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Teaching Human Anatomy With 3D Models
Paul Hanaphy
I n the medical field, 3D technology is fast becoming indispensable. Whether used for educating patients ahead of surgeries or teaching students how to do these operations, anatomy models, both 3D printed and digital, offer an ideal solution for visualization ahead of time. One of the main…
AI in the Doctor’s Office
Ram Sriram
When you go to a medical appointment, does the doctor look at you while you talk? Or are they busy typing everything you say into a computer? If it’s the latter, you may find that will change soon, thanks to artificial intelligence. Some doctors’ offices are using AI services to transcribe your…
Generative AI Tool Helps 3D-Print Personal Items for Daily Use
Alex Shipps
Generative artificial intelligence models have left such an indelible imprint on digital content creation that it’s getting harder to recall what the internet was like before it. You can call on these AI tools for clever projects, such as videos and photos, but their flair for the creative hasn’t…
AI Risks in Conformity Assessment Implementation
George Anastasopoulos
In recent months, through several of my professional activities, a recurring and increasingly concerning pattern has emerged: The use of AI to generate client responses to accreditation assessment findings (nonconformities) as well as participant essays, exercises, and examination answers from…
Keys to Managing a Customer Who Is Wrong
Chip Bell
The customer is not always right. We are all customers, and sometimes we’re dead wrong. Stew Leonard Jr., CEO of Stew Leonard’s grocery stores, enjoys saying, “The goal is to make the customer feel right.”  His sentiment means never dealing with a customer in a judgmental way, because you never…
Questions to Ask Before You Adopt an AI Quality Management Tool
Josh Peterson
As AI makes its way into every corner of work, quality management is no exception. That isn’t surprising: Quality teams are buried in documentation, training upkeep, investigations, and reporting, which are exactly the kinds of workflows AI can help streamline. However, in regulated environments…
The Secrets of Visionary Leaders Who Create Cultures That Invite Possibility
Susan Robertson
In some organizations, possibility feels like a luxury. Something you talk about at offsite sessions. Something you reference in mission statements. Something you save for after the real work is done. But in visionary organizations, possibility is the work. Visionary leaders understand that…
Information From a Cybernetic Viewpoint
Harish Jose
I want to revisit the notion of information from a cybernetic viewpoint, drawing primarily from Gregory Bateson’s well-known formulation that information is the difference that makes a difference. This definition doesn’t merely redefine information. It quietly displaces information from where it’s…
What NIST’s Most Popular Reference Materials Tell Us About the Science of Measurement
Brian Gutierrez
Measurement, in its most basic form, is about comparing the thing you want to measure with a reference. To measure the length of a table, you compare it to a tape measure. To measure flour for a birthday cake, you compare it to a measuring cup. Better references mean better measurements. If you’re…
Why Quality Must Evolve for the Next Generation of Manufacturing
Brian Brooks
The manufacturing world is undergoing a major shift. Supply chain shocks, reshoring, a busy merger and acquisition landscape, and other disruptions are prompting many manufacturers to rethink their operations with the hope of mitigating risk, building resilience, and gaining more control. Although…
80% of Healthcare Firms Are Exploring AI for Quality Management
Mike King, Anusha Gangadhara
During a June 2025 webinar on pragmatic AI applications in healthcare quality management and regulatory affairs, live polling of quality and regulatory professionals revealed that approximately 80% of respondents were actively implementing AI solutions or seriously considering their use in quality…
When Quality Decays
Peter Chhim
During the last couple of decades working in quality, I’ve lost count of how many times I’ve seen the same pattern play out: A strong launch. Tight focus. Great early results. People doing the right things for the right reasons. Controls are followed. Issues are surfaced quickly. Leaders are…
What’s a 150-Year-Old Meat Chopper Have to Do With America’s Favorite Sports Car?
Quality Digest
In the first two episodes of The Quality Digest Roadshow, we looked at the evolution and use of dimensional measurement and measurement standards. Distance is what most of us think about in regards to measurement. However, every day we use products that rely on another type of measurement—force. It…
How to Pitch Big Ideas to Senior Stakeholders
Rebecca Okamoto
Jennifer had a problem. She was the program manager for the No. 2 business priority at a multibillion-dollar company, rolling out sustainability programs in manufacturing. But when she presented, she kept hearing: too complicated, too time-consuming, too costly. And she couldn’t figure it out. She…
How Remote Sensing and Aerial Imagery Can Improve Audit Accuracy
Dania Akram
Modern industrial and infrastructure environments are becoming larger, more complex, and more geographically dispersed. As facilities expand, internal audit teams face increasing pressure to deliver accurate, defensible findings within limited time frames. Traditional audit methods—largely…
How to Get Your Employees to Love Your Brand
Chip Bell
‘I don’t want my Dollar General store to look like a Dollar General store!” That was the owner’s assertive Sunday morning response to a sincere compliment on her immaculate, well-organized store. Her loud echo of pride stood in contrast to two other Dollar General stores in the same area,…
How DIY AI Unlocks Productivity and Flexibility
Gleb Tsipursky
The future of flexible work will not be decided by floor plans or badge swipes. It will be decided by who gets to build the tools. Fresh evidence from a new global survey shows the shift in plain numbers. GoTo and Workplace Intelligence asked 2,500 people across roles and countries about AI and…
Which KPIs Prove Your Maintenance Plan Is Working?
Bryan Christiansen
You finished the plan, you executed the work, and you know your team delivered results. But when it’s time to prove your budget request or show value to leadership, you struggle to give clear proof. Maintenance teams can have a tough time transitioning from “doing work” to “reporting value.” The…
How to Reverse Engineer Classic Car Parts
Gregory George
Timeless design, meticulous craftsmanship, and connection to the past: There are many reasons why classic cars are enduringly popular. Reverse engineering has brought them within reach of more people than ever before. 3D scanners and 3D modeling software make it possible to remake parts at a…
Don’t Shake Before You Listen
Data Physics
Vibration-related failures in aerospace involve satellites, launch vehicles, and aircraft components that are expensive to replace. While traditional vibration testing can overcompensate and damage parts, modal analysis performs tests on the product before physically examining its endurance. Using…
Throwing the Fish Back Into the Water
Harish Jose
In this article, I am refining my thoughts on re-entry as a wonderful tool to tackle cognitive blind spots. A common saying states that a fish doesn’t know it’s in water. The phrase is usually offered as a comment on unexamined assumptions. The fish is fully immersed in a medium that makes its life…
Accelerating AI Innovation Through Measurement Science
CAISI @ NIST
Building gold-standard AI systems requires gold-standard AI measurement science—the scientific study of methods used to assess AI systems’ properties and effects. The National Institute of Standards and Technology (NIST) works to improve measurements of AI performance, reliability, and security…
How Komatsu Measures Giant Steel Components With Surgical Precision
Creaform
Ultralarge hydraulic excavators for international open-pit mining are the core specialty of Komatsu Germany GmbH—Mining Division. A subsidiary of Japan’s Komatsu Ltd., Komatsu Germany develops and manufactures six models of ultralarge hydraulic excavators in Düsseldorf in the 300–900 tonne class.…
Working Backward Is How You Get to Yes
Mike Figliuolo
It’s a terrible feeling to put a ton of effort into crafting a recommendation only to have it shot down in front of all your co-workers. If you want your idea approved, you should try doing things backward instead. Think about how you craft a recommendation. Typically, it goes something like this…
From Play to Possibility
Eleazer Carmelli-Kim, Kevin Atkins
As the holiday season is left behind, many manufacturing leaders find a moment to step back from year-end deadlines to reflect on the bigger picture and look ahead. One question often surfaces during that quieter reset: Where will the next generation of engineers, designers, and problem-solvers…

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