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Quality Digest
(TempGenius: Landover, MD) -- Maintaining optimal environmental conditions is critical for laboratories, hospitals, and research facilities. TempGenius, a trusted provider of temperature monitoring solutions, offers advanced lab temperature monitor systems designed to deliver real-time data, reduce…
Donald J. Wheeler
For many hundreds of years, “If it ain’t broke, don’t fix it” has summarized the predominant approach to process operation. From the physician’s admonition to do no harm, to the slightly more positive aphorism that the squeaky wheel gets the grease, there is a common theme of differentiating…
Mike Figliuolo
There’s an old army saying, “No plan survives first contact with the enemy.”
I’m sure some Navy or Marine guy out there will attribute this comment to their branch of service, but to be clear, it came from the Army.
Actually, the original of this paraphrased quote is widely attributed to Prussian…
Bruce Hamilton
Last year, after many years of physical therapy, cortisone shots, and experimental treatments to prop up my failing knees, I decided to go bionic and get full knee replacements. Holding out hope for more than a decade that emerging cell-therapy technology would offer breakthrough cartilage…
Justin Sirotin
In the early 2000s, at my former company, my team was tasked with creating educational products for a major national educational toy brand. We developed an impressive line of learning tools—forensic kits, microscopes, telescopes—designed to engage curious young minds. After securing coveted shelf…
Akhilesh Gulati
In today’s competitive manufacturing landscape, resilience is the new quality. And one of the most powerful lessons in resilience doesn’t come from a factory—it comes from an art form.
In the Japanese tradition of kintsugi, a broken ceramic bowl is not discarded or disguised. It’s repaired—…
Creaform
Ålö Agricultural Machinery (Ningbo) Co. Ltd., a wholly owned subsidiary of Ålö, is a leading manufacturer of loaders and implements for agricultural tractors.
With production facilities in four countries, and customers in more than 50, Ålö holds approximately 30% of the world market for tractor…
Wilhelm Klein
In 2025, sustainability is no longer optional—it’s a strategic imperative. Manufacturers, responsible for nearly 40% of global material waste, face rising demands to reduce emissions, cut waste, improve product consistency, and enhance efficiency.
Artificial intelligence (AI) is central to this…
Kate Zabriskie
You know that friend who’s always there when you’re in need? The one who shows up on time, follows through on promises, and genuinely cares about what’s going on in your life? That’s exactly what your business needs to be for your customers.
Sure, those splashy marketing campaigns and point-…
Cornelia C. Walther
Artificial intelligence’s relentless march has sparked excitement and apprehension across the business landscape. Although early narratives often pitted human intellect against the burgeoning capabilities of machines, a more nuanced and powerful reality is emerging: the era of hybrid intelligence.…
Mike Figliuolo
You can’t get big without thinking big right from the start. As an entrepreneur starting a business, it’s easy to see yourself as “the little guy.” If you do, you’ll forever stay the little guy.
Too many times I’ve seen entrepreneurs name their companies after themselves (e.g., Tom Jones, LLC).…
Matt McFarlane
One of the key findings in Greenlight Guru’s 2025 Medical Device Industry Report was that economic uncertainty is playing a large role in the decisions medical device companies make this year.
The report surveyed more than 500 medical device professionals across quality, regulatory, product…
Jones Loflin
In a professional kitchen, no chef prepares a steak, a cake, and a casserole simultaneously with all the ingredients scattered across the counter. There’s a method: one recipe at a time, with only the ingredients needed for that specific dish.
The same principle applies to how we work, especially…
Bruce Hamilton
A few months ago I visited a potential customer, a high-tech startup, which like many Boston-area tech companies is developing astounding products that would have been considered science fiction only 10 years ago. The parking lot was half full at 8 a.m., but the entrance was locked to visitors, and…
Chris Chuang
As a technology leader, I must admit that making the right investment in new innovations has its challenges. It’s easy to get caught up in the grandiose potential solutions offer, become overwhelmed by the setup, and struggle with employee adoption.
For the last decade, I’ve worked with human-…
Stephanie Ojeda
Every day, quality leaders face a variety of production and process issues. Although some problems are easy to fix, others require deeper investigation, such as using a 5 Whys analysis or fishbone diagram. But then there are the stubborn, recurring issues that can lead to quality issues, increased…
William A. Levinson
The Chinese character for crisis means “danger” and “opportunity,” and tariffs have created a supply chain crisis throughout the United States. Paul Roberts of the Seattle Times reports that fewer ships are arriving in Seattle: “Fewer ships coming into the U.S. means companies can’t get components…
Akhilesh Gulati
When we step into a complex organization—whether in manufacturing, healthcare, or finance—we often find ourselves navigating a sea of competing truths. Everyone seems certain they see the problem clearly. Yet somehow, solving it feels harder than it should.
Why?
Often, it’s not the facts that…
ISO
Occupational health and safety (OHS) is often brushed aside as a checkbox exercise—something assigned to compliance officers or forgotten in day-to-day operations. But this mindset comes at a cost. Every year, millions of people suffer injuries, illnesses, or worse, simply because their workplace…
Harry Hertz
A little enjoyment is always important. I recently read a blog post titled 15 Facts That Will Make You Laugh.
A few of those facts were:• There is a Welsh town with a 58-letter name:Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch.• You used to be able to send children by mail in the U.S…
Troy Harrison
Salespeople are getting older. Buyers are getting younger. You have a disconnect.
In raw terms, the average age of a professional business-to-business (B2B) salesperson in the United States is 47.1 years old. Fifteen years ago that number was 42. So, the sales profession is graying. Meanwhile, the…
Mike Figliuolo
We humans love to complicate things. The more crap we hang off of a product, the better we think it is. The more engineering that goes into it, the more we can sell, right?
Wrong.
Simplicity wins. Every time. (iPod, anyone?)
As an entrepreneur, I get to hang out with other entrepreneurs (and we…
Colin Strachan
Most industrial leaders strive to be more proactive and data-driven. But getting there can feel overwhelming, especially if your teams spend much of the day firefighting.
Maintenance maturity depends on the quality of your data, how effectively you use them, and the processes and culture that…
Donald J. Wheeler
Define, measure, analyze, improve, control, goes the mantra used to carry out improvement projects in many companies. In various books, these steps get slightly different interpretations. But the overall outline is still characterized by DMAIC. This article will show a proven way to simplify and…
Harry Hertz
In an earlier blog, I introduced you to Arnie Weimerskirch, a former vice president of corporate quality at Honeywell and the former chair of the Baldrige Judges Panel. I recently had lunch with him and learned how he got involved with the Baldrige Program and how it influenced his career. I think…
