All Features
Susan Robertson
Every year, Amy B., a buyer for a large retail chain store, hosts an Easter egg decorating team-building party where she and a bunch of her suppliers spend an entire afternoon coloring and bedazzling boiled eggs. None of them bring kids—they do this for the sheer pleasure of out of the office…
Donald J. Wheeler
The Man of La Mancha never got to the unreachable goal—and if you’re being judged by overall equipment effectiveness (OEE), then your manager may also be dreaming an impossible dream. This column will look at problems associated with the use of OEE values.
OEE is a value often used in lean…
Harry Hertz
My story begins with Hurricane Milton, one of two tragic hurricanes to hit the west coast of Florida last year. Milton went right over Sarasota, where I live part of the year. It was a devastating storm; tree and plant debris still remain on the sides of many roads. Big root balls are still upended…
Ben Eidlisz
A safe work environment will foster productivity, reduce hazards, and enhance overall work morale. Keeping your team and assets safe requires implementing the right policies, medical necessities, vigilant oversight, ongoing assessments, and proper training.
As the COO of DUSAW, making smart locks…
Gleb Tsipursky
New research provides a compelling analysis of the repercussions of return-to-office (RTO) policies on employee turnover, hiring, and the overall talent pool within major corporations. Using data from more than 3 million LinkedIn profiles, Mark Ma, at the University of Pittsburgh, along with other…
Nick Haase
PharmaNZ is a family-owned nutraceutical company that manufactures health supplements for the world’s leading brands. The company produces more than 250 tonnes of powder-blend products, 10 million tablets, and 70 million hard-shell capsules annually for clients worldwide. The company, founded by…
Adam Grabowski
Cash is king for manufacturers, from the owner down to the machine operators. If you visit any manufacturer, you’ll see that most have a keen eye on how everything is being used. Machines are generally only running if they are making parts; employees are typically only working if orders are coming…
Megan King
When first responders need to rescue people from an earthquake-ravaged home, they need real-time information. If law enforcement officers are looking for a shooter in a crowded building, they must learn everything they can about the scene.
Emergency responders need to know where people are and…
Jones Loflin
I had just finished a keynote presentation and was at the book table set up by the client. Participants were invited to pick up one or more of my books, and the company would pay for them.
One excited audience member quickly made their way to the table and was perusing their possible choices. They…
Eric Linxwiler
Quality management has evolved far beyond traditional checklists and periodic inspections. For complex supply chains, quality is no longer a static endpoint. It’s a dynamic real-time process deeply interwoven with collaboration, transparency, and data-driven decision-making. As supply chains grow…
Gleb Tsipursky
You open your email and your stress level spikes: It’s another request titled “Can I work from home tomorrow?” It’s one of several you received in the last month—a relentless march of requests for remote work that ask for one-off exceptions to your policy.
So, what’s the deal? This constant…
Yushiro Kato
Artificial intelligence (AI) is gaining momentum across a vast array of fields. Nearly everyone has tried or actively uses a form of AI, whether for personal or professional purposes. Many are finding benefits of the technology in industries that use large amounts of data that must be analyzed,…
Mike Figliuolo
You are the only one who can protect your time and your interests. You have to establish the “line” you’re not willing to cross or allow others to cross. Whether it’s the number of hours you work, the work you do (and the work others do), or the physical layout of your workspace, there are things…
Donald J. Wheeler
In last month’s article, “ANOVA and the Process Behavior Chart,” we saw how both techniques use the same basic comparison to answer completely different questions. Here, we’ll look at a case history where both techniques were used.
A physical property of a mass-produced item was important to its…
John Tschohl
What are the elements of a successful team? In a nutshell—whether it’s an athletic team, a dance team, or a business team—the critical elements are people who are knowledgeable, dedicated, productive, work well with others, and constantly seek to improve their skills.
But hiring and firing are…
Adam Grant, Michael Platt, Jonah Berger, Jerry Wind
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly impact your success and the engagement and…
Matt Tweedy
In global manufacturing, two key goals—intertwined yet distinct—heavily dominate the industry’s agenda: addressing the growing demand for environmentally sustainable practices, and optimizing operational efficiency. With these priorities in mind, companies are seeking multifaceted solutions that…
Alfredo Romero
Many marketing professionals are drawn to their field because they consider themselves more right-brained (creative) than left-brained (analytical). It’s true that success in marketing often requires imagination, creativity, and an emotional appeal to the target audience. In fact, many college…
Steven Garner
In the ever-changing landscape of business management, the concept of quality has undergone significant transformations. What began as a focus on maintaining standards such as ISO 9001 and AS9100 is evolving into a more holistic approach encompassing organizational excellence. Tom Taormina’s book…
Theodore Kinni
There’s an old saw—cribbed from Plato and popularized by Douglas Adams—that those most interested in leading others are least suited to the task. That’s not entirely accurate, yet new research has found a grain of truth in this idea: Many leaders have plenty of ambition to lead, but that’s no…
Wayne Labs
A September 2024 Gallup poll revealed that nearly 30% of U.S. adults have little to no confidence in the safety of U.S. foods at the grocery store. Considering recent recalls, is it any wonder? What good is a quality control program if it doesn’t include food safety?
Boar’s Head’s Jarratt,…
Gleb Tsipursky
The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including performance evaluations. Research has shown the benefits of moving away from large-scale quarterly or annual performance reviews. Instead, successful organizations favor…
Cindy Mielke
Businesses today have more options than ever before regarding where and how they recruit new talent. Thanks to new technologies and a general shift in working cultures, organizations can now access a much wider talent pool when hiring full-time remote employees.
However, with this added hiring…
Derek Deasy, Enoch Li
Having a coach these days is almost a given, an essential part of any senior executive’s career portfolio. But while some leaders swear by their coaches, others just can’t seem to find the “right one.” What causes these wildly different experiences?
While there are multiple approaches and…
Angie Basiouny
Wharton management professor Peter Cappelli is routinely asked to predict the future of work. His expert answer is always the same: “The future looks like the past.”
He’s not trying to be cryptic. It’s just that the big changes ushered in by the pandemic five years ago are still unfolding—remote…
