All Features
Stephanie Ojeda
The U.S. Food and Drug Administration’s inspections and subsequent actions all come down to product quality. Quality system failures result in noncompliances that FDA inspectors target during their inspections. If there is any doubt that a manufacturer’s product is safe and effective, it is the…
Akhilesh Gulati
Paul was sitting in his office staring at production numbers from the past quarter. Despite having a great team, strong customer demand, and state-of-the-art equipment, the factory’s performance wasn’t meeting expectations. There was a bottleneck in the assembly line—a critical chokepoint that was…
Anne Trafton
For many industrial processes, the typical way to separate gases, liquids, or ions is with heat, using slight differences in boiling points to purify mixtures. These thermal processes account for roughly 10% of the energy use in the United States.
MIT chemical engineer Zachary Smith wants to…
Stephanie Ojeda
In April 2018, the U.S. Food and Drug Administration (FDA) approved the first artificial intelligence-powered diagnostic system, a software program used to detect diabetes-related vision loss.
Since then, the industry has seen explosive growth of AI in medical device manufacturing, which is…
Mike Figliuolo
For me, the future is all about learning and teaching. Learning new ideas or disciplines fascinates me. Interconnecting those experiences and disciplines and creating new ideas to share with others through teaching is even more exciting. And the more I teach, the more I learn from my class…
Jones Loflin
I enjoy painting, and I’ll admit that I’m not the neatest painter out there—I get a lot on me. And I’m not the fastest painter either, but I feel like I do a pretty good job. One of the tools that helps me improve my painting skills is painter’s tape (the blue stuff is my favorite). It enables me…
Brian Hughes
We live in a world where problems aren’t just growing—they’re evolving into ever-more complex challenges. During the 20th century, we pushed the boundaries of innovation, creating complicated systems that demanded structured problem-solving approaches. Techniques like 5 Whys and the Ishikawa…
Ariana Tantillo
On June 18, 2023, the Titan submersible was about 90 minutes into its two-hour descent to the Titanic wreckage at the bottom of the Atlantic Ocean when it lost contact with its support ship. This break in communication set off a frantic search for the tourist submersible and five passengers on…
Ayush Soni
Audits and inspections are critical components of industrial safety management. These processes help organizations ensure compliance with legal requirements, identify risks, and improve workplace safety and operational efficiencies. Conducting regular audits and inspections is not just a regulatory…
Ilana J. Sprongl
Back in 2023, only 15% of businesses had adopted AI-augmented software testing tools. By 2027, that number is expected to leap to 80%. The reason behind this rapid adoption is clear. The complexity of modern software and products is skyrocketing, and with it, the risks associated with quality…
Akhilesh Gulati
In the world of operations and quality management, the pressure to act quickly can feel overwhelming. Senior executives are constantly racing against time to meet customer demands, solve problems, and keep shareholders satisfied. In the rush to address immediate challenges, “Ready, aim, fire!” gets…
Harish Jose
In this article, I’m exploring complexity through the lens of George Spencer-Brown’s Laws of Form (Cognizer Co., 1994). This philosophical and mathematical treatise explores the foundations of logic and mathematics via a unique symbolic system. Spencer-Brown introduces a primary algebra based on a…
Gleb Tsipursky
In the rapidly evolving business landscape, the momentum toward policies mandating a return to the office (RTO) is gaining traction. However, this shift risks overlooking critical segments of the workforce, particularly older employees, individuals with disabilities, and women, whose participation…
Laurie Locascio
So much has changed since I walked onto the Gaithersburg, Maryland, campus of the National Institute of Standards and Technology (NIST) almost three years ago to begin my term as its director and U.S. Commerce Undersecretary for Standards and Technology.
We were all still feeling the impacts of…
William A. Levinson
Recent labor relations controversies and ongoing arguments about the minimum wage have raised questions as to how a supply chain should share the utility it produces.
If we ask the wrong question, however, we’ll get the wrong answer. “What is a fair share?” asks how a supply chain should divide a…
Malcolm Chisholm
Data are the fuel of the Information Age, and all organizations acknowledge the value of well-managed corporate data assets. The problems start when we begin to ask just exactly how the data assets are to be well managed.
In response, many organizations have put data governance departments in…
Harry Hertz
A recent Inc.com blog post by Jessica Stillman discusses Malcolm Gladwell’s new book, Revenge of the Tipping Point (Little, Brown and Co., 2024). The theme in both works is that you can’t create a high-performing team simply by bringing together individual high performers. They need to gel as a…
Jennifer Chu
The electronics industry is approaching a limit to the number of transistors that can be packed onto the surface of a computer chip. So chip manufacturers are looking to build up, rather than out.
Instead of squeezing ever-smaller transistors onto a single surface, the industry is aiming to stack…
Nick Haase
In the evolving landscape of industrial digital transformation, the unified namespace (UNS) has emerged as a transformative approach to enterprise data management. At its core, UNS provides a single source of truth that eliminates barriers between disparate systems and data sources, enabling any…
Peter Zemsky, Ricky Wong
Gemini, O1, Grok, Claude, Llama, Yi, and Mistral: The number of large language models (LLMs) seems to have grown exponentially since OpenAI’s ChatGPT burst into the public consciousness in late 2022. It’s estimated that $154 billion was spent on AI by businesses in 2023, while the most recent …
Quality Digest
(Deloitte: London) -- Deloitte’s annual “Tech Trends” report details six AI-fueled trends shaping business operations, growth, and transformation.
Key takeaways
AI is everywhere. From the server room to the boardroom, artificial intelligence is becoming foundational to enterprise IT, and an…
Ben P. Stein
NIST is unique as the national measurement science institute. We are the U.S. agency responsible for maintaining measurement standards, from the second to the kilogram.
We help ensure that these units of measure are consistent across our watches and our grocery scales. But this isn’t as…
Donald J. Wheeler
When Sir Ronald Fisher created the analysis of variance (ANOVA) in the 1920s, he extended the two-sample t-test to allow the comparison of k sample averages. During the same time period, Dr. Walter Shewhart was creating the process behavior chart. So it should be no surprise that both techniques…
Mike Figliuolo
Every day there’s a new pile of “experts” cropping up on every subject imaginable. The key to differentiating genuine experts from frauds is to ask the right questions.
Warning: This post is a bit of a rant (but it does have a story and some practical advice). How many new experts are there today…
Gleb Tsipursky
In today’s rapidly changing business environment, a subtle yet profound shift is taking place in office dynamics, particularly as we welcome back teams that have been dispersed by the necessity of remote work.
Managers find themselves at the helm of this transformation, charged with the critical…
