Multiple Authors
By: Stefan H. Steiner, R. Jock MacKay

Ellen Kominars’s picture

By: Ellen Kominars

While Hank Matousek Sr. was perfectly content in his position as quality control manager at a bearing company during the late 1960s and early 1970s, he had no idea that his employer’s growing financial woes and a pending layoff would become his surprise catalysts to found Grind All Inc. Not surprising, though, was that Matousek’s background as a quality leader would lead him to place value and excellence above all in his new enterprise.

AssurX’s picture

By: AssurX

A common pitfall in quality management system (QMS) process automation occurs with a poorly planned process automation strategy. Too often, the temptation is to automate all quality processes at once and streamline the entire eQMS process in one giant undertaking. However, real-world experience has proven that this approach is just not feasible for long-term quality management success.

Mike Richman’s picture

By: Mike Richman

The episode of QDL from this past Fri., May 19, 2017, offered a wonderful example of Dirk geeking out about NIST and innovation in metrology, not to mention a great interview and a delicious take on the power of chefs as leaders.

Rob Mitchum’s picture

By: Rob Mitchum

People have touted the potential of big data and computation in medicine for what feels like decades, promising more effective and personalized treatments, new research discoveries, and smarter clinical predictions. But only recently have these technologies made it to the clinic, where they can actually improve patient care.

American Customer Satisfaction Index ACSI’s picture

By: American Customer Satisfaction Index ACSI

Ryan E. Day’s picture

By: Ryan E. Day

During the 1950s, W. Edwards Deming championed quality management philosophies that helped Japan develop into a world-class industrial center. In 1954, Joseph M. Juran was invited to lecture by the Union of Japanese Scientists and Engineers. His visit marked a turning point in Japan’s quality control activities. In 2005, Gordon Styles planted his own flag of quality in the East. Styles, however, did it by founding a high-tech manufacturing facility in Dongguan, China—not exactly known as a hotbed of quality exports.

DNV GL’s picture

By: DNV GL

The internet of things (IoT), robotics, augmented reality, 3D printing... look at megatrends, and despite their unique attributes and myriad differences, you’ll find that they all have one thing in common: time—or more precisely, the fact that there’s always less of it.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

In last week’s Quality Digest Live: Data for artificial intelligence, data for your quality management system, and Karl Popper meets Taiichi Ohno.

“Why AI Is the New Electricity

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