Management Features

BSI's picture
BSI
Organizations worldwide recognize the need to provide a safe and healthy working environment, reduce the likelihood of accidents, and demonstrate they are actively managing risks. ISO 45001 will...
Christopher Martin's picture
Christopher Martin
A couple months back I stopped at a local fast-food place for a quick kid’s meal (not for me) after picking up one of my little ones from school. Inside, we were greeted by an employee in an...
Evan McLaughlin's picture
Evan McLaughlin
As the vice president of quality for a $1.5 billion-dollar industrial corporation, Hermann Miskelly is responsible for leading its continuous improvement effort. Now in his 10th year of a lean Six...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In our April 27, 2018, episode of QDL, we looked at the Global Brain and whether leaders really care about their employees. “Why Tech Innovation Isn't the Answer Everyone Thinks It Is” Is...
Harry Hertz's picture
Harry Hertz
The greatest challenge I have each year when I return from the Baldrige Program’s annual Quest for Excellence Conference is prioritizing the most important messages for me and my organization,...
Ruth P. Stevens's picture
Ruth P. Stevens
In business-to-business (B2B) direct marketing, I’m often asked about what kind of response rates to expect about the most productive media channels, the best lists, the best time to conduct a...
Olympus's picture
Olympus
Modern 3D laser confocal scanning microscopes can resolve fine surface-topography detail as minute as a few nanometers, quickly and easily. It is the solution that advanced manufacturing industries...
Jon Speer's picture
Jon Speer
“I wish there was a way for the FDA to give me a heads-up about my stuff, prior to submission….” That sentiment was really the basis behind the U.S. Food and Drug Administration’s (FDA) presubmission...
Jake Herway's picture
Jake Herway
Every employer wants employees who feel like they belong at their organization, because those employees are able to give their best every day. They feel empowered to go all out, take risks, and be...
Ryan E. Day's picture
Ryan E. Day
So, the Quality Digest team is considering a transition to working remotely for the most part. I and two other associates already do. In part one of this series, I outlined my ad-hoc attempt at...
Hilke Plassmann's picture
Hilke Plassmann
The rise of neuromarketing has already begun to provide companies and researchers with greater insight into consumer behavior than consumers themselves are capable of giving. Neuromarketing tools...
Eric Stoop's picture
Eric Stoop
Roughly 7 in 10 manufacturers have implemented lean manufacturing principles in their organizations, with 5S, Six Sigma, and kaizen representing the most popular strategies today. One tool...
Larry Emond's picture
Larry Emond
The number of publicly listed U.S. companies traded on U.S. exchanges has been cut almost in half during the past 20 years—from about 7,300 to 3,700—which goes to show that mergers and...
W. Chan Kim's picture
W. Chan Kim
The climb in the United States stock market during the last year has been greeted warmly by many, investors especially. This does not, however, take away the day-to-day challenges most businesses...
Annette Franz's picture
Annette Franz
I had another column in the hopper, but when this article came across my desk, followed by a phone conversation with Bob Chapman, I knew I needed to write something different, something that is top...
Sal Lucido's picture
Sal Lucido
Policies and procedures tell your employees, partners, vendors, and customers how your system operates. With changing regulations and expectations, a static library is not enough. Policies are...
Steven Brand's picture
Steven Brand
By 2025, nearly 25 percent of the U.S. population is expected to be 60 years of age or older. With this demographic preparing to exit the workforce and enter retirement, what can be done to...
Bruce Bolger's picture
Bruce Bolger
Grace Swanson, vice president of human capital at Accumold, a leading micro-molding plastics injection company located just outside Des Moines, Iowa, knows the field of standards well. Her company...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In our April 13, 2018, episode of QDL, we talked about anti-hacker robots, data privacy, and new product introduction. “HoneyBot Lures in Digital Troublemakers” MIT nerds come up with a tasty target...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Too much of a good thing brings out its downside. Ever had too much team time? It makes you long for a solo vacation on a desert island. One of the best portrayals of “too much of a good thing”...