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When Should We Use Extra Detection Rules?
Donald J. Wheeler, Rip Stauffer
How do extra detection rules work to increase the sensitivity of a process behavior chart? What types of signals do they detect? Which detection rules should be used, and when should they be used in practice? For the answers read on. In 1931, Walter A. Shewhart gave us the primary detection rule…
New Research May Improve Communications During Natural Disasters
Ben Snedeker
Storms like Hurricanes Irma and Maria as well as other natural disasters bring with them lots of uncertainty: Where will they go? How much damage will they cause? What is certain is that no matter where they strike, natural disasters knock out power. And no power means no internet for thousands…
Car 54, Where Are You?
Bill Kalmar
If you were born prior to the 1950s, you may remember a sitcom filmed in black and white about two New York cops and their exploits in the city. As they pursued criminals and responded to various neighborhood incidents, there was always the prescribed call on their radio: “Car 54, where are you?”…
Inside Quality Digest’s Test and Measurement Expo
Mike Richman
We preempted the Oct. 6, 2017, episode of Quality Digest Live to bring you a two-hour-plus special broadcast, our Test and Measurement Expo. This live event occurred on Manufacturing Day, the perfect time to look at some brand-new technologies, interview thought leaders within industry, and…
Appreciating U.S. Industry
Mike Richman
Friday, Oct. 6, 2017, is Manufacturing Day, one of the most important events of the year for those of us working within industry. On this occasion, we should all take some time to honor the science and art of manufacturing, an endeavor that has quite literally built our amazing modern society from…
What NASA’s Chief Astronaut Learned From Near Disaster
Knowledge at Wharton
NASA Chief Astronaut Chris Cassidy has lived for months on the International Space Station and has performed six spacewalks. “Imagine hanging out with a glass bubble on your head, one hand on a hunk of metal, Earth going beneath your feet at five miles a second, and the whole world listening to…
Comparing the Toyota Production System and Lean
Bob Emiliani
I recently posted a version of the graphic below with the caption: “Not perfect, but close. It’s about right.” The response was overwhelmingly positive. A great majority of people recognized it as a unique comparison, one that they had never seen before, and also as an accurate comparison that…
How to Take a Stand Without Polarizing Others
Jesse Lyn Stoner
Are you fatigued and disheartened by the current amount of polarization in the world today? Are you frustrated with leadership that divides instead of unites? Instead of wishing someone would do something about it and feeling helpless, focus on the place you have the most control—your own…
Are Your Medical Devices Secure?
Ann Cleland
If your hospital or clinic uses a Windows 7-based version of a Siemens PET/CT or SPECT system, it could be vulnerable to attack by a relatively low-skill hacker, according to a July 26, 2017, security advisory from the company. The Industrial Control System Cyber Emergency Response Team (ICS-CERT…
How to Make Your Metrology Smarter
Patrick Nugent
Sponsored Content A simple fact in manufacturing is that everyone has to measure. However, measurement is not simply about inspection; manufacturers need the right tools to increase quality, maximize productivity, and ultimately, make measurement a value-added process. One of the most critical…
Culture: A Decisive Competitive Advantage
William A. Levinson
Some ISO 9001 users complain that the standard does not improve performance or deliver bottom-line results, while others are delighted by the standard as a framework for effective quality management systems. I pointed out previously that ISO 9001:2015 does not address, at least not explicitly, the…
The Problem With Journey Maps
Annette Franz
There’s a problem with journey maps? Well, not with the maps themselves but with how people talk about them. I love attending webinars and reading articles about journey mapping because I’m always curious about how others talk about them, what their approaches are, and what outcomes they’ve…
Top Problems Preventing Aerospace Suppliers From Creating a Culture of Quality
Eric Stoop
In December 1998, NASA launched the Mars Climate Orbiter, a robotic space probe intended as the communications relay for the Mars Polar Lander. By September 1999, the spacecraft had disintegrated after coming too close to Mars and passing into its upper atmosphere. The problem? A simple unit…
Inside Quality Digest Live for Sept. 29, 2017
Mike Richman
Our most recent episode of QDL from Friday, Sept. 29, 2017. featured news, technology, and two great interviews. Let’s have a closer look: “Domestic Cars Fail to Keep Up With International Competition” The most recent American Customer Satisfaction Index (ASCI) survey took a look at people’s…
Eight Steps for Learning and Development Success
Jack Phillips, Patti Phillips
According to W. Edwards Deming, “Every system is perfectly designed to achieve exactly the results it gets.” This applies to any quality initiative and any other activity, including learning and development. Yet, according to an ATD/ROI Institute study, only 8 percent of CEOs see the results most…
FDA Seeks Public Input on Modernizing Regulatory Framework
Anna Abram
We’re at a moment of extraordinary opportunity to improve public health. New innovations are giving us fundamentally better ways to address disease. Some of the same technology is providing consumers with a broader selection of foods that can improve peoples’ diets and products that can expand…
Machine Translation’s Effect on Global Business Communication
Graham Ross
Why doesn’t machine translation (MT) work for all languages? There are currently more than 7,000 languages worldwide. If each of those had four dialects, that would be more than 28,000 language variances. To offer a perspective, Google can translate 37 languages. If you take into account…
On a Mission to Measure
MIT News
(MIT News: Cambridge, MA) -- How does cargo weight affect fuel economy in cars? What are the mechanical differences between bench pressing dumbbells and bench pressing barbells? How does temperature alter the mechanical properties of gummy bears? These are just a few of the questions students…
Rocks, Riches, Rust
Taran March @ Quality Digest
One thing you can say about that critical commodity called steel: It gets around. Ancient ironware excavated in what is now Turkey has been dated to 1800 B.C. Some 1,200 years later, blacksmiths in Sri Lanka employed furnaces driven by monsoon winds to produce a high-carbon steel. The Tamils of…
The Lean Brain Series
Tonianne DeMaria
While heading to a session at the most recent Lean Transformation Summit, I found myself confronted with signage that posed the following open-ended question: “All problem solvers must....” Given how the work we do at Modus Cooperandi focuses largely on the nexus between lean for knowledge work,…
PQ Systems Launches User Community
PQ Systems
(PQ Systems: Dayton, OH) --The PQ User Community, an online meeting place to connect with peers, launched via the PQ Systems.com website on October 2. Offering opportunities to learn from others, share common experiences and knowledge, and make connections among industry peers, the user community…
Business Process Management Systems Must Be Interlinked
Arun Hariharan
In my October 2013 column, “Standardize to Improve,” I dealt with business process mapping in detail. Business process management systems (BPMS) comprise the entire gamut of documenting process steps, assigning ownership to process owners, and often, process-compliance audits to check whether you…
Conquering the Challenges of Technological Growth and Success
Mary McAtee
True to my profession as an engineer, I am a total geek at heart and proud of it. Spending time in automobile museums always fascinates me. It excites me to see a prescient innovator from the past come up with an idea like headlights. The first ones were Limelight carbide models that had a nasty…
Manufacturing: Creating Opportunity Through Innovation
Beth Colbert
When we think of champions of manufacturing today, we tend to think of some of the big companies such as Boeing, Caterpillar, Hewlett-Packard, and IBM. But companies don’t form themselves, and patents don’t automatically mean innovation—people do. Not all companies have inventors. However, all…
Scientists Bring Visual ‘Magic’ to Light
Lawrence Berkeley National Laboratory
(Lawrence Berkeley National Lab: Berkeley, CA) -- A butterfly’s wings and a peacock’s feathers use nanoscale architecture to bend light and produce brilliant colors without pigments or dyes, and scientists have been trying to emulate nature’s design. Now, scientists from mixed reality technology…

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