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How Leaders Can Overcome Resistance to Change
Mike Figliuolo
Nobody likes change. I know if you do anything that changes my routine in the morning, my whole day is whacked. We all hate change. Heck, most of us hate getting change at the grocery store because of all those coins. As a leader, though, your job is to get others to want to change. Getting other…
Sweep, Sort, Standardize
Jones Loflin
A question I’m getting asked a lot these days is, “What’s a quick way for me to improve my ability to focus?” I have several suggestions. One of the new ones I’m working on is connected to a principle from lean management. It’s called the 3S’s—Sweep, Sort, Standardize. See if it doesn’t have…
Maximize Flow for Your Organization’s Long-Term Success
Christine Schaefer
‘Every organization has countless opportunities for improvement, but only a few points—what we call constraints or bottlenecks—govern the pace and performance of the entire system,” says Rami Goldratt, who gave the closing keynote presentation at the Baldrige Performance Excellence Program’s 36th…
Repairing Open Defects in Semiconductors
Elisa Duquet
The semiconductor industry is one of the most complex, dynamic, and technologically advanced sectors in the world. It plays an essential role in shaping modern life, serving as the foundation for everything from smartphones and MRI machines to kitchen appliances and space shuttles. In today’s…
Will Gen AI Steal Our Humanity?
Gleb Tsipursky
Generative AI (gen AI) is fundamentally transforming industries, reshaping the way professionals innovate, create, and solve problems. These systems, capable of generating text, images, music, and complex solutions, aren’t just tools—they’re catalysts for a paradigm shift in the professional and…
10 Ergonomic Steps to Prevent Strain and Injury in the Warehouse
John O'Kelly
Warehouses are the backbone of supply chains, ensuring that goods move efficiently from suppliers to consumers. However, the physical demands of warehouse work—heavy lifting, repetitive motions, and prolonged standing—can take a toll on employees, leading to fatigue, injuries, and long-term strain…
Five Steps for Quickly Reaching Inbox Zero
Mike Figliuolo
Email is the bane of our existence. Sure, it’s awesome for funny cat videos, chain letters, and getting awesome blogs like this one (see what I did there?), but it can also cause massive amounts of stress and waste tremendous amounts of time. One of the first things I do when I take on a new…
Six Steps to Conduct Failure Analysis
Bryan Christiansen
Failure analysis helps uncover the root cause of equipment issues so you can fix problems and prevent them from happening again. This guide outlines a clear, six-step process to conduct effective failure analysis and write a report that adds long-term value. Failure analysis techniques vary widely…
Dr. Wheeler’s ‘Understanding SPC’ Seminars Now Online
Quality Digest, Donald J. Wheeler
Dr. Donald J. Wheeler has been one of Quality Digest’s most highly read authors for decades. His teaching on the use of control charts in industrial settings has long been considered the gold standard. He has conducted more than 1,100 seminars in 17 countries on six continents, and his books have…
When Shift Happens
Akhilesh Gulati
As director of quality at a manufacturing plant, James faced the reality of shift every day. As the plant embraced new technologies and adapted to changing global dynamics, he knew that quality management could no longer be reactive. The question was whether he could turn these shifts into…
Five Common Regulatory Pitfalls in the Medical Device Industry
Etienne Nichols
What’s your favorite regulatory pitfall? I know that’s a strange question, but if you’ve spent much time in the medical device industry, there are likely a few that come to mind. People reach out to me all the time asking how to break into the medical device industry—and I love those conversations…
DEI Retreats
Gleb Tsipursky
Once hailed as both an ethical mandate and a strategic necessity after the upheaval of 2020, diversity, equity, and inclusion (DEI) initiatives now face intense scrutiny and pushback. Major corporations—ranging from Walmart to Google—are quietly retreating from these programs amid escalating…
Understanding the Differences Between Deviation and Nonconformance
Stephanie Ojeda
The pharmaceutical industry and the medical device industry have unique ways of defining terms like deviation and nonconformance. Often, this leads to confusion about how events should be classified and managed. This article explains the difference between a deviation and a nonconformance, and why…
AI in Quality Control and Assurance
Akli Adjaoute
Keeping quality high in today’s fast-moving production world is a big challenge. Traditional quality checks have worked well, but they can be slow, require a lot of work, and are prone to mistakes. AI could change this by making quality control faster, more accurate, and easier to scale. It could…
Identifying OHS Hazards and Managing Risks
ISO
How do health and safety incidents affect your business? If a worker is injured or becomes ill, what kind of disruption does it cause? Is your productivity affected? What’s the effect on other workers in terms of workload or psychological health and well-being? People are the foundation of every…
What Leaders Can Learn About Innovation From a Pistol Maker
Chip Bell
Innovation is vital to the success of all businesses. Innovate or perish is the new mantra. Leaders must perpetually reinvent their processes, products, and services, because they typically have multiple competitors offering similar offerings. Only through innovation can most organizations…
How to Make Gen AI Work for Manufacturers
Scott Ginsberg
Manufacturers face a critical challenge: capturing, standardizing, and scaling workforce knowledge. Skilled workers are retiring, and labor shortages are persisting. Outdated, paper-based documentation can no longer keep up. These methods create bottlenecks that slow productivity and make vital…
Generative AI Isn’t Intimidating When You Learn It This Way
Gleb Tsipursky
One transformative strategy that can revolutionize how organizations embrace generative AI  is peer mentoring. By leveraging the power of personal connections and shared expertise, peer mentoring accelerates learning, fosters collaboration, and fuels innovation. When mastering gen AI tools can mean…
Outliers Are Pure Gold!
Donald J. Wheeler
Outliers are values that don’t “fit in” with the rest of the data. These extreme values are commonly considered a nuisance when we seek to summarize the data with our descriptive statistics. This article will show how to turn these nuisances into useful information. The earliest statistical tests…
Messy Data Will Cost You
Oliver Franz
Maybe you’re pulling reports from three different platforms, trying to reconcile numbers that don’t quite match. Maybe you’re manually copying and pasting from multiple spreadsheets, hoping you didn’t introduce any errors along the way. Or maybe you’re waiting on IT to clean up, prep data, and…
Doing It Right the First Time
Mark Hembree
Some people don’t feel like they’re working unless their hair’s on fire. Somehow, they think it’s admirable to be feverish at a frenzied pace, breathless and full of urgency, turning tasks in record time and pushing the team to accelerate. Surely others will take notice and marvel at such hard work…
Building Resilient Supply Chains
Angelina Rivera
Manufacturing is a fast-paced, constantly evolving, and dynamic environment, and the supply chain is at its heart. For small and medium-sized manufacturers (SMMs), navigating the complexities of the supply chain often feels like a high-stakes balancing act. From juggling fluctuating material costs…
Overcoming Your Decision-Making Fears
Mike Figliuolo
A leader’s daily decision checklist is daunting: From hiring or firing to major business changes, every judgment call carries with it some level of risk. A bad choice could result in a toxic hire or a new product launch that crashes and burns. Perhaps more frightening is this: One poor decision…
Combating Fake Job Postings With Advanced Detection and Reporting Systems
Maria DiBari
This current job market is plagued by fake job postings that have been misleading American job seekers, wasting their time and distorting employment data. These deceptive listings—often created to collect résumés, inflate company growth metrics, or manipulate job market statistics—erode trust in…
How Your Enemies Can Make You Better
Mike Figliuolo
We all have enemies. Some of us have many. But when we spend our time and energy focused on attacking them and counterattacking their inevitable strikes, we’re the ones losing.  In getting us to attack, our enemy has taken us away from productive pursuits. They’ve hung a dark cloud over our days.…

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