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Creaform
Known for building rugged telehandler equipment that delivers reliable performance in the most demanding environments, Xtreme Manufacturing places a strong emphasis on quality in every stage of production.
To uphold its commitment to quality when inspecting large weldments, Xtreme needed a…
Oak Ridge National Laboratory
The U.S. Department of Energy’s Oak Ridge National Laboratory (ORNL) and JuggerBot 3D, an industrial 3D-printer equipment manufacturer, have launched their second research and development collaboration through the Manufacturing Demonstration Facility (MDF) Technical Collaboration Program.
The two…
Sam Schaffter
My grandfather was a carpenter, so growing up I often heard the adage, “Be sure to measure twice so you only have to cut once.” The saying is also attributed to tailors—you have to make sure your measurements are correct before you cut the fabric.
Little did I know that years later the saying…
Robyn Coward
In life sciences, every decision carries weight—and speed to market is an ever-present consideration. Scientific innovation is moving faster than ever, yet regulatory demands are growing more complex, and supply chain fragility has become the new normal. Within this volatile landscape, the role of…
Jennifer King
Although patient safety is paramount in healthcare settings, about 1 in 10 patients is harmed in healthcare, and more than 3 million deaths occur due to unsafe care, says the World Health Organization (WHO). The reality is hospitals and healthcare facilities face numerous challenges in managing…
Etienne Nichols
Good supplier management is one of the most important methods of building a safe and effective medical device. A single device may be made up of dozens of parts and components coming from several different suppliers, and many medical device companies outsource the manufacturing of their device to a…
Automated Precision Inc.
CNC machine tool calibration is essential for machining precision and process reliability. Even a well-built CNC machine will gradually drift out of alignment due to everyday wear and environmental factors, leading to deviations in accuracy.
Without regular calibration, these small errors can…
Akhilesh Gulati
Complacency won’t show up on a control chart. But its damage is real. Can AI and systems thinking help us detect it and respond before trust is lost?
As customer expectations evolve, one question remains: Are customers still at the core of your company’s operations?
Back in 1999, a simple but…
Mike Figliuolo
This article is dedicated to all the paranoid businesspeople out there who are terrified of their competitors. You know, the people who run businesses centered around “consulting” who view any other “consulting” firm as a competitor. You can insert whatever industry you like in the quotes, and this…
Darren Metherell, Quality Digest
Quality Digest attended the 2025 Hexagon Live event in Las Vegas in June—and with that came the opportunity to speak with the great minds, creators, innovators, and sales teams of Hexagon. Darren Metherell, head of sales at Hexagon, followed up with the QD team after this event to speak more about…
Harish Jose
I’m further exploring the notion of models and mental models. We often speak of mental models as though they’re neat packages of knowledge stored somewhere in the mind. These models are typically treated as internal blueprints and as simplified representations of the world that help us navigate and…
Adam Zewe
Inspired by the Harry Potter stories and the Disney Channel show Wizards of Waverly Place, 7-year-old Sabrina Corsetti emphatically declared to her parents one afternoon that she was, in fact, a wizard.
“My dad turned to me and said that if I really wanted to be a wizard, then I should become a…
Winnie Jiang, Chiara Trombini, Zoe Kinias
The need for workplaces that are truly inclusive, caring, and equitable is growing. So how can leaders create an environment where employees feel empowered to help one another, support diversity initiatives, and contribute to community causes?
Prior research has linked this kind of prosocial…
Alexander Gelfand
A lecturer at Stanford Graduate School of Business for more than two decades, Robert Siegel says, “I’ve taught almost 20% of the people who graduated from the GSB.” He has also served as an executive at Intel and General Electric, founded and led startups, and worked as a consultant and venture…
George Schuetz
There are endless variations in the dials used on mechanical dial indicators. In most cases, though, they can be broken down into two distinct styles: balanced and continuous. Let’s look at both.
With a balanced dial, the graduations around the dial represent the smallest value, or resolution, as…
Sabine Terrasi
The precise recording of passenger numbers is essential for transport companies—it helps optimize timetables, make better use of capacities, and organize local public transport more efficiently.
A modern solution for this is camera-based passenger-counting. Intelligent image processing systems…
Anouschka Jansen
Global supply chains are going through steady disruption and reevaluation—some of it planned, much of it reactive. While political tensions and trade disputes often grab headlines, other important factors are reshaping how companies manage their suppliers.
Rising tariffs, challenges in sourcing…
Michael Mills
From April 10 through July 3, 2025, ISO (International Organization for Standardization) had the opportunity to vote on a draft update to the global standard ISO 9000 “Quality management—Fundamentals and vocabulary.” ISO 9000 is the companion document to the more widely known ISO 9001. It contains…
Seb Murray
As more companies look to tools like ChatGPT to supercharge creativity, a new study out of Wharton offers a word of caution: Generative AI may boost individual performance, but it can also limit how teams think.
Research co-authored by Wharton professors Gideon Nave and Christian Terwiesch finds…
ISO
The digital revolution has transformed healthcare along with virtually every other industry. From telemedicine to digital health data, providers now have access to innovative solutions that have the potential to make healthcare more accessible and effective for all.
In some instances, this is done…
Mike Figliuolo
During the 14 years I’ve run my firm, I’ve heard a polite “No, thank you” more times than I can count. That’s fine. Rejection, especially when it’s quick, enables me and my team to spend our time on more fruitful conversations.
It’s the silence that kills me. I know I’m not alone in this. I’ve…
John Tschohl
Why do customers patronize one company over another? Many of you might say that the quality and price of the products or services are key factors. But while those things might play into a purchasing decision, they aren’t the most important consideration.
So, what is? Customer service. How you and…
Hexagon Manufacturing Intelligence
Did you know that shutdowns, turnarounds, and outages (STOs) can consume up to 50% of a plant’s annual maintenance budget? That’s according to a report by the Boston Consulting Group.
STOs are among the most complex and high-stakes events in industrial operations. They’re costly, especially when…
Zach Winn
Companies building next-generation products are often limited by the physical constraints of traditional materials. In aerospace, defense, energy, and industrial tooling, pushing those constraints introduces possible failure points into the system. Unfortunately, companies don’t have better options…
Patrick Willemson
The European Union has taken a leading role in shaping a variety of data and AI regulations. One of its most recent initiatives, the Ecodesign for Sustainable Products Regulation (ESPR), extends this regulatory momentum into the manufacturing sector. Under this new regulation, manufacturers and…