Effective engagement can foster productivity and stronger financials
The old methods of demand generation won’t work in the always-online era
As algorithms increasingly become gatekeepers, where should rejected customers turn for an explanation?
Consumers have unleashed their creativity during lockdown. Some clever brands have noticed.
From shop floor to C-suite, data are most valuable when they address the job-related issues of users
Machine learning algorithms are the ‘robots’ in the pricing process
A sound quality management foundation exists in local government
Risk and liability are the result of continual improvement done poorly
As the world slowly adjusts to a post-pandemic society, the relevance of co-working spaces is being put to the test
Employee recognition software can help teams feel valued on a regular basis
Digital resilience starts with an analytics transformation: data set, mindset, and skill set
Virtual healthcare has been pushed into the mainstream. Will we go back to doctors’ waiting rooms?
Clause 9 of the standard can truly quantify business excellence and risk avoidance
People think robots bomb as nannies and comedians. OK for package deliverers and tour guides.
Clause 8 contains the requirements for planning, designing, and bringing to fruition products or services
PPE counterfeits endanger lives. Testing ensures real PPE does its job.
Keep these ideas in mind as you reintroduce your employees to their workplace
Use this three-step process to prevent disasters in implementing decisions
While this worldwide, unintended experiment continues we won’t immediately know if we have passed the peak
For now, it’s so long to a crucial public space for the practice of peaceful coexistence
