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Devising an Optimal Sourcing Strategy
Sameer Hasija
Let’s assume you’re a company scouting for vendors for a variety of business-critical IT projects. Every candidate you approach wants to scoop up as much of your business as possible. Should you try to find the best partner for each task, or look for a one-stop shop? The theoretical advantages of…
This Year’s Flu Exposes a Flaw in Our Medical System
Morten Wendelbo, Christine Crudo Blackburn
  Flu season in the United States typically peaks in February, but this year’s outbreak is already one of the worst on record. As of Jan. 6, 2018, 20 children have died from the flu, and overall mortality caused by the virus is already double that of last year’s. One reason the flu is so severe…
Drug Manufacturing That Is Out of This World
Rob Matheson
Liquid-liquid separation and chemical extraction are key processes in drug manufacturing and many other industries, including oil and gas, fragrances, food, wastewater filtration, and biotechnology. Three years ago, MIT spinout Zaiput Flow Technologies launched a novel continuous-flow liquid-…
Fresh Changes in the Pipeline
ISO
Ageing wastewater systems are under threat from growing populations, urbanization, pollution. and climate change, not to mention human behavior. However, despite these challenges and fears for health and safety, the new ISO 24516 series is playing a key role in turning what many consider a burden…
To Get the Most Out of Self-Driving Cars, Tap the Brakes on Their Rollout
Jack Barkenbus
Every day about 100 people die in car crashes on U.S. roads. That death toll is a major reason why both Congress and the Trump administration are backing automotive efforts to develop and deploy self-driving cars as quickly as possible. However, officials’ eagerness far exceeds the degree to…
Transitioning to ISO 45001
Ismael Belmarez
Workplace safety is a vital concern for every organization. According to the U.S. Bureau of Labor Statistics, 2.9 million nonfatal workplace injuries and illnesses were reported by private industry employers in 2016, costing employers tens of billions of dollars. In March of this year, the leading…
Inside Quality Digest Live for Jan. 5, 2018
Mike Richman
Last Friday’s episode of QDL welcomed the new year with our usual original take on featured editorial content, plus a great Tech Corner. In case you missed it, here’s what we covered: “Most ‘Innovations’ Are Mere Novelties” In this article, author Helen Barrett exposes the myth of the lone-wolf…
Evolution and Quality Improvement
Mike Richman
Many people don’t understand how the theory of evolution works. There is this notion that change somehow just occurs naturally over the course of geological time. What some fail to grasp is that change does not simply happen. It occurs because there is some external pressure that forces adaptation…
Why the Right Change Often Feels Wrong
Scott Berkun
On Tuesdays I write about the top-voted question on “Ask Berkun.” This week’s question came from J.R., who wrote: “What is a favorite theory that you wish more people understood?” A favorite theory that I wish was more well-known is the Satir Change Model. It’s popular in some circles, but often…
Prioritization Is a Symptom
Jim Benson
People are always asking us for help with ways to prioritize. Almost everyone believes prioritization to be an action in and of itself. They ask, “What mechanisms do you use to prioritize?” However, we find most often that prioritization issues, like trust issues, are a symptom of deeper problems…
Inside Quality Digest Live for Dec. 15, 2017
Mike Richman
Last Friday’s episode of QDL was our final show of the year, and we’re leaving 2017 on a high note! We brought you two great interviews and a terrific Tech Corner, not to mention some advice on increasing your productivity in 2018. Let’s take a look: “AIAG and VDA Release Draft of Harmonized FMEA…
Improve Quality and Productivity in Warehouse Operations
Trevor Blumenau
How does one define quality in the context of a warehouse? The perfect warehouse is clean, has everything in its place, and is easy to access. Your warehouse looks like the one below, right? You have a perfectly accurate database table that tells you exactly where everything is, correct?  And…
Would You Love to Change the World?
Laurel Thoennes @ QD
Who hasn’t been subjected to fear, manipulation, hypocrisy, and greed? The majority of the human race is continuously under the thumb of individuals who have succumbed to these unconscious states of existence. If you want change but don’t know what to do, here are points in a hopeful direction. It…
Counterfeit Parts and the 1,000 Risk Priority Number
William A. Levinson
The recent revelation that a major steel maker falsified test data,1 and similar scandals at other companies,2 underscores the menace of counterfeit parts, or what a 1987 Senate hearing called COME UPS: COunterfeit MatErials and Unauthorized Product Substitutions. The history of COME UPS shows the…
Communication, Not Structure
Kevin Meyer
Changing an organization’s structure seems to be the common knee-jerk response to internal issues. My prior company embarked on a reorganization to eliminate arbitrary site- and function-based structures so that we could align around corporatewide value creation processes. During the…
Inside Quality Digest Live for Nov. 3, 2017
Mike Richman
During the Nov. 3, 2017, episode of QDL, we (figuratively) traveled the globe to bring you quality information. Let’s take a closer look: “‘Made in Japan’ Falls from Grace Amid Scandals, Systematic Flaws in Manufacturing Industry” Kobe Steel is the latest Japanese manufacturer to admit to…
The Lean Brain Series, Part 2: Visualization Begets Alignment
Tonianne DeMaria
Lean says: Map the value stream. Your brain says: I’ve been doing this so long, it’s become second nature to me. The steps are right here—in my head. What’s at play here: • Illusion of transparency • Curse of knowledge/information imbalance • Status quo thinking • Groupthink/false consensus…
Overcoming Supply Chain Challenges and Seizing Opportunities
Sam Golan
In today’s economy, almost all manufacturing organizations are part of a supply chain, either as a buyer or a supplier themselves. Quite often they are both. Outsourcing in traditional as well as new industries is growing rapidly. Consider that Boeing’s outsourcing evaluation grew from 400,000…
Inside Quality Digest Live for October 20, 2017
Mike Richman
We cover a wide range of topics on QDL most weeks, but our latest episode, from Friday, Oct. 20, 2017, provided a steady drumbeat of technological detail. Here’s what we chatted about: “Energy Harvested from Evaporation Could Power Much of U.S., Says Study” Renewal sources of energy like solar…
Why Intelligent Supply Chains Will Rule the World
Elizabeth Gasiorowski Denis
Global freight transport is a key component in the trade of goods and materials, but new demands on the transport network are creating fresh challenges for data. Transport companies are endeavoring to meet those new demands, but are they successful? Discover how an adaptive, intelligent supply…
Ensuring the Cybersecurity of Manufacturing Systems
Timothy Zimmerman
Cybersecurity, at this point in the technological age, has become a household word. Every week, almost like clockwork, it seems there is a story in the news about a newly discovered hack or data breach, often made possible by poor cybersecurity practices. Many of these incidents are focused around…
Appreciating U.S. Industry
Mike Richman
Friday, Oct. 6, 2017, is Manufacturing Day, one of the most important events of the year for those of us working within industry. On this occasion, we should all take some time to honor the science and art of manufacturing, an endeavor that has quite literally built our amazing modern society from…
Machine Translation’s Effect on Global Business Communication
Graham Ross
Why doesn’t machine translation (MT) work for all languages? There are currently more than 7,000 languages worldwide. If each of those had four dialects, that would be more than 28,000 language variances. To offer a perspective, Google can translate 37 languages. If you take into account…
Rocks, Riches, Rust
Taran March @ Quality Digest
One thing you can say about that critical commodity called steel: It gets around. Ancient ironware excavated in what is now Turkey has been dated to 1800 B.C. Some 1,200 years later, blacksmiths in Sri Lanka employed furnaces driven by monsoon winds to produce a high-carbon steel. The Tamils of…
Manufacturing: Creating Opportunity Through Innovation
Beth Colbert
When we think of champions of manufacturing today, we tend to think of some of the big companies such as Boeing, Caterpillar, Hewlett-Packard, and IBM. But companies don’t form themselves, and patents don’t automatically mean innovation—people do. Not all companies have inventors. However, all…

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