Quality Features

The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
“Writing is not a job; it’s a hobby!” thundered my father when I told him my plans for college. “You need to get a profession: Medicine, law, engineering, or accounting.”  I cheerlessly...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
Ray Bell was a math teacher, turned credit manager of a farm equipment company in my rural southern Georgia hometown. He was also my dad. I knew he kept a very detailed ledger book that had...
Paul Gay's picture
Paul Gay
Wireless communications have well and truly arrived in the industrial arena and considerable effort is now being put into integration and the writing of standards. In this article, the author...
Thomas R. Cutler's picture
Thomas R. Cutler
Innovative vehicle-mounted, hand-held, and wearable mobile computers must be dependable, tough, and reliable. Wireless computers extend corporate networks to mobile workers in demanding conditions...
Sean M. Dozier's picture
Sean M. Dozier
Do you really need to read another story about how project management and statistics helped some organization save money and meet their goals? Why are you even looking for case studies? Did your...
Mike Micklewright's picture
Mike Micklewright
It’s pretty obvious that in so many companies, based on their actions and behaviors, CEOs and other top managers just don’t get ISO 9001 and all the derivative standards. The following 10 signs...
Miriam Boudreaux's picture
Miriam Boudreaux
The ISO 9001 standard’s requirements with regard to suppliers are very short and concise but carry a lot of punch. These requirements can be very deceiving and in fact are often misinterpreted and...
Makino's picture
Makino
Many U.S. manufacturers have struggled to grow in the face of global competition and economic uncertainty. These factors have challenged the industry, put pressure on prices, and forced many...
Anonymous's picture
William R. Pape and Richard Ross
Resistance to the National Animal Identification Scheme (NAIS) has been strong. This six-year-old USDA policy initiative to reduce the catastrophic effects to the livestock and meat industry from...
Davis Balestracci's picture
Davis Balestracci
Remember my previous article on the quality pyramid where the very top element emphasizes the concept of “process?” One of the most powerful points to get across in any quality improvement effort is...
Chris Hardee's picture
Chris Hardee
As moviegoers, we have all seen a wide range of animation—from early Disney features, such as “Snow White,” to Japanese anime, and Pixar’s “Toy Story,” to an assortment of recent blockbusters that...
Donald J. Wheeler's picture
Donald J. Wheeler
Following my article on Leptokurtophobics (Do You Have Leptokurtophobia?) it was almost inevitable that we should hear from one. We were fortunate to have someone as articulate as Forrest Breyfogle...
Fluke Corp.'s picture
Fluke Corp.
I n process manufacturing, temperature uniformity is essential. Technicians rely on monitoring of all kinds, from fixed mount sensors to hand-held thermal imagers to track the condition of product...
Lonnie Wilson's picture
Lonnie Wilson
Five things to lean my company? In two days? That's pretty quick. Why so quickly?   I can think of two reasons. First, people expect things to be done better and faster each day; and it appears...
FARO's picture
FARO
Rocky Mountain Hydro Electric Plant is a pumped storage facility located in the Appalachian mountains of Northwest Georgia, approximately 62 miles from Chattanooga, Tennessee. The facility is co-...
Mark Graban's picture
Mark Graban
A couple of Sundays ago, I read this New York Times article about Apple's "App Store" for the iPhone and iPod Touch (I've been a pretty happy iPhone user for the past three months after...
H. James Harrington's picture
H. James Harrington
In Miguel de Cervantes' The Ingenious Hidalgo Don Quixote of La Mancha, Don Quixote dreams of being a brave knight who rides a great steed to fight for what is right. That dream turned into a vision...
Anonymous's picture
Neil McLeod
If ever there was an industry in which time compression is the name of the game, it’s Formula 1 Grand Prix motor racing. Scuderia Toro Rosso, owned by the Red Bull Co., is among the Formula 1...
Bill Kalmar's picture
Bill Kalmar
The band “Chicago” sang those words about "time" decades ago. The second line “Does anybody really care?” seems to sum up what is still in vogue today, especially in the workplace. Just as...
Anonymous's picture
Developing and refining the advanced processes for its manufacturing and assembly operation is no small task for Irvine, California-based Coast Composites Inc. The company makes large, precise...