{domain:"www.qualitydigest.com",server:"169.47.211.87"} Skip to main content

User account menu
Main navigation
  • Topics
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Videos/Webinars
    • All videos
    • Product Demos
    • Webinars
  • Advertise
    • Advertise
    • Submit B2B Press Release
    • Write for us
  • Metrology Hub
  • Training
  • Subscribe
  • Log in
Mobile Menu
  • Home
  • Topics
    • 3D Metrology-CMSC
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Login / Subscribe
  • More...
    • All Features
    • All News
    • All Videos
    • Contact
    • Training

Use a Scorecard to Evaluate People More Fairly

A written framework is an easy way to hold everyone to the same standard

Dave Gilson
Wed, 10/26/2022 - 12:02
  • Comment
  • RSS

Social Sharing block

  • Print
Body

Like most of us, lawyers think they can be impartial when they rate other people’s work. “They say, ‘Who writes a brief doesn’t matter. A brief is a brief; it stands on its own merit,’” explains Lori Nishiura Mackenzie, the lead strategist for diversity, equity, and inclusion at Stanford Graduate School of Business.

ADVERTISEMENT

She cites an experiment in which 60 law firm partners were given a legal memo peppered with errors. All were told that a young lawyer had drafted it. Half were told that the writer was white; the other half were told he was Black.

When the partners’ evaluations of the memo came back, the imaginary “white” lawyer received an average score of 4.1 out of 5 and was judged a “generally good writer.” The “Black” lawyer got a 3.2 and was deemed “average at best.”

Even when we think we’re being objective, biases can creep in. So how can we be more consistent and fair when we evaluate candidates and co-workers?

 …

Want to continue?
Log in or create a FREE account.
Enter your username or email address
Enter the password that accompanies your username.
By logging in you agree to receive communication from Quality Digest. Privacy Policy.
Create a FREE account
Forgot My Password

Comments

Submitted by Bruce Nagel (not verified) on Wed, 10/26/2022 - 09:48

Trying to rate people instead of the system?

Didn't Deming teach us that rating people rather than the system they work within is destructive?

He said again and again that the annual evaluation should be abolished but here is a quality publication pushing better methods to do something that is a bad idea.  Why?

We should focus on improving the system.

  • Reply

Submitted by e-quality on Sat, 12/24/2022 - 00:33

In reply to Trying to rate people instead of the system? by Bruce Nagel (not verified)

Trying to rate people instead of the system?

People represent the system. It's not what you measure in the system, but what you are going to do with the measurements.

  • Reply

Add new comment

Image CAPTCHA
Enter the characters shown in the image.
Please login to comment.
      

© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.

footer
  • Home
  • Print QD: 1995-2008
  • Print QD: 2008-2009
  • Videos
  • Privacy Policy
  • Write for us
footer second menu
  • Subscribe to Quality Digest
  • About Us
  • Contact Us