Management Features

Jack Dunigan's picture
Jack Dunigan
This is the next secret in our series, “The Secrets to Success You Don’t Know That You Already Know ” at The Practical Leader. Here we’re going to talk about Secret No. 4: Don’t Set Goals. You’ve...
Shawn Faircloth's picture
Shawn Faircloth
The cost of ineffective corrective action can be astronomical when you consider the monetary and reputational impact of delayed problem-solving. On a small scale, repeat problems—even minor errors—...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
On April 10, 2018, Facebook co-founder and CEO Mark Zuckerberg testified before Congress regarding the unauthorized sharing of 87 million Facebook users’ personal data, vacuumed up by data research...
Mike Figliuolo's picture
Mike Figliuolo
A few years ago, I was very lucky to be reminded of what it’s like to be a team member instead of being a team leader. It was fun, refreshing, and insightful. Too many times as leaders, we forget...
Martin J. Smith's picture
Martin J. Smith
If you want to make sure your new Whirlpool refrigerator really is meeting the efficiency standards of Energy Star compliance, as the manufacturer claims, is it better to test that claim by relying...
Frank Defesche's picture
Frank Defesche
Your company leadership team just issued a corporate goal (aka mandate) of reducing defects to fewer than five per million units made. This goal is coupled with a need to reduce manufacturing costs...
Mike Richman's picture
Mike Richman
During this past Friday’s episode of QDL, we presented two great interviews, both revolving around standards and certification, plus a piece about analytics, and a lively off-script about the...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
The six core questions you see below are a window to help us understand why we struggle at work. Why? Because the answers to them are missing! The remedy is to first notice that—to notice the...
Dan Jacob's picture
Dan Jacob
Developing profitable, timely, high-quality products is more important today than ever before. Visibility of in-use product performance has never been higher, while competitive pressures continue to...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
After my recent extended illness, I was surprisingly shocked to reemerge into organizational life in its broadest terms. Frequently, I engaged in the organizational lives of my students, my friends,...
Mike Richman's picture
Mike Richman
During this past Friday’s episode of Quality Digest Live, our weekly web TV show, QD editor in chief Dirk Dusharme and I covered stories about the gig economy and the skills gap and workforce...
Minitab Inc.'s picture
Minitab Inc.
Anticipating challenges is always a daunting task for continuous improvement professionals. Unforeseen inefficiencies in process or defects in product development can throw timelines and associated...
Naphtali Hoff's picture
Naphtali Hoff
It happens to all of us, and often at the most inopportune times. We know that we have work to do—a job to complete, a new project to launch, some loose ends to tie up—but we just feel stuck in place...
Chad Kymal's picture
Chad Kymal
ISO 45001 is the much-anticipated, first ISO-based international occupational health and safety (OH&S) standard. The International Organization for Standardization (ISO) has tried twice and...
David Baker's picture
David Baker
Project management is a misunderstood profession that has often been equated with herding cats. Much of this confusion comes from the fact that project management isn’t a single discipline, but...
Ryan Mandell's picture
Ryan Mandell
Analytics have now permeated into all levels of any company’s organizational hierarchy, creating exciting new opportunities but also some interesting challenges. Not all businesses are equipped...
Bonnie Stone's picture
Bonnie Stone
Dramatic cost savings. Lead time and inventory reductions. Improved transactional processes. Although lean has its roots in manufacturing, nearly every industry and type of organization around the...
Karl Kleinkauf's picture
Karl Kleinkauf
If you’ve been thinking about software as a service (SaaS) for your quality management system (QMS) and trying to justify the “why,” here’s a quick case supporting SaaS. Although not for everyone,...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In our March 30, 2018, episode of QDL, we discuss the gig economy, metrology training, and psychobabble (you know who I mean). “Are You (and Your Company) Ready for the Gig Economy?” More and...
Kyle Rose's picture
Kyle Rose
As I’m sure many of you know, the ISO 13485 standard for medical devices was updated in 2016, which means the time to transition your quality management system (QMS) is now. Most auditing...