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FARO Introduces Next-Generation FaroArm
FARO
(FARO: Lake Mary, FL) -- FARO, a global  source for 3D measurement and imaging solutions for factory metrology, product design, construction BIM/CIM, public safety-forensics, and 3D machine vision applications, has introduced the new FARO QuantumS FaroArm. This introduction extends FARO leadership…
The Curious Case of the Fidget Cube
Christopher Martin
On Aug. 30, 2016, a Kickstarter fund-raising campaign was launched for a small stress-relief, fiddler-friendly device called a Fidget Cube, created by Matthew and Mark McLachlan, collectively known as Antsy Labs. Within one day the project’s goal of $15,000 was funded, and 30 days later the…
Who Feels the Pain of Science Research Budget Cuts?
Bruce Weinberg
Science funding is intended to support the production of new knowledge and ideas that develop new technologies, improve medical treatments, and strengthen the economy. The idea goes back to influential engineer Vannevar Bush, who headed the U.S. Office of Scientific Research and Development during…
Systems ‘Tinking’
Bruce Hamilton
At GBMP’s launch of the Shingo Institute’s Build Excellence workshop, it occurred to me that perhaps systems thinking might be more aptly named systems rethinking. Workshop participants offered up current systems in their organizations that actually impeded continuous improvement, each time…
Kaizen: Lost in Translation
Jun Nakamuro
Japanese improvement techniques have been emulated across the globe for decades, and none carries more cultural weight than the theory of kaizen. When I expose Western leaders to lean practices in Japan, they often express that they have come away with a better understanding of “true kaizen.” They…
The Manager Who Works Out Loud
John Stepper
Whenever I talk to organizations about open, connected ways of working, this question inevitably comes up: “How do you get leaders to do it?”  It’s a problem. Most often, managers simply don’t have the time to learn a different way of leading. Or their habits are so deeply ingrained that doing…
Putting the Do in Don’t: The New ISO 37001 Standard
DNV GL
Bribery and corruption are a $1 trillion drain on the global economy and a door-shutting event for companies unable to prevent rogue acts from destroying a company’s entire reputation. If you think about it, managing bribery is a bit of an oxymoron. How do you manage something that hasn’t happened…
Improving the Customer Experience With New Standards for Call Centers Just Published
ISO
(ISO: Geneva) -- We all know the frustration of phoning a call center, only to be put on hold for an interminable amount of time or taken through a long and complex series of options before arriving at a dead end. And when we finally get hold of someone, it is usually to battle with the language…
What Went Wrong With the F-35?
Michael Hughes
The F-35 was billed as a fighter jet that could do almost everything the U.S. military desired, serving the Air Force, Marine Corps, and Navy—and even Britain’s Royal Air Force and Royal Navy—all in one aircraft design. It’s supposed to replace and improve upon several current—and aging—aircraft…
How Did Reliability Become Confused With MTBF?
Fred Schenkelberg
Our customers, suppliers, and peers seem to confuse reliability information with mean time between failure (MTBF). Why is that? Is it a convenient shorthand? Maybe I’m the one confused, maybe those asking or expecting MTBF really want to use an inverse of a failure rate. Maybe they aren’t…
Medical Device Manufacturers Warned for CAPA Noncompliance
AssurX
Three recent warning letters from the Center for Device and Radiological Health (CDRH) offer a glimpse into ongoing medical-device inspection investigative focus. CAPA noncompliance is a top concern. Inadequate corrective actions An FDA investigation was conducted from January to February 2017 at…
Inside Quality Digest Live for July 28, 2017
Dirk Dusharme @ Quality Digest
Our July 28, 2017, episode of QDL we looked at science, technology, engineering, art, and math (STEAM) education for the deaf and hard of hearing; Quality 4.0; and cloud computing. “Teaching STEAM Skills to Deaf Kids Using Drones and 3-D Printing” The deaf and hard of hearing are underreprented in…
Five Critical Features to Look for in a Portable NDT Instrument
Coleman Flanagan
Sponsored Content Your life as a nondestructive testing (NDT) inspector is not always easy. And if you’re engaged in rope access inspections, you face additional challenges. Whether you’re dangling from a rope 30 feet in the air or hanging over the ocean from a platform rig, you have to be choosy…
Ensuring Lean Six Sigma Success With a Robust Define Phase
Ken Levine, Satish Nargundkar
Completing the define phase of a lean Six Sigma (LSS) project is a critical part of any project, although it’s often underestimated in practice. The define phase of the define, measure, analyze, improve, control (DMAIC) process typically includes three elements. The first is selecting a specific,…
Five Ways Paper-Based Audit Programs Block Quality Improvements
Mark Whitworth
For decades, audit management has centered on paper checklists, with tracking moving to Excel spreadsheets in more recent years. Despite growing adoption of cloud-based manufacturing software, many auto suppliers still rely on paper checklists and spreadsheets to manage audit programs. There’s a…
Early Pricing Ends Today for 3D CIC + QIF Symposium
Action Engineering
(Action Engineering: Lakewood, CO–) -- Register today to take advantage of early pricing for the 2017 3D Collaboration & Interoperability Congress + Quality Information Framework Symposium. The 3D CIC and QIF Symposium joint event will be held Oct. 3–5, 2017, at the American Mountaineering…
Family Quality Day
John Guaspari
‘You want me to pull the kids out of school for what?” I could tell that my wife didn’t like my idea because she had used the tone she uses when I say something that is, to employ the pet phrase she employs in such instances, “really stupid.” “For Guaspari Family Quality Day,” I replied. “We take…
Here’s What You Need to Change the World
The Un-Comfort Zone With Robert Wilson
I recall, back in 1995, trying to decide whether to get an internet account. I only knew two or three people who had them. Email sounded like a cool idea, but you still needed to pick up the phone to get in touch with someone. (Remember when the question was, “Do you have an email address?”…
What Dubai Gets Right About Innovation
Jeffrey Phillips
I have just returned from a trip to Dubai to speak at an innovation conference there. This is my third trip to Dubai, and I always come away consistently amazed at what the people and the government are doing. When I return to the States, people ask me what Dubai is like. I joking tell them that I…
Ten Tips for Delegating
Jesse Lyn Stoner
Jerome said his biggest problem was time management. He was overloaded, deadlines were getting missed, and he was stressed. Managing his team was his biggest time drain. “When they ask me questions, I get stuck spending time with them instead of doing my own work. And when I don’t hear from them…
Lessons From the Merchants of Venice
Loic Sadoulet, Giovanni Tassini
Making the most of its position as an important seaport, Venice’s remarkable economic development during the Middle Ages relied on network effects, contractual innovation, and coordination among the players involved in long-distance trade. Companies today still exploit these mechanisms to succeed…
The Power of Connectivity in Software
Shaun Wissner
Sponsored Content Connectivity has changed the world we live in. While today it is a trend, the true potential of connectivity lies in the future. As manufacturers begin to investigate how they can integrate this developing technology, they rely on solutions from organizations, like Hexagon…
Morehouse Instrument Offers New Digital Force Gauges
Morehouse Instrument Co.
(Morehouse: York, PA) -- Morehouse Instrument Co. has introduced new types of digital force gauges. These digital gauges offer improved performance and accuracy specifications. Compared to a typical analog ring force gauge with 0.5 percent of full-scale accuracy, these new gauges are two times…
What You Don’t Know About Your Employees That Will Help You Manage Them Better
Kelly Graves
The following is an excerpt from Kelly Graves’ book, The Management and Employee Development Review (CRC Press, 2016). When Darwin first made famous the term “survival of the fittest,” I don’t believe he was talking about the strongest species, or the fastest, but rather those species most able to…
Considering a Move to a Pure-Cloud QMS?
Sophia Finn
Sponsored Content The quality sector hasn’t seen real software innovation for nearly two decades. Even with an overabundance of options, the available quality software is fragmented, and its dated technology leaves a lot to be desired. Ineffective quality management systems (QMS) can lead to…

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