Every day, quality leaders face a variety of production and process issues. Although some problems are easy to fix, others require deeper investigation, such as using a 5 Whys analysis or fishbone diagram. But then there are the stubborn, recurring issues that can lead to quality issues, increased costs, and frustrated customers. For these more complex cases, many manufacturers rely on the 8D methodology for root cause analysis.

In this article, we’ll explore what the 8D methodology is, when to use it, and how to implement it effectively using tools like an enterprise quality management system (EQMS).

What is the 8D methodology?

The 8D (eight disciplines) methodology is a structured, team-based approach to problem-solving developed by Ford Motor Co. in 1987. It’s designed to uncover and eliminate the root cause of chronic problems—especially in the automotive and manufacturing industries.

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