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Researchers Outline Physics of Metal 3D Printing
Although the most common method of metal 3D printing is growing exponentially, moving forward from producing prototypes to manufacturing critical parts will be possible only by reaching a fundamental understanding of the complex physics behind the process, according to a new paper written by…
Gaining Influence in a Crisis
In March 2014, Malaysian Airlines flight 370 disappeared on its way to Beijing. To this day, the fate of the plane has not been established. The tragedy of the aircraft’s disappearance was exacerbated by the images of distressed relatives herded into hotels in Kuala Lumpur and Beijing and being…
The Next Layer of Lean Manufacturing
Quality professionals in most manufacturing plants still have safety under their area of responsibility. Safety has been a growing concern in the workplace for decades, and in warehouse operations, forklift safety is one of the biggest. OSHA statistics report that more than 100 workers are killed…
Fischer Technology Opens Sales Office in Livonia, MI
(Fischer Technology: Windsor, CT) -- Fischer Technology, manufacturer of coating thickness, material testing, nanoindentation, and material analysis instrumentation, is expanding with a new office in Livonia, Michigan. This office will provide technical sales and service support for the Michigan…
AIMS Gives Manufacturers Control Over Production Processes With New CMM
(AIMS: Dayton, OH) -- Pressure to increase production and minimize waste for increasingly complex parts is driving manufacturers to look for quality control processes that are faster and more accurate. To help companies meet tolerances and achieve repeatability, Advanced Industrial Measurement…
Six Surefire Ways to Insult Your Customers
Ask how you can help, always keep a smile, respond to requests promptly... the list goes on. You’ve probably been exposed to an abundance of tips and tricks about how to become more customer-friendly. That kind of advice can definitely be valuable, but what you likely don’t hear—unless you’re a…
What Technology Can and Can’t Do for Quality
Technology is a useful tool in quality. That said, there are limits to what technology can do. Here’s my summary of its advantages and disadvantages for quality professionals. 1. Data and measurements. Technology can help you automate measurements and analysis of data (Minitab statistical software…
MDSAP Reaches for a 2019 Deadline in Canada
The International Medical Device Regulators Forum (IMDRF) began a pilot phase for its new Medical Device Single Audit Program (MDSAP) in January 2014. This audit combines regulatory audits the manufacturer would typically face when they sell their products in certain IMDRF member countries: the…
Introducing MarSurf UD 130 ‘Entry-Level’ Roughness and Contour Measuring System
(Mahr Federal: Providence, RI) -- Mahr Federal has introduced a new “entry-level” surface finish and contour measuring system that can generate both surface and contour measurements in a single pass. The MarSurf UD 130 replaces the MarSurf UD 120 and offers improved features, including nanometer…
Desired Outcomes Matter
What happens when we really understand our customers’ desired outcomes or the jobs they are trying to do? Something pretty incredible. A few weeks ago I wrote about “Faster Horses... and Customer Outcomes” and the importance of asking the right questions to understand desired outcomes in order to…
Will You Be Ready for a FSMA Audit?
Although the FDA’s Food Safety Modernization Act (FSMA) was passed in 2011, the reality is that the rules that went along with the law—and that truly define how it will be executed and regulated—are just now being finalized. Enforcement of these rules should really ramp up in 2016 and 2017. Will…
Attendee Registration Opens for 2016 Coordinate Metrology Society Conference
(CMSC: Weatherford, TX) -- The Coordinate Metrology Society (CMS), the eminent membership association for 3D measurement professionals, today announced its online attendee registration is open for the Coordinate Metrology Society Conference (CMSC). Held at a different location each year, the CMS…
Cold Hard Facts of Metrology
Flu season typically peaks between December and February, but by the time the winter holidays roll around, many of us will have already waited in line at area clinics, grocery stores, and pharmacies to get our annual flu shot. The Centers for Disease Control reports that U.S. vaccination efforts…
How to Manage a New World of Risk
These days, even a cursory scan of the headlines brings fresh reminders of risk, from the ramifications of climate change to shocking terror events such as the recent attacks on Paris by the Islamic State. Now more than ever, companies need risk managers. Paradoxically, however, the new ubiquity…
Personal Kanban Celebrates Five Years With an Online Course
Most of us struggle to keep up with ever-changing responsibilities that prevent us from doing our best. The human brain doesn’t respond well to the stress of juggling multiple priorities. Cognitive overload destroys productivity, zapping our focus and motivation. That’s where Personal Kanban can…
SAE International Publishes First-Ever Guidebook for Vehicle Cybersecurity
(SAE: Warrendale, PA) -- SAE International has announced the publication of a groundbreaking new recommended practice which provides guidance on vehicle cybersecurity. “SAE J3061: Cybersecurity Guidebook for Cyber-Physical Vehicle Standards” establishes a set of high-level guiding principles for…
The Levey-Jennings Chart
The Levey-Jennings chart was created in the 1950s to answer questions about the quality and consistency of measurement systems in the chemical and process industries. This column will illustrate the fatal flaw in this technique and show a better way to track the consistency of your measurement…
Who Have the Skills to Drive Innovation?
Hackers and hipsters may be behind the innovative success of today’s startups, but established companies require different skill sets. It’s becoming obvious to the startup world that entrepreneurial teams based on the corporation’s typical structure work poorly. The idea that a team should be…
Revised Cleanroom Standards Incorporate Best Practices for Contamination Control
(ISO: Geneva) -- Controlling contamination is essential in many manufacturing and research activities. The use of cleanrooms, along with strict and stringent processes, makes this possible. ISO 14644-1:2015 and ISO 14644-2:2015, the recently revised ISO standards for cleanrooms, can help. Food…
David Bowie: Look Back in Quality
Unless you live under a rock, you’ve no doubt heard that the world recently lost David Bowie, one of the greatest artists of our time. My memories of the Thin White Duke go all the way back to my formative years. I recall his music echoing through the halls of our house as I crooned along while…
Develop Your Team: the Truth About Bell Curves
When applied to people’s intelligence, the theory behind the bell curve says that most people will be average, with a small percent being top performers and a small percent being losers. But when it comes to performance, the truth is the bell curve only exists if you believe it does. Robert…
NIST Launches National Competition to Make Robots More Agile
Manufacturers, robot suppliers, and researchers, here’s your chance to get in on the ground floor of an upcoming national competition intended to help make robots more handy and nimble on the factory floor. The National Institute of Standards and Technology (NIST) is launching the Agile Robotics…
Process Excellence Makes Sales Problems Solvable
This month Quality Digest Daily welcomes Michael Webb, a noted author and consultant who writes about how the quality and productivity sciences improve sales and marketing departments. How well does your company benefit from quality improvement and productivity? For instance, how well do you…
Coordinate Metrology Society Offers Level-Two Certification for Laser Tracker Users
(CMS: Weatherford, TX) -- The Coordinate Metrology Society (CMS), the membership association for measurement professionals, will make available a new CMS Level-Two Certification program for users of laser trackers at its upcoming 2016 conference. This is the industry’s first hands-on performance…
Building Comprehensive Quality Capabilities
While contemplating the teachings of Edwards Deming, who is widely known for being vocal on the topics of quality and statistical analysis, I thought I’d delve into a few areas where he was a little less known, but just as passionate and to a certain extent influential: leadership and innovation…

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