Ray Hein
The manufacturing industry is at a make-or-break point. An underqualified workforce coupled with a disruptive pandemic has made it difficult for companies to attract top talent. Manufacturers are...
Gleb Tsipursky
‘I would bet 10 percent or more of our remote staff, especially programmers, are working two remote jobs! We need to stop this before it escalates and get everyone back to the office.”
Thus spoke...
Erika James
Crises are leadership litmus tests—make-or-break challenges, such as the Covid-19 pandemic—that are often unique and random, appearing out of nowhere with no clear road map. Many of those who prevail...
Grace Stinson
Women have always been and continue to be a fundamental cog in the constantly grinding wheels of capitalism. But Bloomberg’s recent report on gender equality in the workplace shows there are still...
ISO
The world of work connects employers, workers, governments, and regulators, but it has fundamentally changed since 2019. The upheaval caused by the pandemic, energy crisis, war, and the green...
Aaron Krol
As plastic pollution continues to mount, with growing risks to ecosystems and wildlife, manufacturers are beginning to make ambitious commitments to keep new plastics out of the environment. A...
Kate Zabriskie
‘They’re hit or miss: Sometimes the service is marvelous. Other times it’s simply meh. I’m afraid to recommend the place because I can’t trust them to deliver.”
“Maybe I’m just boring, but I don’t...
Meredith Persily
Having good relationships with colleagues is key to building a rewarding and effective work experience. Employees who are engaged with their co-workers, such as reporting “a best friend at work” in...
Michael Platt
It’s a perfect storm. Just as senior leaders have become overwhelmed with demands and crises too numerous and powerful for any one person, a new study from Korn Ferry and Harvard finds that the...
Greg Kihlström
Customer loyalty and lifetime value are highly prized in today’s competitive environment. Smart businesses know that a major point of competitive advantage (or failure) can be the type of customer...
Angie Basiouny
Managers who want to keep employees from quitting should consider reordering work tasks, according to a new paper co-authored by Wharton management professor Maurice Schweitzer.
In the largest field...
Tom Taormina
The quality profession has been evolving since the Industrial Revolution. I’ve lived part of this journey since the 1970s and have experienced its effect. ASQ and other organizations have continually...
When MasterControl hosted the Masters Summit 2022 in Salt Lake City, Quality Digest CEO Jeff Dewar was one of the panelists. That gave him a chance to catch up with Jon Beckstrand, CEO of...
Matt Zajechowski
We spend about one-third of our waking hours at work. That’s often more time than we spend asleep or hanging out with our family and friends. It’s no wonder then that workplaces develop their own...
Etienne Nichols
In a highly regulated industry like medical technology, manufacturing processes must undergo either process verification or process validation to ensure they’re consistently producing the correct...
Phanish Puranam
Knowledge-intensive work is quite different from the physical manufacturing work that birthed the corporate hierarchies widely prevalent today. Consider the incompetent Pointy-Haired Boss in the...
Gleb Tsipursky
Shortly before the layoffs at Salesforce, Marc Benioff, co-founder and co-CEO of Salesforce, sent a companywide Slack message complaining about the low productivity of recent hires made during the...
Julie Davis
If you feel like there are fewer workers to be found these days, rest assured—you are correct. A decrease in the rate of births, declining since the 1970s, coupled with decreasing labor market...
Mike Figliuolo
You put a lot of time and energy into leading slackers, but you don’t get anything back in terms of results. Your job as a leader is to figure out what will motivate them to perform.
Slackers are in...
Matt Fieldman
As 2022 came to a close, I was as amazed as I am every year by all the “___ of the Year” lists. It seems like every media outlet creates its own list of the year’s 10 best books, and then there’s the...
