturing. Despite a long history of fears concerning job losses brought on by automation, these...
Tom Taormina
It’s a conundrum that faces everyone who operates a manufacturing or service business: Most are unaware of the dire consequences of a defect reaching a customer until a process server hands them a...
Pat Toth
In an earlier article in this series, “Cybersecurity and Industry 4.0: What You Need to Know,” we discussed the four aspects of Industry 4.0: cyber-physical systems (CPS)/cobots, internet of things (...
Patrick Hardy
Responding to disasters is one of the most important activities that employees can be asked to grapple with. From natural disasters like hurricanes and earthquakes to technological situations such as...
Harry Hertz
In a recent blog of mine about CEO challenges and opportunities in 2022, the first opportunity listed was to determine how to make a difference.
As stated, employees, customers, and investors want...
