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Shock to the System: Reviving Decision-Making in a VUCA World

A 3–2–1 countdown to reset

 César Badilla Miranda / Unsplash

Maartje van Krieken

Chaos Games Consulting

Mon, 10/13/2025 - 12:03
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Your market is shifting, your competitor just pulled ahead, and the one person who could execute the next move has resigned. You can’t get more data fast enough, yet the window to act is closing. In today’s volatile, uncertain, complex, and ambiguous (VUCA) world, this is the moment that defines leadership. Indecision is the most dangerous move you can make.

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It’s like waiting for a major software update to finish: You’ve been watching the progress bar for an hour, now stuck at 87%. Do you wait, restart? How do you know? And it doesn’t help when the colleague next to you says theirs was done in 15 minutes.

Now replace that update with a business-critical choice: You’re halfway through expanding production into a new product line, deposits paid and suppliers waiting. Tariffs might be coming... or not. The operations lead you thought you’d secured hasn’t signed yet. Two main competitors might merge if that legislative bill passes—or they might not.

Do you move now? Hit pause? Scale back? Consolidate? Or wait and see?

 …

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