Jennifer V. Miller
As the parent of two teens, I’ve become quite accustomed to the Eye Roll. This ocular straining happens most often when I request that a previously agreed upon task be completed by said teen. Me: “...
Annette Franz
In 2019, I wrote about a marketing phenomenon that I kept hearing about, that customers are in control, that they have all the power. I never felt like that was right.
In that post, I wrote: “So,...
Nicholas Wyman
It’s a new year, with a new president and new opportunities to boost modern apprenticeship programs in the United States that can help get people back to work and stimulate the economy.
Getting...
Gleb Tsipursky
Stakeholder engagement is one of the more critical aspects of leadership, whether you’re a team leader or a member of a cross-functional team trying to lead team members to focus on quality....
Tamela Serensits
Quality managers have a problem. The success of their quality program hinges on one thing. It’s not KPIs, and it’s not methodology. It isn’t even employee engagement or customer satisfaction. The one...
Fred Schenkelberg
There is a type of error that occurs when conducting statistical testing: to work very hard to correctly answer the wrong question. This error occurs during the formation of the experiment.
Despite...
Jose Luis Alvarez
Alexander Hamilton, one of the United States’ founding fathers, famously called energy the most important characteristic of the executive branch of government. “A feeble Executive implies a feeble...
Gleb Tsipursky
Negotiators, even professional ones, make surprisingly many wrong decisions that doom negotiations that should have succeeded. Many of these mistakes relate to overestimating how well they can read...
Aarti Gumaledar
Globalization of trade and decades-long innovation in supply chain networks have resulted in significant benefits for all stakeholders—greater efficiencies, lower costs, and greater access to markets...
Taylor Brown
It’s easy to think of quality as a niche responsibility, requiring only the involvement of those working in quality-based roles. But involving your entire medical device organization—and even...
Liz Uram
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? Maybe you avoided it, hoping it would improve on its own? If so, you are not alone.
Most...
Gregg Profozich
The manufacturing world, across industry sectors, has witnessed significant improvements in productivity and competitiveness during the past couple of decades as a result of continuous improvement (...
Henrik Bresman
Right now it seems far away, but a post-Covid world is coming. Is it closer to us than the start of the pandemic? We can’t say with any certainty, but we must think about how we will work in the...
Knowledge at Wharton
A new study finds that productivity has remained stable or even increased for many companies that shifted to remote work during the coronavirus pandemic. However, innovation has taken a hit as both...
Gregg Profozich
In the first article of this series, we saw that Lean and Six Sigma are complementary continuous improvement methodologies that reduce the overall waste and variability in production processes,...
Jill Neimark
If you’ve ever stayed in a relationship too long or stuck with a project that was going nowhere, you’re not alone. Humans are generally reluctant to give up on something they’ve already committed...
Marlene Chism
New leaders often don’t realize that saying “yes” to leadership requires stepping out of the comfort zone. Avoidance is no longer a strategy.
As a leader, it’s up to you to navigate through the...
Renita Kalhorn
Steffen Heilmann is a firm believer in empowering his people and giving them opportunities to grow. During his early weeks as CTO at Aroundhome, he and his staff were heading into an important...
Bryan Christiansen
‘Little things make big things happen.” In just a few words, this cliché sums up MRO and its benefits. But what are these “little things,” and what effects do they have on your company’s bigger...
Bruce Hamilton
As we begin to take our approximately 4 1/2 billionth trip around the sun, I’m reflecting on the previous 525,600 minutes and looking ahead to the new decade. The decade (the ‘20s), by the way, began...
