Matthew M. Lowe’s picture

By: Matthew M. Lowe

It’s human nature to resist change, and the life sciences industry is not exempt from a change-averse mindset. The proof: Life science organizations (LSOs) lag far behind counterparts in other sectors in implementing digital technologies that are designed to streamline business and manufacturing processes.

Manfred Kets de Vries’s picture

By: Manfred Kets de Vries

Recently, I was listening to the CFO of a large industrial firm who complained nonstop about her CEO. At the start of his tenure, the CEO regularly interacted with his top team but now seemed to spend most of his time brooding in his office. In meetings, he would often lose focus, have fits of anger, and harass people.

The CEO’s mercurial style was affecting morale and, increasingly, sales. Some subordinates wondered whether their CEO was falling apart in front of their eyes.

Theodoros Evgeniou’s picture

By: Theodoros Evgeniou

History indicates that major technological changes can take about half a century to go from the first lab drawings to society. Alan Turing first proposed the Turing machine, laying the foundations of computation, in 1936; the first general-purpose “Turing-complete” system was built in 1945, and “The Computer” was only named “Machine of the Year” by Time in 1982, about half a century later.

Sylvain Charlebois’s picture

By: Sylvain Charlebois

Your own voice will likely become the most significant focus for food retailers and restaurants in the immediate future. Voice searches are increasingly becoming the norm. A recent study suggests that more than 50 percent of all online searches will be voice-activated by 2020.

Ryan E. Day’s picture

By: Ryan E. Day

If you have worked in the quality field for anytime at all, you have probably heard of the Malcolm Baldrige National Quality Award—it’s the highest level of national recognition for performance excellence that a U.S. organization can receive. The award focuses on performance in five key areas and it is not easy to achieve the Baldrige award.

The current criteria are very thorough, and implementation is all-encompassing. As you might imagine, the audit is also very thorough. Now, when most people hear, “Baldrige program,” what they think of is, “Baldrige award.” But there's a lot more to the Baldrige Program and it goes way beyond just the award.

George Orji’s picture

By: George Orji

What are you looking to measure? This is one of the central questions for a metrologist (a measurement scientist) and is usually answered before measurements can proceed. It is impossible to make sense of the results without knowing the measurand—the actual physical dimension or other property of the sample you want to measure—regardless of the method you use.

However, the measurand could be hard to obtain if it is not defined properly, or if multiple instruments are involved.

Ryan E. Day’s picture

By: Ryan E. Day

If your manufacturing organization is going to grow, you know you need an inspection solution beyond the capabilities of micrometers and calipers. You know you need to gather more data in a faster and more reliable manner. It’s time to invest in a 3D inspection solution like a coordinate measuring machine (CMM). You also know CMMs require a significant investment and you shouldn’t rush in uninformed. Here are three questions to ask yourself to help you make wise decisions that will result in a good return on investment.

Innovating Service With Chip Bell’s picture

By: Innovating Service With Chip Bell

Parking lot. We use it in the meeting-management world to mean agenda items that are tabled for later discussion. These are generally posted on a sheet of flip-chart paper, taped on the meeting wall, and then placed on the agenda of the next meeting so they are not forgotten as topics for discussion.

Stuart Hearn’s picture

By: Stuart Hearn

Managers have a profound effect on employee engagement. This is something we have known for quite a few years. According to a 2015 Gallup poll, managers account for at least a 70-percent variance in employee engagement scores. When employees and managers have a healthy, respectful, and honest relationship, employees feel more supported and better able to perform the function of their job.

Richard Ruiz’s picture

By: Richard Ruiz

When a customer asks to see your layered process audit (LPA) documentation, will you be ready? For many manufacturers, the answer is no.

Instead of having proof of an effective audit process, many companies are left scrambling for data that show low audit compliance and few actual results. Unfortunately, poor audit processes are enough to fail a customer audit, which could put your key contracts at risk.

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