Management Features

Hilke Plassmann's picture
Hilke Plassmann
The rise of neuromarketing has already begun to provide companies and researchers with greater insight into consumer behavior than consumers themselves are capable of giving. Neuromarketing tools...
Eric Stoop's picture
Eric Stoop
Roughly 7 in 10 manufacturers have implemented lean manufacturing principles in their organizations, with 5S, Six Sigma, and kaizen representing the most popular strategies today. One tool...
Larry Emond's picture
Larry Emond
The number of publicly listed U.S. companies traded on U.S. exchanges has been cut almost in half during the past 20 years—from about 7,300 to 3,700—which goes to show that mergers and...
W. Chan Kim's picture
W. Chan Kim
The climb in the United States stock market during the last year has been greeted warmly by many, investors especially. This does not, however, take away the day-to-day challenges most businesses...
Annette Franz's picture
Annette Franz
I had another column in the hopper, but when this article came across my desk, followed by a phone conversation with Bob Chapman, I knew I needed to write something different, something that is top...
Sal Lucido's picture
Sal Lucido
Policies and procedures tell your employees, partners, vendors, and customers how your system operates. With changing regulations and expectations, a static library is not enough. Policies are...
Steven Brand's picture
Steven Brand
By 2025, nearly 25 percent of the U.S. population is expected to be 60 years of age or older. With this demographic preparing to exit the workforce and enter retirement, what can be done to...
Bruce Bolger's picture
Bruce Bolger
Grace Swanson, vice president of human capital at Accumold, a leading micro-molding plastics injection company located just outside Des Moines, Iowa, knows the field of standards well. Her company...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In our April 13, 2018, episode of QDL, we talked about anti-hacker robots, data privacy, and new product introduction. “HoneyBot Lures in Digital Troublemakers” MIT nerds come up with a tasty target...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Too much of a good thing brings out its downside. Ever had too much team time? It makes you long for a solo vacation on a desert island. One of the best portrayals of “too much of a good thing” was...
Marin Hedin's picture
Marin Hedin
Limiting first-year medical residents to 16-hour work shifts, compared to “flexing” them to allow for some longer shifts, generally makes residents more satisfied with their training and work-life...
Ryan E. Day's picture
Ryan E. Day
Invented in 1987 and commercially available since 1991, laser trackers have long been a mainstay of the aerospace industry. Automotive manufacturers have also adopted laser trackers for quality...
Jack Dunigan's picture
Jack Dunigan
This is the next secret in our series, “The Secrets to Success You Don’t Know That You Already Know ” at The Practical Leader. Here we’re going to talk about Secret No. 4: Don’t Set Goals. You’ve...
Shawn Faircloth's picture
Shawn Faircloth
The cost of ineffective corrective action can be astronomical when you consider the monetary and reputational impact of delayed problem-solving. On a small scale, repeat problems—even minor errors—...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
On April 10, 2018, Facebook co-founder and CEO Mark Zuckerberg testified before Congress regarding the unauthorized sharing of 87 million Facebook users’ personal data, vacuumed up by data research...
Mike Figliuolo's picture
Mike Figliuolo
A few years ago, I was very lucky to be reminded of what it’s like to be a team member instead of being a team leader. It was fun, refreshing, and insightful. Too many times as leaders, we forget...
Martin J. Smith's picture
Martin J. Smith
If you want to make sure your new Whirlpool refrigerator really is meeting the efficiency standards of Energy Star compliance, as the manufacturer claims, is it better to test that claim by relying...
Frank Defesche's picture
Frank Defesche
Your company leadership team just issued a corporate goal (aka mandate) of reducing defects to fewer than five per million units made. This goal is coupled with a need to reduce manufacturing costs...
Mike Richman's picture
Mike Richman
During this past Friday’s episode of QDL, we presented two great interviews, both revolving around standards and certification, plus a piece about analytics, and a lively off-script about the...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
The six core questions you see below are a window to help us understand why we struggle at work. Why? Because the answers to them are missing! The remedy is to first notice that—to notice the...