Craig Ross
It was painful to watch. The client I was providing coaching to was trying to lead a cross-functional meeting. She wasn’t having much success, and her experience isn’t that unusual. In similar...
Taran March @ Quality Digest
The rutted road to Quality Digest’s office is a pretty good example of highway health across the country. Running to the city’s shuttered airport, it’s riddled with potholes and cracks that flourish...
Benjamin Kessler
The rise of the independent worker is arguably the biggest change to hit the global labor market in decades. Well more than 30 percent of the United States workforce reportedly lack “real jobs”...
Scot Larsen
The Pareto principle, also known as the 80/20 rule, tells us that 20 percent of inputs are responsible for 80 percent of results. Even when it’s not an exact 80/20 split, the idea that a few...
Manfred Kets de Vries
I find myself increasingly intimidated by people in the executive coaching world. They give me a sense of unease about my own abilities. Many in the profession claim to be able “to unlock clients’...
Mike Richman
QDL always strives to bring you a look at the people and stories making the news in the world of quality. We succeeded admirably on the “people” side of things this week and threw in a fun story...
Debashis Sarkar
The cheating at Kobe Steel shook not just Japan but the entire manufacturing world. As Kobe Steel CEO Hiroya Kawasaki revealed, about 500 companies had received its falsely certified products,...
James Tehrani
People get overly tired. People get distracted; they get stressed and make poor decisions. People multitask when they shouldn’t. People lack training at times.
Our brains and bodies are machines...
Ryan E. Day
Before transitioning to journalism, I worked in manufacturing, production, and high-volume auto repair for decades. When I finally swapped my blue collar for white, I figured my old body would...
Manfred Kets de Vries
According to the most recent report of the Economic Policy Institute, the average CEO-to-worker pay ratio in the United States has gone down from 286 to 1 (in 2015) to 271 to 1 (in 2016). This...
AssurX
When a change management system is designed effectively, it defines how strategies, procedures, and technologies will be applied to address changes in the business environment.
Implementing a...
Ryan E. Day
In part one of this article, we explored how Woodland Trade Co. (WTC) leveraged high-accuracy portable CMMs to help land tight-tolerance aerospace contracts, and even earn Boeing’s Supplier of the...
Knowledge at Wharton
Instead of the internet of things (IoT), perhaps we should call it the “data of things” or the “internet of data?” IoT will generate a staggering 400 zettabytes (or 400 trillion gigabytes) of data...
Kari Miller
Industry 4.0, also known as smart factory 4.0, is labeled as the fourth industrial revolution, yet many don’t understand it or how it will affect the things they do; quality management is no...
Dirk Dusharme @ Quality Digest
In our March 16, 2018, episode of QDL, we looked at universal basic income, management status quo, ISO 10018, and how a community college is teaching cutting-edge metrology skills.
“Public Split on...
Mike Richman
What is the primary element required by an organization—or an individual—when they begin to seek improved outcomes? It’s not dedication, or desire, or knowledge, or even skill. Rather, it’s...
Marlene Chism
One of the most valuable tools leaders have for driving results and improving performance is conversation. Your conversation can either grow your business or slow your business.
This article...
Innovating Service With Chip Bell
The coolest birthday present I ever received was a gift from my wife a number of years ago; it was a white 1962 Mercedes-Benz 220 sedan reasonably well-restored. But the classy antique car, with...
Bob Hunt
Much has been written about the benefits of identifying and leveraging an organization’s core competencies to gain competitive advantage. But are organizations putting this concept into practice,...
Stanislav Shekshnia
In our previous article, we discussed the mindset of athletic leaders, specifically their improbable combination of mental toughness and adaptability. Now let’s look at what they do.
We have...
