All Features
Automated Precision Inc.
CNC machine tool calibration is essential for machining precision and process reliability. Even a well-built CNC machine will gradually drift out of alignment due to everyday wear and environmental factors, leading to deviations in accuracy.
Without regular calibration, these small errors can…
Akhilesh Gulati
Complacency won’t show up on a control chart. But its damage is real. Can AI and systems thinking help us detect it and respond before trust is lost?
As customer expectations evolve, one question remains: Are customers still at the core of your company’s operations?
Back in 1999, a simple but…
Mike Figliuolo
This article is dedicated to all the paranoid businesspeople out there who are terrified of their competitors. You know, the people who run businesses centered around “consulting” who view any other “consulting” firm as a competitor. You can insert whatever industry you like in the quotes, and this…
Darren Metherell, Quality Digest
Quality Digest attended the 2025 Hexagon Live event in Las Vegas in June—and with that came the opportunity to speak with the great minds, creators, innovators, and sales teams of Hexagon. Darren Metherell, head of sales at Hexagon, followed up with the QD team after this event to speak more about…
Harish Jose
I’m further exploring the notion of models and mental models. We often speak of mental models as though they’re neat packages of knowledge stored somewhere in the mind. These models are typically treated as internal blueprints and as simplified representations of the world that help us navigate and…
Adam Zewe
Inspired by the Harry Potter stories and the Disney Channel show Wizards of Waverly Place, 7-year-old Sabrina Corsetti emphatically declared to her parents one afternoon that she was, in fact, a wizard.
“My dad turned to me and said that if I really wanted to be a wizard, then I should become a…
Winnie Jiang, Chiara Trombini, Zoe Kinias
The need for workplaces that are truly inclusive, caring, and equitable is growing. So how can leaders create an environment where employees feel empowered to help one another, support diversity initiatives, and contribute to community causes?
Prior research has linked this kind of prosocial…
Alexander Gelfand
A lecturer at Stanford Graduate School of Business for more than two decades, Robert Siegel says, “I’ve taught almost 20% of the people who graduated from the GSB.” He has also served as an executive at Intel and General Electric, founded and led startups, and worked as a consultant and venture…
George Schuetz
There are endless variations in the dials used on mechanical dial indicators. In most cases, though, they can be broken down into two distinct styles: balanced and continuous. Let’s look at both.
With a balanced dial, the graduations around the dial represent the smallest value, or resolution, as…
Sabine Terrasi
The precise recording of passenger numbers is essential for transport companies—it helps optimize timetables, make better use of capacities, and organize local public transport more efficiently.
A modern solution for this is camera-based passenger-counting. Intelligent image processing systems…
Anouschka Jansen
Global supply chains are going through steady disruption and reevaluation—some of it planned, much of it reactive. While political tensions and trade disputes often grab headlines, other important factors are reshaping how companies manage their suppliers.
Rising tariffs, challenges in sourcing…
Michael Mills
From April 10 through July 3, 2025, ISO (International Organization for Standardization) had the opportunity to vote on a draft update to the global standard ISO 9000 “Quality management—Fundamentals and vocabulary.” ISO 9000 is the companion document to the more widely known ISO 9001. It contains…
Seb Murray
As more companies look to tools like ChatGPT to supercharge creativity, a new study out of Wharton offers a word of caution: Generative AI may boost individual performance, but it can also limit how teams think.
Research co-authored by Wharton professors Gideon Nave and Christian Terwiesch finds…
ISO
The digital revolution has transformed healthcare along with virtually every other industry. From telemedicine to digital health data, providers now have access to innovative solutions that have the potential to make healthcare more accessible and effective for all.
In some instances, this is done…
Mike Figliuolo
During the 14 years I’ve run my firm, I’ve heard a polite “No, thank you” more times than I can count. That’s fine. Rejection, especially when it’s quick, enables me and my team to spend our time on more fruitful conversations.
It’s the silence that kills me. I know I’m not alone in this. I’ve…
John Tschohl
Why do customers patronize one company over another? Many of you might say that the quality and price of the products or services are key factors. But while those things might play into a purchasing decision, they aren’t the most important consideration.
So, what is? Customer service. How you and…
Hexagon Manufacturing Intelligence
Did you know that shutdowns, turnarounds, and outages (STOs) can consume up to 50% of a plant’s annual maintenance budget? That’s according to a report by the Boston Consulting Group.
STOs are among the most complex and high-stakes events in industrial operations. They’re costly, especially when…
Zach Winn
Companies building next-generation products are often limited by the physical constraints of traditional materials. In aerospace, defense, energy, and industrial tooling, pushing those constraints introduces possible failure points into the system. Unfortunately, companies don’t have better options…
Patrick Willemson
The European Union has taken a leading role in shaping a variety of data and AI regulations. One of its most recent initiatives, the Ecodesign for Sustainable Products Regulation (ESPR), extends this regulatory momentum into the manufacturing sector. Under this new regulation, manufacturers and…
George Thuo
These are new times for manufacturers. Global pandemics. Worldwide supply-chain disruptions. Steep price increases for parts and materials. Increasingly competitive global markets.
Manufacturers are can-do people, but doing becomes harder in today’s “do more with less” manufacturing environment.…
Bryan Christiansen
Facility teams are constantly balancing urgent repairs, preventive tasks, asset tracking, and compliance, all while ensuring smooth day-to-day operations. But when processes are manual, fragmented, or unclear, even simple tasks can spiral into delays, miscommunication, and wasted time.
The…
Knowledge at Wharton
Many countries face the reality of demographic aging: Fertility is plummeting and people are living longer. This raises critical challenges for the labor market, healthcare, and long-term care markets, as well as retirement systems and financial planning. A Wharton symposium on the implications of…
Creaform
Brosius GmbH is a trusted partner in metal processing for a wide range of companies in the mechanical and plant engineering industries, offering comprehensive services under one roof. Brosius ensures that every part it manufactures in its 10,000 m² state-of-the-art production hall meets or exceeds…
Adam Zewe
Scientists are striving to discover new semiconductor materials that could boost the efficiency of solar cells and other electronics. But the pace of innovation is limited by the speed at which researchers can manually measure important material properties.
A fully autonomous robotic system…
Harish Jose
Readers of my blog might be aware that I appreciate the nuances of cybernetic constructivism. Cybernetic constructivism rejects the idea that we have access to an objective reality. It doesn’t deny that there’s an external reality independent of an observer. However, we don’t have direct access to…