Taran March @ Quality Digest’s picture

By: Taran March @ Quality Digest

I loved my Honda. Is it OK to cling to that emotion, even after a car takes its final drive and lands in a dissection yard to be pulled to pieces so other old Hondas can stay on the road? Are there counselors out there specializing in car grief who might advise? ’Tis the Christmas season, so I can imagine what they might say: Let it go, let it go, let it go.

This tale is an attempt to do just that, and to highlight some random acts of quality humanness along the way.

Walter Copan’s picture

By: Walter Copan

For the last 30 years, NIST and the Department of Commerce, together with the President of the United States, have been recognizing the nation’s most outstanding organizations with the Malcolm Baldrige National Quality Award.

Phanish Puranam’s picture

By: Phanish Puranam

What would you say about a system that improves performance but is disliked by a significant percentage of those participating in it? Conventional organizational hierarchy may be just such a system. Yet plenty of theorists—including, at times, ourselves—have concentrated on explaining the existence of hierarchy, rather than seriously examining how it could be made more likable.

Jim Benson’s picture

By: Jim Benson

People are always asking us for help with ways to prioritize. Almost everyone believes prioritization to be an action in and of itself. They ask, “What mechanisms do you use to prioritize?” However, we find most often that prioritization issues, like trust issues, are a symptom of deeper problems.

This video discusses what some of those root causes are and how we at Modus Cooperandi approach them.

Mike Richman’s picture

By: Mike Richman

Last Friday’s episode of QDL was our final show of the year, and we’re leaving 2017 on a high note! We brought you two great interviews and a terrific Tech Corner, not to mention some advice on increasing your productivity in 2018. Let’s take a look:

William A. Levinson’s picture

By: William A. Levinson

Ryan E. Day’s picture

By: Ryan E. Day

Sponsored Content

Datum Metrology LLC (DM) is a metrology service provider specializing in jig building and bond tooling for various industries, including automotive, aerospace, naval, and nuclear energy. With decades of combined experience in multiple skilled-trade backgrounds, the DM team provides something of a one-stop-shop metrology solution. The company’s depth and breadth of experience gives it a unique way of seeing new jobs.

Peter J. Strauss’s picture

By: Peter J. Strauss

The recent spate of natural disasters that devastated parts of North America included a violent variety of events. There were three major hurricanes—Harvey, Irma, and Maria—wildfires in California, an earthquake in Mexico, and tornadoes in Oklahoma.

One thing these calamities have in common: They inflicted billions of dollars in property damage and adversely affected many small businesses. History portends that many of those operations won’t ever completely recover.

Multiple Authors
By: Chad Kymal, Gregory F. Gruska

Trevor Blumenau’s picture

By: Trevor Blumenau

How does one define quality in the context of a warehouse? The perfect warehouse is clean, has everything in its place, and is easy to access. Your warehouse looks like the one below, right?

You have a perfectly accurate database table that tells you exactly where everything is, correct?  And your fast-moving products are easily accessible right near the loading dock! And all your warehouse employees have perfect attendance and never make mistakes.

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