Quality Features

Tracy Willis's picture
Tracy Willis
Do you hear Six Sigma professionals express frustration that the organization does not support their efforts?  Are there department heads in your life who have complained that their Six Sigma...
Aaron Sabino's picture
Aaron Sabino
The aerospace sector has the most stringent quality standards in the world. The big name manufacturers and their suppliers are constantly adapting new technologies to speed up inspection while...
Georgia Institute of Technology's picture
Georgia Institute of Technology
In 2008, Children’s Healthcare of Atlanta saw more than 170,000 patients across all three of its three emergency departments. That kind of volume demands an effective and efficient process, and...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
When I started at General Motors (GM) in the 1960s, we were the biggest and best company in the United States and most of the world. As a matter of fact, I believe that only a couple of state...
Bill Kalmar's picture
Bill Kalmar
Before some of you fact checkers write me to explain that locoism is a disease cattle contract by eating loco weed and a malady not inflicted on humans, let me assure you that there are some in our...
Tom Pyzdek's picture
Tom Pyzdek
In a recent post on the Evolving Excellence blog, Bill Waddell tackles one of my pet peeves: activity-based costing, or ABC. Few things do more harm to lean Six Sigma than this method of accounting...
Stewart Anderson's picture
Stewart Anderson
Just the other week, I had the privilege of visiting with three or four companies that were doing lean process improvement. In every visit, each company invited me into their “war room” where they...
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Elizabeth A. Thomson
Imagine a soldier's uniform made of a special fabric that allows him to look in all directions and identify threats that are to his side or even behind him. In work that could turn such science...
Stacey Corbin's picture
Stacey Corbin
Joyalukkas Jewellery is one of the world’s favorite jewelers, with a retail chain of more than 70 showrooms across the Middle East, India, and Europe. The company has grown over the past two decades...
Matt Edison's picture
Matt Edison
"Innovate at all costs!" This is the exhortation from innumerable business articles and best-selling business books. These authors describe how to innovate but fail to include how to find...
Mary F. McDonald's picture
Mary F. McDonald
I remember reading a book when I was younger, about a girl who was separated from her family during the Westward Migration, and forced to live on her own in the wilderness of early spring in 1860s...
Steven Ouellette's picture
Steven Ouellette
Have you ever met people who “do” statistical process control (SPC) only to get some screwy-looking control chart, and then text: OMG I H8 SPC! (If you don’t understand that, ask your nine-year-old...
Mettler-Toledo's picture
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, Ohio) -- Marzipan has its origins in the Orient, where it was served at the caliph's table as a special delicacy, and for a long time in Europe, marzipan could only...
Mettler-Toledo's picture
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, Ohio) -- Marzipan has its origins in the Orient, where it was served at the caliph's table as a special delicacy, and for a long time in Europe, marzipan could only...
David DeVowe's picture
David DeVowe
With the proliferation of 3-D scanning technologies, many options are available for obtaining an electronic 3-D file of a scanned object. The quality of results varies widely. Of those that have...
Denise Robitaille's picture
Denise Robitaille
A father and his son were going to market. Their donkey was laden with the vegetables from their garden and assorted wares they were going to sell. The young son became tired and so his father...
Richard A. Vincins's picture
Richard A. Vincins
Through the 1990s, the application of a quality system relied primarily upon the Food and Drug Administrations’ (FDA) good manufacturing practice requirements or the FDA 21 CFR Part 820 Quality...
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Beamex
For process manufacturers, regular calibration of instruments across a manufacturing plant is common practice. In plant areas where instrument accuracy is critical to product quality or safety,...
Akhilesh Gulati's picture
Akhilesh Gulati
We usually focus on lean and Six Sigma concepts as ideas for providing improvement. But there are many other approaches around the world that are insightful and worth noting as lessons learned for...
Barry Johnson's picture
Barry Johnson
When someone mentions design for Six Sigma (DFSS), the initial thought usually turns to developing new, innovative products. While DFSS has its roots in product development, individual components of...