Management Features

Leigh Turner's picture
Leigh Turner
Given the death, suffering, social disruption and economic devastation caused by Covid-19, there is an urgent need to quickly develop therapies to treat this disease and prevent the spread of the...
Tom Taormina's picture
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based...
Jason Chester's picture
Jason Chester
For many manufacturing quality professionals, the thought of updating their statistical process control (SPC) solution is like getting an extra birthday. Many quality experts know that modernizing...
Mariah Hauck's picture
Mariah Hauck
The latest Thomas Industrial Survey revealed the ongoing impacts of Covid-19 on North American manufacturing. Unsurprisingly, 89 percent of the 1,000+ North American manufacturers surveyed reported...
Sarah Simon's picture
Sarah Simon
Throughout my career, I’ve enjoyed the thrill of several transitions between parallel (related but different) professional camps. In each case, there was some level of misalignment between...
Thomas Hellwig's picture
Thomas Hellwig
The Covid-19 world is marked by a high degree of uncertainty and existential fear, a dearth of social interaction, the convergence of professional and personal space, a lack of physical activity, and...
Jeff Dewar's picture
Jeff Dewar
‘We shouldn’t be calling some jobs essential.” That line got me into a lot of trouble the other day when chatting with friends about how the term “essential worker” degrades the stature of all the “...
Paul Laughlin's picture
Paul Laughlin
One of the most practical data visualization books for my clients is Storytelling With Data (Wiley, 2015). So, this is a longer-than-usual book review of this modern classic. I say that because it...
Dawn Bailey's picture
Dawn Bailey
In this article series, we explain some of the successful strategies and programs shared by Baldrige Award recipients to highlight categories of the Baldrige Criteria ...
Maria Watson's picture
Maria Watson
The U.S. government has committed hundreds of billions of dollars to help small businesses weather the coronavirus pandemic. But early reports suggested larger companies were gobbling up much of the...
Davis Balestracci's picture
Davis Balestracci
What is the Vasa? It was a Swedish warship built in 1628. It was supposed to be the grandest, largest, and most powerful warship of its time. King Gustavus Adolphus himself took a keen personal...
Dave Cook's picture
Dave Cook
We are experiencing the biggest remote-work experiment in history—but many are beginning to imagine life after lockdown. Amid unprecedented global job losses, concerns about transport infrastructure...
Raghu Kalé's picture
Raghu Kalé
The mental makeup of the human mind is an enigma. Understanding reality has a bearing in comprehension. As a communications professional, I have grappled with what provokes audiences into believing a...
Ryan E. Day's picture
Ryan E. Day
The Covid-19 pandemic is disrupting business across the globe, and supply chains are being stressed to their limits by sudden and drastic increases in online commerce. As organizations strive to...
Steve McKee's picture
Steve McKee
The Philippine Department of Transportation got into a bit of a fix recently for publicly thanking the coronavirus. In an attempt to “provide an enlightening and awakening narrative” that might cause...
Hari Abburi's picture
Hari Abburi
If there’s one thing the global business community is learning from the Covid-19 pandemic, it’s the outright imperative for companies to be agile “from top to bottom.” This lesson continues to...
Carrie Van Daele's picture
Carrie Van Daele
Crossing the street or stepping backward when you encounter another person has already become a habit, as has a routine elbow bump, instead of a handshake. And that is definitely what is needed...
Corey Brown's picture
Corey Brown
Many industrial businesses have heard of the dangers of relying on tribal knowledge. But what exactly does tribal knowledge mean? How does tribal knowledge impact an organization? How do you capture...
Gleb Tsipursky's picture
Gleb Tsipursky
So many companies are shifting their employees to working from home to address the Covid-19 coronavirus pandemic. Yet they’re not considering the potential quality disasters that can occur as a...
Jason Chester's picture
Jason Chester
During the last several decades, many forward-thinking manufacturers have adopted factory automation for all that it promises—greater efficiency, consistency, productivity, and cost savings. In fact...