Implementing a new quality management system (QMS) is no small task, especially for life science companies faced with stringent regulatory requirements and a high validation burden. Entrenched legacy systems compound the problem as organizational inertia and complacency lead companies to make do with manual processes and siloed tools.

But as quality pioneer W. Edwards Deming reminds us, “A bad system will beat a good person every time.”

In other words, no matter how skilled or dedicated your team is, patchwork systems create huge unnecessary financial, operational, and compliance costs. For many manufacturers, the full scope of these costs only becomes clear once they’ve implemented a centralized QMS.

Infrastructure maintenance and support costs

One of the biggest costs of fragmented quality management systems is the infrastructure required to support multiple legacy applications across different servers, each demanding ongoing IT support, updates, and security monitoring.

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