IMTS was a blast, but it was great to be back home in lovely Northern California this week. On this episode of QDL, we covered the skills that workers need and the innovations that organizations want. Plus, we brought you a live interview with author Mark Graban, and one on tape from Burt Mason of Hexagon Manufacturing Intelligence captured at IMTS. Let’s take a look:

As millions of people came online iduring the late 1990s, they needed help figuring out what each web page was about, and how to find what they were looking for. Web indexes and search engines sprang up.

In the foreword of Mark Graban’s book, Measures of Success: React Less, Lead Better, Improve More (Constancy Inc., 2018), renowned statistician, Donald J. Wheeler, writes about Graban: “He has created a guide for using and understanding the data that surround us every day.

Can you imagine a future where the question, “Did you bring a copy of your test results?” becomes entirely unnecessary? That could happen, but the methods that most healthcare providers use to exchange healthcare information are little different than they were 5,000 years ago, when physicians caring for the same patient exchanged scrolls of papyrus and clay tablets.

We’re almost done with another great IMTS, and we had a ball seeing old friends and meeting new ones while bringing you all the action right here on QDL. In this, our final episode from Chicago, we talked about the nature of the customer journey and how to motivate your team. Plus we had an in-depth Tech Corner from our hosts at Olympus America. Here’s a closer look:

‘How is it that in the middle of a relatively small town of about 125,000 people in Minnesota, you’ve got the No. 1-rated healthcare system probably in the world?”

With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week. (I like to refer to it as “Manufactureville.”) Here’s what we covered during our second show of the week, from the booth of today’s sponsor, Q-Mark Manufacturing:

“Tapping Your Employee’s Knowledge”

It’s no secret that the employees closest to a process know best how to improve it. But how do you tap that knowledge without ruffling feathers?

Do you know the one thing you can do to light the fire of motivation, energy, creativity, and self-propelled action in your employees?

The discovery of gold in Northern California lit off a tidal wave of prospectors, who came by the thousands to find their share of wealth. A very small number actually made any money prospecting for gold.

But lots of people did very, very well during the gold rush... and they never dug one tunnel, never sloshed one pan in a stream, never staked one claim. They only picked up a shovel to sell it.

We arrived in Chicago over the weekend to luxuriously appointed accommodations and much fanfare (that’s how it is when you’re the cast and crew of the No. 1 talk show in the quality industry). In our first episodes of Quality Digest Live from the floor of IMTS 2018, we were truly given the red-carpet treatment by our wonderful sponsors at Nikon Metrology. Let’s take a look at what we covered:

News from IMTS