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The Mindful Ohno
Kevin Meyer
Mindfulness has become all the rage in personal and professional leadership these days, which is good and bad. Understood and done right, it’s a powerful concept. As with most concepts, however, it’s also often misunderstood, and therefore sometimes maligned and even misapplied. In this way,…
Why Quality Management Leaders Need an IoT Strategy Now
Rob Harrison
A recent survey conducted by LNS Research revealed that 43 percent of manufacturing professionals don’t understand the Internet of Things (IoT). Although this may be cause for some concern, it’s not entirely surprising. There is something important lurking behind the fact that although most have…
FDA’s CDER Has Ambitious ‘Front-Burner’ Priorities
Michael Causey
The folks at the Center for Drug Evaluation and Research (CDER) released their sometimes optimistic, but always enlightening guidance wish list and overall priorities for 2015. Let’s take a look. CDER director Janet Woodcock recently said these are her agencies “front burner” priorities: •…
How Does Kaizen Differ From a Kaizen Event?
Mark Rosenthal
The title of this article is a search term that recently hit The Lean Thinker site. It’s an interesting question—and interesting that it gets asked. “Kaizen” is now an English word—it’s in the OED—and defined as such: “Noun. A Japanese business philosophy of continuous improvement of working…
Achieving a Work/Work Balance
Mike Figliuolo
Leading a balanced life is a critical aspect of performing well as a leader. There are two types of balance. We always think about work/life balance in terms of “how much time do I spend away from the office?” You probably spend more hours at the office than you do away from it with your friends…
Exploring Tukey’s Exploratory Data Analysis
Matthew Barsalou
There are many tools available for investigating quality problems. One useful and easy-to-use set of statistical tools is John W. Tukey’s exploratory data analysis (EDA), which quality engineers can use for generating hypotheses. Tukey’s EDA provides many different methods for looking at data, and…
The Quality Paradox
Arun Hariharan
Have you encountered the following situation? A company has no time for quality, and therefore has more and more business problems. So they spend even more time fire-fighting, and as a result has even less time for quality, and so on.  I call this the quality paradox. Figure 1: The vicious cycle…
Build Strong Relationships With Suppliers Through Automated Auditing
Joe Humm
Many hands and companies touch the materials required to get a finished product to market. With the growth of supplier networks and contract suppliers, much of the quality process is out of the manufacturer’s control. If materials shipped from any vendor aren’t up to spec and a faulty product…
Collaborative Project Gives Manufacturing Some New Digital Threads
NIST
National Institute of Standards and Technology (NIST) researchers and their industrial partners aim to add a new dimension to manufacturing capabilities. In a new project, they will demonstrate the feasibility—and benchmark the advantages—of using standardized 3D models for electronically…
Are Change Management, Continuous Improvement, and Innovation the Same?
Harry Hertz
Call it semantics, but I think there is benefit in distinguishing among change management, continuous improvement, and innovation. By understanding the purpose of each, as well as management’s responsibilities for them, organizations have a richer set of tools for becoming better. My comments are…
Lean Tools Are Ideal for Product Life-Cycle Management
Mike Micklewright
Should an organization’s design engineers step foot on the production floor, or would this be too much of a distraction from what they get paid to do—cranking out new designs? For most progressive and forward-looking organizations, this is a no-brainer. Of course product engineers would be, and…
The Year of the Question
Matthew E. May
  As I contemplate the year ahead and the changes I’d like to bring about, I hereby by dub 2015 the “Year of the Question.” If I know anything after a half-century on this planet, it’s that we all live our lives in constant and continuous pursuit of answers to questions that occupy our minds—…
Leveraging Quality Tools Throughout the Organization
Akhilesh Gulati
Design of experiments (DOE) is a term familiar to most quality professionals. Some use it on a regular basis and others try their best to avoid it. Most of those who employ this problem-solving tool have done so mainly on behalf of quality improvement projects. Limiting DOE to just these areas or…
Got Safe Beef?
Michael Causey
The next time you want a cheeseburger, you might consider hopping a plane and flying to Germany. Or France. Or New Zealand. Basically, anywhere but the United States of America. Almost across the board, the United States ranks at the bottom (“regressive”) for produce traceability programs as…
Poisson Processes and the Probability of Poop
Joel Smith
On a recent vacation, I was unsuccessfully trying to reunite with my family outside a busy shopping mall and starting to get a little stressed. I was on a crowded sidewalk, in a busy city known for crime, and it was raining. I thought there was no way things could get more aggravating when…
Complete the Meaningful Tasks
Jim Benson
Our work should provide value to someone or something, otherwise why do it? When we build our personal kanbans, we’re building a board that drives us toward completing our work. But is that work worth doing? Webster’s defines value as a noun as well as a verb. The noun is defined as “the regard…
Made (Safely) in America
Rich Thomas
Manufacturers may be able to produce their products more cheaply overseas, but that option has its pitfalls, including supply-chain logistics and security issues. When deciding how and where to manufacture your product, it’s important to weigh the pros and cons carefully. Particularly for small…
Six Tips to Get the Most From a Mentoring Relationship
Jack Dunigan
Thinking about what life has brought to me thus far, I remember just how tentative and uncertain everything seemed when I first began my career. What would I do? Where would I do it? What was really required to succeed? Fortunately, I found mentors very early on who were—and are—deeply invested in…
Should You Treat Distributors Like Employees or Customers?
Jordan Katz
For suppliers, one question comes up again and again in their distributor relationships: Should you treat your distributors like employees, or should you treat them more like customers? The answer isn’t always clear. Distributors seem like employees because they sell and deliver a supplier’s…
Making Sacrifices for Innovation
Jeffrey Phillips
A post by Jeff DeGraff prompted me to write this. His post was titled, “What Are You Willing to Give Up for Innovation?” although on a closer read he’s not really suggesting that you give up anything. However, most executives believe that “doing” innovation involves a ratio of tradeoffs, …
Air Gauge Not in Use?
Stotz Gaging Co.
It’s a fact that air gauges are typically not in use approximately 90 percent (or more) of the time they’re in your shop or QC department. Because these gauges function by using clean and dry compressed air in a highly controlled flow, this relatively expensive commodity can cost your operation…
A Retrospective on U.S. Manufacturing in 2014
Phillip Singerman
Here we are in 2015, all one year older and one year smarter… well, hopefully. Before we forget all those ambitious New Year’s resolutions (which we’ll renegotiate in February), let’s take one final look at the key trends that kept U.S. manufacturing in the news in 2014. Technology Technological…
An Unauthorized Biography of the Stem-and-Leaf Plot, Part 2
Greg Fox
At the end of part one, aspiring statisticians Woodrow “Woody” Stem and August “Russell” Leaf, creators of the famed Stem-and-Leaf plot, were in bad shape. They had beaten each other statsless after an argument about the challenge given to them by their mentor, Dr. Histeaux Graham. That challenge…
Five Moments in Quality That Changed My Life
Jeff Dewar
Evolutionary biologist Stephen J. Gould is best known for his history of punctuated equilibrium, a revision to Charles Darwin’s theory of evolution. Punctuated equilibrium holds that new species evolve suddenly over brief periods of time, followed by longer periods during which there is no genetic…
Conveying Lean Excellence, Part 2
Thomas R. Cutler
In November 2014, Quality Digest Daily published the first in a series about companywide lean cultures and how a lean journey affects people and companies. Jonesboro, Arkansas-based Hytrol Conveyors, a designer and manufacturer of advanced conveyor systems, allowed an in-depth examination of why…

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