Kevin Meyer’s picture

By: Kevin Meyer

During the late 1990s, I was working in the Silicon Valley for a medical device company, responsible for a drug-infusion pump manufacturing operation. I had just completed a crazy period where I had also “temporarily” (months and months...) led the advanced engineering department after that manager had transferred to a different location. I was finally settling back into one job when I was offered a position to run the company’s largest molding facility in a different state. Of course I accepted, without asking more than a couple questions.

Jason Furness’s picture

By: Jason Furness

All organizations are looking to increase the competency of their employees and, hopefully, of themselves. Looking at this from the base level up, in a practical sense our competency evolves with experience, expertise, and possibly, time.

1. Unknowing

We begin by not knowing about a skill, issue, or subject. Think of newborn babies: They are not ignorant; they just don’t know.

2. Disturbed

P. Richard Hahn’s picture

By: P. Richard Hahn

Untitled Document

Data science is hot right now. The number of undergraduate degrees in statistics has tripled in the past decade, and as a statistics professor, I can tell you that it isn’t because freshmen love statistics.

Tom van Laer’s picture

By: Tom van Laer

Whether you are booking a hotel room, choosing a restaurant, deciding on what movie to see, or buying any number of things, it is likely you have read online reviews before making your decision.

What makes a consumer review persuasive, though? No matter how short, it tells a story in much the same way as a novel does. Yet, like a journalism report, it starts with its takeaway rather than saving that to the end.

Aytekin Tank’s picture

By: Aytekin Tank

In his book, The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results (Bard Press, 2013), author Gary Keller reminds us that everyone has 24 hours in a day. So, why do some people earn more, achieve more, and get more done? They “go small.” 

Brian Maskell’s picture

By: Brian Maskell

If you are a CEO of a manufacturing company with many value streams, it’s impractical to think that you have the time to review all the performance measures of every value stream in your company. Yet you need to know the operational impact of lean on your entire organization.

Mike Richman’s picture

By: Mike Richman

Leaders lead. Those two simple words conceal the complicated fact that being a change agent means confronting the failures of the past and confidently facing the promise of the future. Stories addressing these facts, along with hot takes on current news and a preview of an exciting upcoming webinar, composed this past week’s QDL. Here’s a closer look:

David Currie’s picture

By: David Currie

Metrics are an important part of an effective quality management system (QMS). They are necessary to understand, validate, and course-correct the QMS. They should be used to verify that it is achieving the goals and objectives defined by management. In an ISO 9001 system, metrics must be available to assess risk, and validate changes made to the QMS and individual processes. Metrics are also used to validate improvement and verification of corrective action implementation during the management review.

Lolly Daskal’s picture

By: Lolly Daskal

Every company I speak at, every leader I coach, I see a constant pattern: Virtually everyone sees struggle as something negative.

At the heart of this perception, people get too caught up in the idea of struggle to consider what struggle at its core is all about. Most people cannot see themselves objectively, which leads them to fall into the gap of their own weaknesses and shortcomings.

Gary Bell’s picture

By: Gary Bell

It is all too common in the industry: A part design is created and sent out for production only to hit repeated snags as questions arise about datums, locators, symbols, and values. Even simple misunderstandings, such as where the geometric dimensioning and tolerancing (GD&T) lines terminate, have resulted in serious delays (in some cases, of more than a month) and nonconformance issues, which resulted in wasted products.1

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