All Features
Dan Jacob
LNS Research published its research, “Driving Operational Performance With Digital Innovation: Connecting Risk, Quality, and Safety for Superior Results” to address fundamental challenges quality and safety leaders face today.
If quality and safety are separate functions in your organization (…
Alison Hawke
Historically, quality in a process was something that was done at the end of the line. You inspected your widget once it was made, and if it had flaws, you fixed it or threw it out.
As in many modern manufacturing environments, quality in software has become a process you do from start to finish.…
Laurel Thoennes @ Quality Digest
In the foreword of Mark Graban’s book, Measures of Success: React Less, Lead Better, Improve More (Constancy Inc., 2018), renowned statistician, Donald J. Wheeler, writes about Graban: “He has created a guide for using and understanding the data that surround us every day.
“These numbers are…
Rip Stauffer
I must admit, right up front, that this is not a totally unbiased review. I first became aware of Davis Balestracci in 1998, when I received the American Society for Quality (ASQ) Statistics Division Special Publication, Data “Sanity”: Statistical Thinking Applied to Everyday Data. At the time, I…
Mike Richman
With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week. (I like to refer to it as “Manufactureville.”) Here’s what we covered during our second show of the week, from the booth of today’s sponsor, Q-Mark Manufacturing:
“Tapping Your Employee’s Knowledge”
It’s no…
Bruce Hamilton
Bob C. was a frontline employee with 25 years of experience. His day was spent operating a machine that stripped and terminated leadwire assemblies. Problem was, there were more than 1,000 different assemblies, and it seemed that, while the machine was always busy, it was always behind schedule.…
Mark Rosenthal
During a TED talk, Amy Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School, talks about “How to turn a group of strangers into a team.” Although long-standing teams are able to perform, our workplaces today require ad-hoc collaboration between diverse groups.…
Jared Evans
Implementing 6S, the lean strategy for reducing waste and optimizing efficiency in a manufacturing environment, is more than just creating work protocols that people must follow. Because that’s the thing about people: If they don’t know the “why,” they are less likely to buy in to any initiative,…
Kevin Meyer
For the past several years, I’ve been fascinated by how we think—and how that affects us, our leadership, and the organizations we’re a part of. A couple years ago I wrote about the beginner’s mind and the various forms of bias, particularly confirmation bias. During the past couple months, I’ve…
Hélène Horent
Founded in 1947, in Veles, Macedonia, BRAKO produces parts and components used in medical devices, road sweeper trucks, airport ground equipment, forklift accessories, metal-welded constructions, small hydro plants, telecommunications shelters, and antenna towers.
The company also makes various…
Ryan E. Day
As manufacturing finds its way through the 21st century, there’s a groundswell change emerging. Organizations are jockeying for competitive position as they endeavor to describe this phenomenon. Industry 4.0, the fourth industrial revolution, and the industrial internet of things (IIoT) are a few…
Ryan E. Day
‘In God we trust; all others bring data.” “Follow the data.” “Let the data talk.” Nice clichés, but there’s one problem... data can’t talk. In fact, data don’t say a darn thing. Data are bits of raw information. If you want to reduce product variation, improve your manufacturing processes, and…
Glenn S. Wolfgang
Flow quality management (Flow QM) is a logistical alternative to handling product in lots for the purpose of assessing and mitigating defects. It features a streamlined, automated acceptance sampling methodology, is built on empirical metrics, and facilitates timely, meaningful performance…
Steven Brand
While manufacturers have traditionally been hesitant to invest in their operations due to cost, a recent National Association of Manufacturers (NAM) survey of more than 500 manufacturers reveals that 65 percent plan to increase capital spending during the coming years. Where is the money going to…
William A. Levinson
Quality and manufacturing practitioners are most familiar with the effect of variation on product quality, and this is still the focus of the quality management and Six Sigma bodies of knowledge. Other forms of variation are, however, equally important—in terms of their ability to cause what…
Jeffrey Phillips
Ihave been thinking a lot lately about innovation and how we may have emphasized one component at the expense of another. Here I’m talking about something that should appear obvious—the focus of innovation in building new things. We are constantly reminded that innovation is about building new…
Gwendolyn Galsworth
The world of work shares a single basic transaction, used millions of times a day: translating vital information into human behavior. But operationalizing this formula is not that simple. Workplace information can change quickly and often—schedules, customer requirements, engineering specifications…
Bruce Hamilton
Who remembers VisiCalc, often referred to as the first killer app? In 1978, this spreadsheet software ushered in the personal computing boom. Although it only ran on Apple’s priciest computer (the one with massive 32K RAM), its ability to calculate and recalculate arrays had much to do with the…
Jane Stull
As companies seek to gain efficiencies in the workplace, provide choice for employees, and attract and retain talent, strategies involving agile working and free-address have gained traction. When our Gensler La Crosse office relocated last year, we leveraged the opportunity to support an agile…
Thomas R. Cutler
Although automation has been successful in replacing repetitive, simple tasks, the human workforce still plays a critical role in manufacturing. Even the most sophisticated and automated manufacturing operations rely on human operators to configure, run, and properly maintain production equipment…
Aiman Sakr
Does your organization benefit from lessons learned? Does it learn from previous quality issues? A vast amount of learning takes place every day in every manufacturing facility. Do global manufacturing companies share experiences gained from resolving quality issues between overseas plants? And…
Jim Benson
I love to cook. When I make good food and share it with others, they will take a bite and look as excited to eat it as I was to create it. They might not understand the subtleties that went into it, but they understand the product. Satisfied eater, satisfied chef.
When we do something and are…
Taran March @ Quality Digest
We are here, and it is now. Further than that, all human knowledge is moonshine. —H. L. Mencken
I ran across the term “moonshine shop” while reading about a kaizen blitz at Ontario-based communications firm Cogeco. “Brad, [Cogeco’s] maintenance leader, coordinates all projects relating to modifying…
Harish Jose
I have written about sample size calculations many times before. One of the most common questions a statistician is asked is, “How many samples do I need—is a sample size of 30 appropriate?” The appropriate answer to such a question is always, “It depends!”
In today’s column, I have attached a…
Russell Fedun
Cogeco’s technical distribution center in Burlington, Ontario, is one of Canada’s drop-off points for internet modem and cable device repair. In 2011, the company’s management carried out a kaizen blitz to improve the efficiency of its device repair process. The process was indeed challenging but…
