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Seven ‘Cardinal Sins’ of Supply Chain Management
Doug Surrett
The importance of supply chain solutions relative to a company’s efforts to maintain and improve quality are almost impossible to underplay. When enacting quality improvement programs, any company would do well to examine its supply chain model and processes as a fundamental means of improving…
The Four Principles of Dynamic Work Design
MIT Sloan School of Management
Traditional corporate hierarchies tend to rely on static design. There’s the CEO at the top, followed by directors and managers. Red tape and inefficient processes can bog down decisions.  Dynamic work design is a more effective method of managing workflow, especially intellectual work, says MIT…
Need for Speed
Taran March @ Quality Digest
Supply chains’ last-mile delivery has become the new Pony Express. Like that famous but short-lived courier service, the global supply chain is focused on completing the final segment between supplier and customer—which in reality is anywhere between six and nine miles, according to a recent study—…
Overproduction vs. Fast Improvement Cycles
Mark Rosenthal
A couple of weeks ago I posed the question, “Are you overproducing improvements?” and compared a typical improvement “blitz” with a large monument machine that produces in large batches. I’d like to dive a little deeper into some of the paradoxes and implications of 1:1 flow of anything,…
Reflection
Kevin Meyer
One of my great pleasures is going for a walk on the six-mile-long and generally empty beach a couple blocks from my house. There’s the remnant of a long-dormant (hopefully!) volcano at one end that is strangely humbling. A long walk in such a beautiful spot creates a connection between nature, my…
Next Time You Want to Identify Waste on Your Shop Floor, Visit an Art Museum
Mary Hallock
In lean we talk about “seeing the waste” and using visual tools. Many of us who use these terms  have had a lot of training in engineering, manufacturing, and other highly technical areas. However, the skills needed to “see” problems may lie more firmly in the study of art. I recently read an…
How to Use Multi-Jet Fusion for Functional 3D-Printed Parts
Protolabs
Technology giant HP has developed and launched multi-jet fusion (MJF), an industrial-grade 3D printing technology that quickly and accurately produces functional prototypes and end-use parts for a variety of applications. Protolabs served as one of several test sites for this additive manufacturing…
Inside Quality Digest Live for April 20, 2018
Mike Richman
On the Apr. 20 episode of QDL, we brought you interviews on manufacturing’s digital transformation and the primacy of photogrammetry for large-volume, close-tolerance metrology, plus news about logistical efficiencies and worker motivations (or lack thereof). Here’s a closer look at the show:  “…
Measuring the Economy With Location Data
Rob Matheson
Carrying your smartphone around everywhere has become a way of life. In doing so, you produce a surprising amount of data about your role in the economy—where you shop, work, travel, and generally hang out. Thasos Group, founded at MIT in 2011, has developed a platform that leverages those data,…
The Three Gaps of Creativity: Effort, Skill, and Quality
Scott Berkun
The great surprise for people with good ideas is the gap between how an idea feels in their minds and how it feels when they try to put the idea to work. When a good idea comes together, it feels fantastic. Good ideas often come with a wave of euphoria, a literal dopamine high, and we’re joyously…
Organizational Culture Polarities Hold the Key to a Healthy Culture
Jesse Lyn Stoner
Too much of a good thing brings out its downside. Ever had too much team time? It makes you long for a solo vacation on a desert island. One of the best portrayals of “too much of a good thing” was in Black Mirror’s Nose Dive (Season 3). In what initially looks like a utopian culture where everyone…
Quickest Way to Effective AIAG-VDA-Harmonized FMEAs
Richard Harpster
The AIAG-VDA FMEA Handbook committee and everyone who responded to the request for comment on the proposed AIAG-VDA failure mode and effects analysis (FMEA) manual must be applauded for their efforts. Harmonizing the VDA and AIAG FMEA methods is not an easy task. According to industry sources,…
The Six Core Questions
Gwendolyn Galsworth
The six core questions you see below are a window to help us understand why we struggle at work. Why? Because the answers to them are missing! The remedy is to first notice that—to notice the motion caused by those deficits. Then remove the motion by implementing visual answers. Imbed the answers…
HoneyBot Lures in Digital Troublemakers
Georgia Tech News Center
It’s small enough to fit inside a shoebox, yet this robot on four wheels has a big mission: keeping factories and other large facilities safe from hackers. Meet the HoneyBot. Developed by a team of researchers at the Georgia Institute of Technology, the diminutive device is designed to lure in…
If Bridges Could Talk
Taran March @ Quality Digest
The rutted road to Quality Digest’s office is a pretty good example of highway health across the country. Running to the city’s shuttered airport, it’s riddled with potholes and cracks that flourish along a timeline of repair and despair. Some are filled, some are returning to the empty state;…
Embroidering Electronics Into the Next Generation of Smart Fabrics
Asimina Kiourti
Archaeology reveals that humans started wearing clothes some 170,000 years ago, very close to the second-to-last ice age. Even now, though, most modern humans wear clothes that are only barely different from those earliest garments. But that’s about to change as flexible electronics are…
Lessons on Quality Management From Kobe Steel
Debashis Sarkar
The cheating at Kobe Steel shook not just Japan but the entire manufacturing world. As Kobe Steel CEO Hiroya Kawasaki revealed, about 500 companies had received its falsely certified products, which affected not only those companies but also its entire supply chain. However, the issue at Kobe was…
FARO QuantumS Helps Woodland Trade Co. Win Jobs, Boeing Supplier of the Year, Part 2
Ryan E. Day
In part one of this article, we explored how Woodland Trade Co. (WTC) leveraged high-accuracy portable CMMs to help land tight-tolerance aerospace contracts, and even earn Boeing’s Supplier of the Year award. Here in part two, WTC’s QA manager William Shanks reveals the advanced technology that…
Parents: Hold Yourselves Accountable for the Skills Gap
Laurel Thoennes @ QD
Employers can’t find people with the skills needed for the today’s workplace, because high schools and universities fail to teach students useful job skills. The skills gap is a decades-old and well-known problem that will remain unsolved unless we flip priorities not only in our school systems…
AS9100 Transition
Eric Stoop
If you had your AS9100 transition audit tomorrow, could you say right now whether you would pass? More important, do you know where the gaps are in your processes that could trigger nonconformities? AS9100 is the leading standard for aerospace management systems, required by original equipment…
Should U.S. Taxpayers Support Industry Initiatives?
Jeff Dewar, Mike Richman
Just as the Malcolm Baldrige National Quality Award program was defunded by the federal government during the Obama Administration, President Trump and Mick Mulvaney, director of the Office of Management and Budget (OMB), are now contemplating the eventual demise of several long-standing…
Which Revolution Is More Historic: Industrial or Tech?
Edmund Andrews
It’s an article of faith that technological innovation is crucial to prosperity and is currently changing our lives at an unprecedented rate, but how do we know if the pace of pioneering breakthroughs is any faster today than it was during Thomas Edison’s era? In fact, some economists argue that…
Devising an Optimal Sourcing Strategy
Sameer Hasija
Let’s assume you’re a company scouting for vendors for a variety of business-critical IT projects. Every candidate you approach wants to scoop up as much of your business as possible. Should you try to find the best partner for each task, or look for a one-stop shop? The theoretical advantages of…
This Year’s Flu Exposes a Flaw in Our Medical System
Morten Wendelbo, Christine Crudo Blackburn
  Flu season in the United States typically peaks in February, but this year’s outbreak is already one of the worst on record. As of Jan. 6, 2018, 20 children have died from the flu, and overall mortality caused by the virus is already double that of last year’s. One reason the flu is so severe…
Drug Manufacturing That Is Out of This World
Rob Matheson
Liquid-liquid separation and chemical extraction are key processes in drug manufacturing and many other industries, including oil and gas, fragrances, food, wastewater filtration, and biotechnology. Three years ago, MIT spinout Zaiput Flow Technologies launched a novel continuous-flow liquid-…

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