Management Features

Gary Marchionini's picture
Gary Marchionini
As millions of people came online iduring the late 1990s, they needed help figuring out what each web page was about, and how to find what they were looking for. Web indexes and search engines sprang...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
In the foreword of Mark Graban’s book, Measures of Success: React Less, Lead Better, Improve More (Constancy Inc., 2018), renowned statistician, Donald J. Wheeler, writes about Graban: “He has...
Rip Stauffer's picture
Rip Stauffer
I must admit, right up front, that this is not a totally unbiased review. I first became aware of Davis Balestracci in 1998, when I received the American Society for Quality (ASQ) Statistics Division...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
We’re almost done with another great IMTS, and we had a ball seeing old friends and meeting new ones while bringing you all the action right here on QDL. In this, our final episode from Chicago, we...
Knowledge at Wharton's picture
Knowledge at Wharton
‘How is it that in the middle of a relatively small town of about 125,000 people in Minnesota, you’ve got the No. 1-rated healthcare system probably in the world?” The question was put to Jeffrey...
Mike Richman's picture
Mike Richman
With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week. (I like to refer to it as “Manufactureville.”) Here’s what we covered during our second show of the week, from...
Jack Dunigan's picture
Jack Dunigan
Do you know the one thing you can do to light the fire of motivation, energy, creativity, and self-propelled action in your employees? The discovery of gold in Northern California lit off a tidal...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
We arrived in Chicago over the weekend to luxuriously appointed accommodations and much fanfare (that’s how it is when you’re the cast and crew of the No. 1 talk show in the quality industry). In our...
Bill Bellows's picture
Bill Bellows
In February 1990, W. Edwards Deming traveled to Western Connecticut State University (WCSU) in Danbury, Connecticut, to deliver three lectures: an afternoon session with students, immediately...
Mike Richman's picture
Mike Richman
IMTS is almost here, so we previewed the show, considered an important industry-academia partnership within manufacturing, and asked serious questions about the nature of motivation. Let’s take a...
Mike Richman's picture
Mike Richman
This week’s show contained a range of fun and interesting content from some of our favorite corners of the world of quality. Here’s what we covered:  “More Unidentified Museum Objects” The...
Mike Richman's picture
Mike Richman
If you want to keep stretching and improving, you’d better get comfortable with the discomfort of change. People have been saying that for decades, yet each time we successfully adjust to new...
Joseph Blasi's picture
Joseph Blasi
T he federal government just made it a lot easier to form an employee-owned business. Employee stock ownership plans (ESOPs), created in 1956, by the late political economist Louis O. Kelso, are...
Dean Lindsay's picture
Dean Lindsay
The way we traditionally define what it means to be brave can be our greatest obstacle. Simply shifting our focus can be the gateway to powerful results. “Change management” is a business term...
Suzanne McCormack's picture
Suzanne McCormack
When it comes to manufacturing, details are crucial. Every part of your product design is meticulously strategized, and quality control is integrated through the entire manufacturing process to...
Susan Fowler's picture
Susan Fowler
What are you intrinsically motivated to do? Isn’t it wonderful? You don’t need a good reason or reward to do what you are doing when you’re intrinsically motivated. You are in a state of flow where...
Patricia Harned's picture
Patricia Harned
‘We’ve got this,” you say to yourself. “Our organization has a robust compliance program. We can point to myriad ways that we have adhered to all the expected requirements. We’ve dedicated ample...
Eryn Brown's picture
Eryn Brown
Alan Colquitt is a student of the ways people act in the workplace. In a corporate career that spanned more than 30 years, the industrial-organizational psychologist advised senior managers and human...
Steven Brand's picture
Steven Brand
Virtual reality (VR), sometimes referred to as augmented reality (AR), is shaking things up across all industries, including manufacturing. Although the technology is currently being employed mainly...
Mike Richman's picture
Mike Richman
The dog days of summer have arrived, but fear not! We brought you another cool episode of QDL this past Friday, covering lean improvement, the Deming philosophy, leader psychology, and Industry 4.0....