Quality Features

Knowledge at Wharton's picture
Knowledge at Wharton
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April,...
Gleb Tsipursky's picture
Gleb Tsipursky
As a vast number of companies rush to reopen, they’re falling into the trap of “getting back to normal.” They don’t realize that we’re heading into a period of waves of restrictions, due to many...
Harry Hertz's picture
Harry Hertz
Communities across America have long struggled with systemic issues, such as education disparities, income inequality, access to healthcare, diversity and inclusion, and inequalities in economic...
Michael Weinold's picture
Michael Weinold
After nearly 130 years in business and a series of breakthrough innovations that shaped the way we light up our homes, General Electric has sold its lighting division to the U.S.-based market leader...
Ken Voytek's picture
Ken Voytek
I’ve made it my personal crusade to keep a focus on the fundamental importance of productivity to manufacturers, to the Manufacturing Extension Partnership (MEP) program at the National...
Jeffrey Phillips's picture
Jeffrey Phillips
Throughout human history we’ve constantly sought out tools and capital to make us more productive. From the formation of basic tools to assist in farming to real cultivation and shaping of the...
Kayla Wiles's picture
Kayla Wiles
A new laser treatment method could potentially turn any metal surface into a rapid bacteria killer just by giving it a different texture, researchers say. In a new study, they demonstrated that this...
Gleb Tsipursky's picture
Gleb Tsipursky
How can quality professionals defeat unconscious bias? First, you need to know what unconscious bias is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination...
Adam Bahret's picture
Adam Bahret
‘What’s the MTBF of a human?” A bit of a strange question I ask in my Reliability 101 course. Why ask such a weird question? I’ll tell you why. Because MTBF is the worst, most confusing, crappy...
Donald J. Wheeler's picture
Donald J. Wheeler
In May 2019, James Beagle and I published an article that contained tables for the analysis of mean moving ranges or ANOMmR (pronounced a-nom-m-r). By request of those using this technique, I...
Martin J. Smith's picture
Martin J. Smith
Robert Siegel has peered into the post-Covid-19 future and concluded that anyone hoping for a quick recovery is likely to be disappointed. Which means a great many businesses will fail. “We can say...
Harish Jose's picture
Harish Jose
Shigeo Shingo is one of my heroes in industrial engineering. He had a great mind that thrived on curiosity. Today I am looking at Shingo’s Whys. This is in contrast to Taiichi Ohno’s 5 Whys method....
Katy Kvalvik's picture
Katy Kvalvik
Communication is not only a necessary skill—it can be the difference between getting the contract, saving your company millions, and ultimate workplace harmony. To be an effective leader, you must...
Wendy Stanley's picture
Wendy Stanley
Today’s manufacturers have plenty of software solution options that are meant to enhance their productivity. You may be familiar with each of these software packages. However, if you are not, it is...
Katherine Harmon Courage's picture
Katherine Harmon Courage
This story was originally published by Knowable Magazine. From mask wearing to physical distancing, individuals wield a lot of power in how the coronavirus outbreak plays out. Behavioral experts...
Matthew Staymates's picture
Matthew Staymates
As a fluid dynamicist and mechanical engineer at the National Institute of Standards and Technology (NIST), I’ve devoted much of my career to helping others see things that are often difficult to...
Donald J. Wheeler's picture
Donald J. Wheeler
The daily Covid-19 pandemic values tell us how things have changed from yesterday, and give us the current totals, but they are difficult to understand simply because they are only a small piece of...
Eric Buatois's picture
Eric Buatois
As the coronavirus wreaks economic turmoil around the world, our modern supply chains are facing unprecedented stress. For months prior to the Covid-19 crisis, trade tensions had been mounting due to...
William A. Levinson's picture
William A. Levinson
The U.S. House of Representatives has passed the HEROES Act (Health and Economic Recovery Omnibus Emergency Solutions Act)1 which will, if approved by the Senate and president, require OSHA to...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
One of my favorite movies is Stripes. Starring Saturday Night Live comedians Bill Murray and John Candy, the 1981 hit movie features a scene in which new Army recruits (including Murray and Candy)...